Users randomly getting logged out of their machines
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
pulseaudio (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
Hello,
I'm a sysadmin and have gotten multiple reports recently from users of them randomly getting logged out of their machines. From what I can tell from the journalctl printout this appears immediately after either bluetoothd or pulsaudio crashes.
This is happening multiple time each day for each user. It doesn't happen to all users, but the reports seem to be getting more frequent by the day. From what I have noticed there recently was an update for pulseaudio and its bluetooth integration.
Here is the journalctl printout:
Apr 25 10:50:53 ESS-PC26 bluetoothd[1168]: Endpoint registered: sender=:1.219 path=/MediaEndp
Apr 25 10:50:53 ESS-PC26 bluetoothd[1168]: Endpoint registered: sender=:1.219 path=/MediaEndp
Apr 25 10:50:53 ESS-PC26 pulseaudio[8026]: [pulseaudio] backend-ofono.c: Failed to register as a handsfree audio agent with ofono: org.freedesktop
Apr 25 10:50:53 ESS-PC26 rtkit-daemon[1515]: Successfully made thread 8042 of process 8042 (n/a) owned by '108' high priority at nice level -11.
Apr 25 10:50:53 ESS-PC26 rtkit-daemon[1515]: Supervising 5 threads of 2 processes of 1 users.
Apr 25 10:50:53 ESS-PC26 pulseaudio[8042]: [pulseaudio] pid.c: Daemon already running.
Apr 25 10:51:00 ESS-PC26 org.gtk.
Apr 25 10:51:00 ESS-PC26 lightdm[7915]: pam_unix(
We are running Ubuntu 16.04 LTS with the latest updated.
EDIT: Worth mentioning, this error happens with both Unity and Gnome as desktop environments.
---
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC1D0', '/dev/snd/
DistroRelease: Ubuntu 16.04
NonfreeKernelMo
Package: pulseaudio 1:8.0-0ubuntu3.9
PackageArchitec
ProcVersionSign
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Tags: xenial
Uname: Linux 4.13.0-39-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/07/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1301
dmi.board.
dmi.board.name: PRIME X299-DELUXE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.
dmi.sys.vendor: System manufacturer
---
ApportVersion: 2.20.1-0ubuntu2.16
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/hwC2D0', '/dev/snd/
DistroRelease: Ubuntu 16.04
NonfreeKernelMo
Package: pulseaudio 1:8.0-0ubuntu3.9
PackageArchitec
ProcVersionSign
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
Tags: xenial
Uname: Linux 4.13.0-39-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/07/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1301
dmi.board.
dmi.board.name: PRIME X299-DELUXE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.
dmi.sys.vendor: System manufacturer
no longer affects: | linphone (Ubuntu) |
description: | updated |
summary: |
- pulseaudio+bluetooth crash causing user to be logged out (since - pulseaudio 1:8.0-0ubuntu3.9) + [regression] pulseaudio+bluetooth crash causing user to be logged out + (since pulseaudio 1:8.0-0ubuntu3.9) |
If there's a crash then we will need a formal crash report. To generate one, please:
1. Apply the workaround from bug 994921. YOURFILE. crash
2. Reproduce the problem.
3. Look in /var/crash for crash files and upload them by running:
ubuntu-bug /var/crash/
4. Let us know the ID of the new bug created.
P.S. Please don't attach crash files to existing bugs. They must be uploaded by the 'ubuntu-bug' command.