audio not working, apollo lake 4.16 kernel

Bug #1753298 reported by iBART
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned
pulseaudio (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I tried a lot of 4.16 ubuntu kenerls and audio is not working.

Jumper EZ book v4, Ubuntu 16.04.4.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.8
Uname: Linux 4.16.0-994-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mich 2171 F.... pulseaudio
Date: Sun Mar 4 19:48:50 2018
PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/30/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: JUMPER2x.P8.WP313R.NHNAUHN05
dmi.board.asset.tag: Default string
dmi.board.name: P313R
dmi.board.vendor: INET
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrJUMPER2x.P8.WP313R.NHNAUHN05:bd09/30/2017:svnJumper:pnEZbook:pvrDefaultstring:rvnINET:rnP313R:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: EZbook
dmi.product.version: Default string
dmi.sys.vendor: Jumper
modified.conffile..etc.xdg.autostart.pulseaudio.desktop: [modified]
mtime.conffile..etc.xdg.autostart.pulseaudio.desktop: 2017-11-05T18:46:40.564172
---
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.8
PackageArchitecture: amd64
Tags: xenial
Uname: Linux 4.16.0-994-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
iBART (mogio) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1753298

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
iBART (mogio) wrote : Dependencies.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
iBART (mogio) wrote : JournalErrors.txt

apport information

Revision history for this message
iBART (mogio) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
iBART (mogio) wrote : ProcEnviron.txt

apport information

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

It appears you don't have audio because pulseaudio has crashed(?):

PulseList:
 Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
 No PulseAudio daemon running, or not running as session daemon.

Can you please test a newer version by booting this?;

  http://cdimages.ubuntu.com/daily-live/current/

Please also apply the workaround for bug 994921, and if you find any crash files in /var/crash then report them by running this command:

  ubuntu-bug /var/crash/YOURFILE.crash

And tell us the new bug ID that gets created.

Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.