audio not working, apollo lake 4.16 kernel
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Expired
|
Undecided
|
Unassigned | ||
pulseaudio (Ubuntu) |
Expired
|
Undecided
|
Unassigned |
Bug Description
I tried a lot of 4.16 ubuntu kenerls and audio is not working.
Jumper EZ book v4, Ubuntu 16.04.4.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.8
Uname: Linux 4.16.0-994-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
Date: Sun Mar 4 19:48:50 2018
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/30/2017
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: JUMPER2x.
dmi.board.
dmi.board.name: P313R
dmi.board.vendor: INET
dmi.board.version: Default string
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Default string
dmi.product.name: EZbook
dmi.product.
dmi.sys.vendor: Jumper
modified.
mtime.conffile.
---
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
CurrentDesktop: Unity
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.8
PackageArchitec
Tags: xenial
Uname: Linux 4.16.0-994-generic x86_64
UnreportableReason: The running kernel is not an Ubuntu kernel
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1753298
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.