Yesterday I had sound. Today I don't.

Bug #1738605 reported by GT
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Happens every single time I install Ubuntu on every single computer I have ever install it on. This time, it doesn't seem to have a solution. Shows audio in volume control under output devices, but there is no sound.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.7
ProcVersionSignature: Ubuntu 4.10.0-42.46~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-42-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.1-0ubuntu2.14
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: master 1752 F.... pulseaudio
 /dev/snd/pcmC0D0c: master 1752 F...m pulseaudio
 /dev/snd/pcmC0D0p: master 1752 F...m pulseaudio
 /dev/snd/controlC0: master 1752 F.... pulseaudio
Date: Sat Dec 16 23:23:28 2017
InstallationDate: Installed on 2017-12-15 (1 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
ProcEnviron:
 LANGUAGE=en_US
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/26/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2603
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: M5A97 R2.0
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2603:bd06/26/2015:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A97R2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: To be filled by O.E.M.

Revision history for this message
GT (gt-chev) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

It appears the reason is in the bug description:

"PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon."

Do you have any crash files in /var/crash ?

Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Also, does 'ps auxw | grep pulseaudio' show anything?

This is starting to remind me of a daemon vs non-daemon problem, but I can't remember the details.

Revision history for this message
GT (gt-chev) wrote : Re: [Bug 1738605] Re: Yesterday I had sound. Today I don't.

Hello,

I went back to the very start and removed every audio related package I
could and then reinstalled them and ran through all the trouble shooting
lists I had and have fixed audio. I'm don't know what was causing it or
what fixed it, but what was notable was that trying to stop/start
PulseAudio manually was returning; daemon is already running when trying
to start, and daemon is not running when trying to stop it. I think
PulseAudio was the problem, but I think it was being caused by some
ancillary thing that doesn't install/remove with it, as I
purged/reinstalled PA and Alsa half a dozen times or so, but it wasn't
fixed until I purged everything I could find related to audio.

I'm unfamiliar with the .crash files, but maybe it will provide
something useful for you.

I wish I could be more helpful.

GT

On 12/18/2017 02:49 AM, Daniel van Vugt wrote:
> It appears the reason is in the bug description:
>
> "PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon."
>
> Do you have any crash files in /var/crash ?
>
> ** Changed in: pulseaudio (Ubuntu)
> Status: New => Incomplete
>

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks. That crash file is an unrelated program (graphics rather than audio), but also attaching crash files is a security risk for you. So the attachment has been removed.

If you have more crash files in future please use the 'ubuntu-bug' command to submit them.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
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