[VIZIO SB3820, playback] Bluetooth speaker not listed in Sound and can't be used without workarounds.

Bug #1694827 reported by Ryan on 2017-05-31
This bug affects 1 person
Affects Status Importance Assigned to Milestone
bluez (Ubuntu)
pulseaudio (Ubuntu)

Bug Description

When I try to connect to my Bluetooth speaker using Ubuntu GNOME (a Vizio SB3820 sound bar) it is not listed in the sound devices until I use a workaround from this site:



"Install blueman sudo apt install blueman
Delete the paired device in the bluetooth settings.
Run these commands in terminal: bash
sudo pkill pulseaudio
sudo /etc/init.d/bluetooth restart
Turn off headphones.
Turn on headphones, and press green/go until headphones notification voice says "Ready to pair."
Launch blueman, and from the upper right menu, right-click the icon to bring up the blueman menu. Select Setup new device.
Pair the device, and when you are given an option, not headphones, not handsfree. Use the Audio sink option.
Then when you look into the audio settings panel, the device should be displayed."

In my case, the situation is more like killing pulseaudio, restarting the bluetooth service, and reconnecting to the device using Blueman as an audio sink, NOT using the GNOME Bluetooth applet.

If I do this, the device appears as a sound device and works....until I reboot the computer.

I was told to file a bug on this by the #ubuntu-gnome IRC channel using ubuntu-bug audio.

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.10.0-22.24-generic 4.10.15
Uname: Linux 4.10.0-22-generic x86_64
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
 /dev/snd/pcmC0D0c: ryan 3043 F...m pulseaudio
 /dev/snd/controlC0: ryan 3043 F.... pulseaudio
CurrentDesktop: GNOME
Date: Wed May 31 15:47:08 2017
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-05-30 (1 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
PackageArchitecture: all
 PATH=(custom, no user)
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: VIZIO SB3820
Symptom_Type: None of the above
Title: [VIZIO SB3820, playback] Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/14/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: 2UCN10T
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: VIUU4
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo YOGA 900-13ISK2
dmi.modalias: dmi:bvnLENOVO:bvr2UCN10T:bd10/14/2016:svnLENOVO:pn80UE:pvrLenovoYOGA900-13ISK2:rvnLENOVO:rnVIUU4:rvrSDK0J40709WIN:cvnLENOVO:ct10:cvrLenovoYOGA900-13ISK2:
dmi.product.name: 80UE
dmi.product.version: Lenovo YOGA 900-13ISK2
dmi.sys.vendor: LENOVO

Ryan (baronhk) wrote :
Jeremy Bicha (jbicha) on 2017-05-31
affects: alsa-driver (Ubuntu) → pulseaudio (Ubuntu)
summary: - [VIZIO SB3820, playback] Playback problem, Device not listed in Sound
- and can't be used without workarounds.
+ [VIZIO SB3820, playback] Bluetooth speaker not listed in Sound and can't
+ be used without workarounds.
tags: added: a2dp
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.04 (zesty) reached end-of-life on January 13, 2018.

See this document for currently supported Ubuntu releases:

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Changed in bluez (Ubuntu):
status: New → Incomplete
Changed in bluez (Ubuntu):
status: Incomplete → Invalid
Changed in pulseaudio (Ubuntu):
status: Incomplete → Invalid
To post a comment you must log in.
This report contains Public information  Edit
Everyone can see this information.

Other bug subscribers