Bluetooth Audio broken for Bose SoundLink Mini

Bug #1693464 reported by Vonschutter
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Undecided
Unassigned

Bug Description

Bluetooth Audio stopped working when upgrading/clean install of Ubuntu 17.04. The Bose SoundLink Mini Bluetooth Connection works fine in 16.04.

I have tried restarting and re configuring pulseaudio, but nothing seems to work.
---
ApportVersion: 2.20.4-0ubuntu4.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC1D8p: tangarora 2844 F...m pulseaudio
 /dev/snd/controlC1: tangarora 2844 F.... pulseaudio
 /dev/snd/controlC2: tangarora 2844 F.... pulseaudio
 /dev/snd/controlC0: tangarora 2844 F.... pulseaudio
CurrentDesktop: GNOME
DistroRelease: Ubuntu 17.04
EcryptfsInUse: Yes
InstallationDate: Installed on 2017-04-27 (140 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
Package: pulseaudio 1:10.0-1ubuntu2 [modified: usr/bin/start-pulseaudio-x11]
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 4.10.0-33.37-generic 4.10.17
Tags: zesty
Uname: Linux 4.10.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirt lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/20/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V8.1
dmi.board.name: MS-78511
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.board.version: 3.1
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO., LTD
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV8.1:bd07/20/2015:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-B08911:pvr:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-78511:rvr3.1:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:
dmi.product.name: MS-B08911
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO., LTD

Colin Watson (cjwatson)
affects: launchpad → ubuntu
Paul White (paulw2u)
affects: ubuntu → bluez (Ubuntu)
tags: added: zesty
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

I'm guessing Bluetooth has paired with it just fine, and just the audio part isn't working (?)

Bluetooth audio bugs are almost always in pulseaudio, not bluez.

affects: bluez (Ubuntu) → pulseaudio (Ubuntu)
tags: added: a2dp
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please run this command to help us get more information about your system:

apport-collect 1693464

Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Vonschutter (stephan-schutter) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Vonschutter (stephan-schutter) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Vonschutter (stephan-schutter) wrote : Dependencies.txt

apport information

Revision history for this message
Vonschutter (stephan-schutter) wrote : JournalErrors.txt

apport information

Revision history for this message
Vonschutter (stephan-schutter) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Vonschutter (stephan-schutter) wrote : ProcEnviron.txt

apport information

Revision history for this message
Vonschutter (stephan-schutter) wrote : PulseList.txt

apport information

Changed in pulseaudio (Ubuntu):
status: Expired → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pulseaudio (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 17.04 (zesty) reached end-of-life on January 13, 2018.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in and change the bug status to Confirmed.

Changed in pulseaudio (Ubuntu):
status: Confirmed → Incomplete
Changed in pulseaudio (Ubuntu):
status: Incomplete → Invalid
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