[HP Compaq Elite 8000 CMT, Realtek ALC221, Black Headphone Out, Front] No sound at all
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
pulseaudio (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
The headphone jack is not working. I have tried messing with pulseaudio and alsamixer but I can't seem to get any sound through the jack. The headphones do work, as I have used them on my phone and other computers.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.1
ProcVersionSign
Uname: Linux 4.4.0-53-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.4
Architecture: amd64
CurrentDesktop: Unity
Date: Tue Dec 20 09:54:42 2016
InstallationDate: Installed on 2016-12-19 (0 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
SourcePackage: pulseaudio
Symptom: audio
Symptom_
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Front
Symptom_
Symptom_Type: No sound at all
Title: [HP Compaq Elite 8000 CMT, Realtek ALC221, Black Headphone Out, Front] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/16/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: K01 v02.90
dmi.board.
dmi.board.name: 3396
dmi.board.vendor: Hewlett-Packard
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.name: HP Compaq Elite 8000 CMT
dmi.sys.vendor: Hewlett-Packard