No sound on bluetooth headset in A2DP mode on connect

Bug #1651428 reported by hife
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

System: Ubuntu 16.04.1 LTS
Package: pulseaudio
Version: 1:8.0-0ubuntu3.1

After connecting a bluetooth headset in A2DP mode, no sound is played (on any output device). If I then switch to HSP/HPF mode, it works, but switching back to A2DP mode fails completely (when selecting A2DP from the dropdown menu in the audio settings, the output sink switches to internal audio and when reselecting bluetooth it is again in HSP/HPF mode).

When connecting in HSP/HPF mode and then switching to A2DP mode, it works fine, even when switching back and forth between them.

(Edit: Problem occurs independent of module-switch on connect.)

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.1
ProcVersionSignature: Ubuntu 4.4.0-57.78-generic 4.4.35
Uname: Linux 4.4.0-57-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/pcmC1D0c: josias 2669 F...m pulseaudio
 /dev/snd/controlC1: josias 2669 F.... pulseaudio
 /dev/snd/controlC0: josias 2669 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Dec 20 13:22:08 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-06-15 (553 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to xenial on 2016-08-05 (137 days ago)
dmi.bios.date: 05/05/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: J9ET99WW (2.19 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20C6A0JQGE
dmi.board.vendor: LENOVO
dmi.board.version: 0B98405 STD
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrJ9ET99WW(2.19):bd05/05/2015:svnLENOVO:pn20C6A0JQGE:pvrThinkPadEdgeE540:rvnLENOVO:rn20C6A0JQGE:rvr0B98405STD:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20C6A0JQGE
dmi.product.version: ThinkPad Edge E540
dmi.sys.vendor: LENOVO
modified.conffile..etc.pulse.default.pa: [modified]
mtime.conffile..etc.pulse.default.pa: 2016-09-10T08:00:05.052185

Revision history for this message
hife (hife) wrote :
hife (hife)
description: updated
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1582213, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pulseaudio (Ubuntu):
status: New → Confirmed
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