Alarm volume set at zero and cannot be changed

[bburg11]

Hi

On a BQ Aquaris 5 with Ubuntu Touch 15.04 (r4), my alarm volume is somehow (not by me directly) set to nil; when the alarm goes off, the phone only vibrates; during, or after the event, I try to change the volume, without success.

This seems to mimic the noise settings related to the phone ringing (which I had set to no volume, and vibrating).

Best Regards,

bburg11

[bburg11 (pub1-9)]

added - when receiving a call, the phone also vibrates, but does not ring; seems impossible during or after the call, to influence this; the volume level goes up, but still makes no sound. Same bug as above in my eyes.

BBURG11

[Nekhelesh Ramananthan (nik90)]

Thanks for taking the time to report this bug. The sound buttons on the phone, change the volume of the current sound role being used. So for instance, if you have an incoming call/ alarm ringing, the current sound role is Alert during which any volume changes you make are to that.

If you change the volume before/after the call, then you are changing the value of the Media sound role and not the Alert sound role. In Android, if you notice, the sound volume dialog has 3 bars that you can slide to adjust the call/alarm volume, media volume etc. That is missing in Ubuntu Touch. So this is not a clock-app problem in particular, and more of a platform issue.

[bburg11 (pub1-9)]

Hi; thank you for the answer;

I've tried changing the sound before, during, after, ... and using either the physical button, ... or the virtual slider on the phone. Nothing changed.

(For a moment, I even thought my phone was physically faulty, as I really think I've tried everything)

I saw yesterday that muting a game (Pathwind) left the whole phone muted, and required first unmuting in the game, then restart. I tried this, it also did not work.

HOWEVER:

What did seem to work: I muted the phone and unticked all available options in the sound screen; I restarted the phone, and reticked everything back, and put the volume higher (than zero). Now, my sound is back.

So problem solved for me, but still worth looking into from a programming perspective.

Thanks for everybody's involvment. Ubuntu Touch is in my eyes, FANTASTIC, due to the absence from Google in its code (and functionally, the interface is very nice ; I think the messages about scopes being a key differenciator is a bit overdone - I never use scopes, but I really enjoy Ubuntu on my phone).

[Matthew Paul Thomas (mpt)]

If I'm understanding this report correctly, the bug happens even when System Settings isn't running. If so, it isn't a bug in System Settings. I'm guessing pulseaudio.

[Pat McGowan (pat-mcgowan)]

Not enough info to take action

[Launchpad Janitor (janitor)]

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]