headphone volume auto-set to loudest

[Ivory Tusk]

since OTA-4 i get the headphone volume randomly set to the highest setting. it can only be set when headphones are plugged in and playback has started, so I have no way of checking beforehand. (of course I can choose to keep headphones away from the ears.)

this occurs both in the music app and in the podcast app podbird. also occurs sometimes during playback, when notification sound is played.

not a security issue, but rather a quite serious hearing health issue.
I'm on BQ Aquaris E4.5

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Andrew Hayzen (ahayzen)]

I have no observed this on vivid+overlay, but I have been on wily+silo 038 recently and on a walk back from town I observed the 'random' increases of volume for short periods of time at the start of a new track.

However I don't think this was related to notifications, as mobile data is broken on wily, and the wifi was not connected (but it was scanning for new hotspots constantly with buses going past that it could have connected to).
As it appears to happen when a few seconds into a new song I feel it could be related to when the usermetrics are incremented (when >5s into a song).

I'll continue monitoring my device to see if it can be made reproducibly.

[Cédric Bellegarde (gnumdk)]

Can confirm on MX4

[Ramin (raminzeb)]

happened numerous but random times in the music app when a new song begins. hurts ears

[Jim Hodapp (jhodapp)]

If anybody experiencing this problem can begin to try and determine a pattern of how to reproduce this issue, that will go a long way in getting this fixed. I agree that this is a very undesirable bug for very obvious reasons.

[Oliver Grawert (ogra)]

bug #1478506 seems to be related here...

[Jim Hodapp (jhodapp)]

@ogra Indeed, I think that's probably the best lead so far in reproducing this.

[Cédric Bellegarde (gnumdk)]

Do not happen anymore here since music-app recent updates.

[Jim Hodapp (jhodapp)]

That's good, reopen this bug if you come across it anymore.

On Thu, Aug 6, 2015 at 4:12 AM, Cédric Bellegarde <
<email address hidden>> wrote:

> Do not happen anymore here since music-app recent updates.
>
> --
> You received this bug notification because you are a member of Canonical
> Phone Foundations, which is a bug assignee.
> https://bugs.launchpad.net/bugs/1468811
>
> Title:
> headphone volume auto-set to loudest
>
> Status in Canonical System Image:
> Confirmed
> Status in Ubuntu Music App:
> New
> Status in pulseaudio package in Ubuntu:
> Confirmed
>
> Bug description:
> since OTA-4 i get the headphone volume randomly set to the highest
> setting. it can only be set when headphones are plugged in and
> playback has started, so I have no way of checking beforehand. (of
> course I can choose to keep headphones away from the ears.)
>
>
> this occurs both in the music app and in the podcast app podbird. also
> occurs sometimes during playback, when notification sound is played.
>
> not a security issue, but rather a quite serious hearing health issue.
> I'm on BQ Aquaris E4.5
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/canonical-devices-system-image/+bug/1468811/+subscriptions
>

[Cédric Bellegarde (gnumdk)]

Happens again this morning, while switching tracks in music app