[HDA-Intel - HDA Intel, playback] No sound at all

[Pat Jensen]

the dell is connected to a stereo amp with speakers and sub-woofer. it plays sounds for Rythnmbox, email and system, but did not play sound of the dvd. it did play the video. not familar with SPDIF. last ran FreeBSD servers and workstation, no music or dvds.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: pulseaudio 1:4.0-0ubuntu11
ProcVersionSignature: Ubuntu 3.13.0-40.69-generic 3.13.11.10
Uname: Linux 3.13.0-40-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pavanas 2396 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Nov 27 22:19:25 2014
InstallationDate: Installed on 2014-11-25 (2 days ago)
InstallationMedia: Ubuntu 12.04.5 LTS "Precise Pangolin" - Release amd64 (20140807.1)
ProcEnviron:
 LANGUAGE=en_US
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
Symptom_Card: Built-in Audio - HDA Intel
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: pavanas 2396 F.... pulseaudio
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel, playback] No sound at all
UpgradeStatus: Upgraded to trusty on 2014-11-26 (2 days ago)
dmi.bios.date: 08/04/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A11
dmi.board.name: 0DR845
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA11:bd08/04/2008:svnDellInc.:pnOptiPlex755:pvr:rvnDellInc.:rn0DR845:rvr:cvnDellInc.:ct3:cvr:
dmi.product.name: OptiPlex 755
dmi.sys.vendor: Dell Inc.