[BM367AA-AC4 s5520br, Realtek ALC662 rev1, Green Line Out, Rear] No sound at all

[josimarleandro]

.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: pulseaudio 1:4.0-0ubuntu11
ProcVersionSignature: Ubuntu 3.13.0-35.62-generic 3.13.11.6
Uname: Linux 3.13.0-35-generic i686
ApportVersion: 2.14.1-0ubuntu3.4
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1843 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Sep 21 10:19:07 2014
InstallationDate: Installed on 2014-07-21 (62 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Intel successful
Symptom_Card: Áudio interno - HDA Intel
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 1843 F.... pulseaudio
Symptom_Jack: Green Line Out, Rear
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [BM367AA-AC4 s5520br, Realtek ALC662 rev1, Green Line Out, Rear] No sound at all
UpgradeStatus: Upgraded to trusty on 2014-08-14 (38 days ago)
dmi.bios.date: 11/30/2009
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 5.28
dmi.board.name: Boston
dmi.board.vendor: MSI
dmi.board.version: 1.0
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr5.28:bd11/30/2009:svnHP-Pavilion:pnBM367AA-AC4s5520br:pvr:rvnMSI:rnBoston:rvr1.0:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: BM367AA-AC4 s5520br
dmi.sys.vendor: HP-Pavilion

[Daniel van Vugt (vanvugt)]

Does this bug affect just the internal speakers? Do headphones work?

[Launchpad Janitor (janitor)]

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]