No sound at all in Saucy

[Diogo Baeder]

Hi,

I upgraded to Saucy Salamander the last week. Sound output was working normally until today. Today I had to use Mumble to talk to my team, but sound input was not working, so I tried switching from PulseAudio to Alsa in the Mumble configuration, and that made my whole sound (input and output) go away. I can't hear anything anymore, neither in Mumble, or in the sound test from system settings, or in Rhythmbox, or anything else. No sound at all.

Can you guys help me sort this out, please?

Extra info:

$ ▶lsb_release -a
LSB Version: core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch:core-4.1-amd64:core-4.1-noarch:security-4.0-amd64:security-4.0-noarch:security-4.1-amd64:security-4.1-noarch
Distributor ID: Ubuntu
Description: Ubuntu Saucy Salamander (development branch)
Release: 13.10
Codename: saucy

$ ▶apt-cache policy pulseaudio
pulseaudio:
  Instalado: 1:4.0-0ubuntu2+build1
  Candidato: 1:4.0-0ubuntu2+build1
  Tabela de versão:
 *** 1:4.0-0ubuntu2+build1 0
        500 http://br.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages
        100 /var/lib/dpkg/status

Thanks,

Diogo

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: pulseaudio 1:4.0-0ubuntu2+build1
ProcVersionSignature: Ubuntu 3.11.0-5.11-generic 3.11.0
Uname: Linux 3.11.0-5-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.12.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: diogobaeder 3039 F.... pulseaudio
 /dev/snd/controlC1: diogobaeder 3039 F.... pulseaudio
 /dev/snd/controlC0: diogobaeder 3039 F.... pulseaudio
Date: Mon Sep 9 11:57:20 2013
InstallationDate: Installed on 2012-12-02 (280 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MarkForUpload: True
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to saucy on 2013-09-05 (3 days ago)
dmi.bios.date: 03/10/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1503
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P8P67
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1503:bd03/10/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP8P67:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Diogo Baeder (diogobaeder)]

Might be useful:

$ ▶grep -E '(audio|sound)' /var/log/syslog
Sep 9 11:30:59 diogobaeder-desktop kernel: [ 3.079290] input: HDA Intel PCH Front Headphone as /devices/pci0000:00/0000:00:1b.0/sound/card0/input3
Sep 9 11:30:59 diogobaeder-desktop kernel: [ 3.079353] input: HDA Intel PCH Line Out Side as /devices/pci0000:00/0000:00:1b.0/sound/card0/input4
Sep 9 11:30:59 diogobaeder-desktop kernel: [ 3.079408] input: HDA Intel PCH Line Out CLFE as /devices/pci0000:00/0000:00:1b.0/sound/card0/input5
Sep 9 11:30:59 diogobaeder-desktop kernel: [ 3.079486] input: HDA Intel PCH Line Out Surround as /devices/pci0000:00/0000:00:1b.0/sound/card0/input6
Sep 9 11:30:59 diogobaeder-desktop kernel: [ 3.079552] input: HDA Intel PCH Line Out Front as /devices/pci0000:00/0000:00:1b.0/sound/card0/input7
Sep 9 11:30:59 diogobaeder-desktop kernel: [ 3.079616] input: HDA Intel PCH Line as /devices/pci0000:00/0000:00:1b.0/sound/card0/input8
Sep 9 11:30:59 diogobaeder-desktop kernel: [ 3.079673] input: HDA Intel PCH Rear Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input9
Sep 9 11:30:59 diogobaeder-desktop kernel: [ 3.079727] input: HDA Intel PCH Front Mic as /devices/pci0000:00/0000:00:1b.0/sound/card0/input10
Sep 9 11:30:59 diogobaeder-desktop kernel: [ 3.080038] hda-intel 0000:01:00.1: Handle VGA-switcheroo audio client
Sep 9 11:31:00 diogobaeder-desktop kernel: [ 3.880636] input: HDA NVidia HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input13
Sep 9 11:31:00 diogobaeder-desktop kernel: [ 3.880741] input: HDA NVidia HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input14
Sep 9 11:31:00 diogobaeder-desktop kernel: [ 3.880805] input: HDA NVidia HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input15
Sep 9 11:31:00 diogobaeder-desktop kernel: [ 3.880889] input: HDA NVidia HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input16
Sep 9 11:31:33 diogobaeder-desktop pulseaudio[3300]: [pulseaudio] pid.c: Daemon already running.
Sep 9 11:31:33 diogobaeder-desktop pulseaudio[3304]: [pulseaudio] pid.c: Daemon already running.
Sep 9 11:31:49 diogobaeder-desktop kernel: [ 53.079983] usbcore: registered new interface driver snd-usb-audio

[Raymond (superquad-vortex2)]

Default sample spec: s16le 2ch 44100Hz
Default channel map: front-left,front-right
Default sink name: alsa_output.pci-0000_00_1b.0.iec958-stereo
Default source name: alsa_input.usb-Vimicro_Vimicro_USB_2.0_PC_Camera__Venus_-02-CameraVenu.analog-mono

[Diogo Baeder (diogobaeder)]

Ah, thanks, I haven't noticed that. However, I had to do this in order to
get my sound input working again:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/946232/comments/32

On Mon, Sep 9, 2013 at 9:42 PM, Raymond <email address hidden> wrote:

> Default sample spec: s16le 2ch 44100Hz
> Default channel map: front-left,front-right
> Default sink name: alsa_output.pci-0000_00_1b.0.iec958-stereo
> Default source name:
> alsa_input.usb-Vimicro_Vimicro_USB_2.0_PC_Camera__Venus_-02-CameraVenu.analog-mono
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1222873
>
> Title:
> No sound at all in Saucy
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1222873/+subscriptions
>

[Diogo Baeder (diogobaeder)]

BTW, not sure if I should open a new issue here, but, pulseaudio input is not working for me in Mumble and Skype. Even though I can see the audio meters moving in pavucontrol, I can't get any sound from my mic in any of those programs. It works fine in Audacity, though.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Diogo Baeder (diogobaeder)]

Thanks, I'll do that, then. :-)

On Fri, Oct 25, 2013 at 12:26 PM, Nicolay Giraldo <
<email address hidden>> wrote:

> *** This bug is a duplicate of bug 1223549 ***
> https://bugs.launchpad.net/bugs/1223549
>
> ** This bug has been marked a duplicate of bug 1223549
> No sound playback
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1222873
>
> Title:
> No sound at all in Saucy
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1222873/+subscriptions
>

--
Diogo Baeder
Software Engineer - Online Services / Canonical

[Ray DeCampo (rdecampo)]

Upgraded from 13.04 to 13.10 and lost my audio. I am using nvidia HDMI. I tried the workaround referenced above with no luck. I tried a bunch of different nvidia drivers with no luck. Everything in the GUIs looks fine but no sound emits. This set up was working fine in 13.04. Not sure if this falls under this bug or if I should open a separate one, please advise.

[robert leleu (robert-jean-leleu)]

same bug upgrading from Mint15 to Mint16
the solution referenced in #5 doesn't succeed.

[Raymond (superquad-vortex2)]

speaker is already plugged this mean line out (analog stereo) should be available

 control.39 {
  iface CARD
  name 'Line Out Front Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }

 active profile: <output:iec958-stereo+input:analog-stereo>
 sinks:
  alsa_output.pci-0000_00_1b.0.iec958-stereo/#1: Áudio interno Estéreo digital (IEC958)
 sources:
  alsa_output.pci-0000_00_1b.0.iec958-stereo.monitor/#1: Monitor of Áudio interno Estéreo digital (IEC958)
  alsa_input.pci-0000_00_1b.0.analog-stereo/#2: Áudio interno Estéreo analógico
 ports:
  analog-input-microphone-front: Microfone frontal (priority 8500, latency offset 0 usec, available: no)
   properties:
    device.icon_name = "audio-input-microphone"
  analog-input-microphone-rear: Microfone traseiro (priority 8200, latency offset 0 usec, available: no)
   properties:
    device.icon_name = "audio-input-microphone"
  analog-input-linein: Entrada de linha (priority 8100, latency offset 0 usec, available: no)
   properties:

  analog-output: Saída analógica (priority 9900, latency offset 0 usec, available: unknown)
   properties:

  analog-output-headphones: Fones de ouvido analógico (priority 9000, latency offset 0 usec, available: no)
   properties:
    device.icon_name = "audio-headphones"
  iec958-stereo-output: Saída digital (S/PDIF) (priority 0, latency offset 0 usec, available: unknown)
   properties:

[Raymond (superquad-vortex2)]

https://bugs.freedesktop.org/show_bug.cgi?id=73375

[robert leleu (robert-jean-leleu)]

Hi! I'm the guy of #11
At that time I upgraded to Mint16 by changing raring to saucy in the ppas, and after some days heard that the sound had problem.
I requested help from the manufacturer of the computer, since it was under guarantee, and he reported : No problem, it works under Windows.

I checked myself and found he was right..... and then I had to reinstall Mint16, from a DVD obviously.
Doing so fixed the sound. Don't ask me how !

[Raymond (superquad-vortex2)]

USB Mixer: usb_id=0x0ac83420, ctrlif=2, ctlerr=0
Card: Vimicro Vimicro USB 2.0 PC Camera (Venu at usb-0000:06:00.0-1, high speed
  Unit: 2
    Control: name="Mic Capture Volume", index=0
    Info: id=2, control=2, cmask=0x1, channels=1, type="S16"
    Volume: min=-6912, max=5376, dBmin=-2700, dBmax=2100

post the pulseaudio verbose log

i guess pulseaudio don't like volume min is negative

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 13.10 (saucy) reached end-of-life on July 17, 2014.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

[Daniel van Vugt (vanvugt)]

It appears the upstream bug was fixed in 2014 so assuming fixed...