[ASRock Z75 Pro3, Realtek ALC892, Green Headphone Out, Front] Underruns, dropouts or crackling sound

[Felix Parker]

test sounds from the operating system work fine but whenever i am listening to music or watching a video the audio crackles and drops out

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: pulseaudio 1:3.0-0ubuntu6
ProcVersionSignature: Ubuntu 3.8.0-23.34-generic 3.8.11
Uname: Linux 3.8.0-23-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: flixpar 2241 F.... pulseaudio
                      flixpar 4716 F.... pulseaudio
 /dev/snd/controlC0: flixpar 2241 F.... pulseaudio
                      flixpar 4716 F.... pulseaudio
CurrentDmesg:
 [ 13.545910] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
 [10213.888680] systemd-hostnamed[4847]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname!
 [13430.097470] systemd-hostnamed[5552]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname!
Date: Thu Aug 29 20:09:58 2013
InstallationDate: Installed on 2013-06-10 (80 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Green Headphone Out, Front
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [To Be Filled By O.E.M., Realtek ALC892, Green Headphone Out, Front] Underruns, dropouts or crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/13/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.40
dmi.board.name: Z75 Pro3
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.40:bd07/13/2012:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ75Pro3:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

[Daniel Letzeisen (dtl131)]

This is worth a try: https://wiki.ubuntu.com/Audio/PositionReporting

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 13.04 (raring) reached end-of-life on January 27, 2014.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

[Launchpad Janitor (janitor)]

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]