no sound since upgrade to 13.04 [System Product Name, Realtek ALC892, Green Line Out, Rear] No sound at all

[alcepeda]

alan@Alpha-ubuntu:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: ALC892 Analog [ALC892 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: SB [HDA ATI SB], device 1: ALC892 Digital [ALC892 Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
alan@Alpha-ubuntu:~$ alsamixer
alan@Alpha-ubuntu:~$ ubuntu-bug -s audio
1909

(process:10727): GLib-CRITICAL **: g_slice_set_config: assertion `sys_page_size == 0' failed
alan@Alpha-ubuntu:~$ lsb_release -rd
Description: Ubuntu 13.04
Release: 13.04
------------------------------------------------------------------------------------------------------------------------------

 apt-cache policy pulseaudio
pulseaudio:
  Installed: 1:3.0-0ubuntu6
  Candidate: 1:3.0-0ubuntu6
  Version table:
 *** 1:3.0-0ubuntu6 0
        500 http://us.archive.ubuntu.com/ubuntu/ raring/main amd64 Packages
        100 /var/lib/dpkg/status
     1:3.0-0ubuntu1~ppa1 0
        500 http://ppa.launchpad.net/ubuntu-audio-dev/ppa/ubuntu/ raring/main amd64 Packages

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: pulseaudio 1:3.0-0ubuntu6
ProcVersionSignature: Ubuntu 3.8.0-27.40-generic 3.8.13.4
Uname: Linux 3.8.0-27-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alan 1909 F.... pulseaudio
Date: Thu Aug 1 09:22:06 2013
InstallationDate: Installed on 2012-06-09 (418 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MarkForUpload: True
SourcePackage: pulseaudio
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB successful
Symptom_Card: Built-in Audio - HDA ATI SB
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: alan 1909 F.... pulseaudio
Symptom_Jack: Green Line Out, Rear
Symptom_PulsePlaybackTest: PulseAudio playback test failed
Symptom_Type: No sound at all
Title: [System Product Name, Realtek ALC892, Green Line Out, Rear] No sound at all
UpgradeStatus: Upgraded to raring on 2013-07-15 (17 days ago)
dmi.bios.date: 06/11/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1401
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M4A88TD-V EVO/USB3
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1401:bd06/11/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM4A88TD-VEVO/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

[Raymond (superquad-vortex2)]

do your computer chassis have the hda front audio panel with Jack detection ?

ports:
  analog-output: Analog Output (priority 9900, latency offset 0 usec, available: unknown)
   properties:

  analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: unknown)
   properties:
    device.icon_name = "audio-headphones"
 active port: <analog-?output>

Node 0x1b [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
  Control: name="Headphone Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Front Headphone Phantom Jack", index=0, device=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals: [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals: [0x00 0x00]
  Pincap 0x0001373e: IN OUT HP EAPD Detect Trigger
    Vref caps: HIZ 50 GRD 80 100
  EAPD 0x2: EAPD
  Pin Default 0x02214120: [Jack] HP Out at Ext Front
    Conn = 1/8, Color = Green
    DefAssociation = 0x2, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0xc0: OUT HP VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Power states: D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 5
     0x0c 0x0d 0x0e 0x0f 0x26*

[alcepeda (alcepeda)]

Hi Raymond,

First of all, thanks for replying. I do have a front audio panel with a pink and green port. Tried hooking up headphones to the green port but it does not produce sound either.

What command do I use to determine if "jack detection" is configured?
Best regards,
Alan

________________________________
 From: Raymond <email address hidden>
To: <email address hidden>
Sent: Thursday, August 1, 2013 10:55 AM
Subject: [Bug 1207364] Re: no sound since upgrade to 13.04 [System Product Name, Realtek ALC892, Green Line Out, Rear] No sound at all

do your computer chassis have the hda front audio panel with Jack
detection ?

ports:
        analog-output: Analog Output (priority 9900, latency offset 0 usec, available: unknown)
            properties:

        analog-output-headphones: Headphones (priority 9000, latency offset 0 usec, available: unknown)
            properties:
                device.icon_name = "audio-headphones"
    active port: <analog-?output>

Node 0x1b [Pin Complex] wcaps 0x40058f: Stereo Amp-In Amp-Out
  Control: name="Headphone Playback Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Front Headphone Phantom Jack", index=0, device=0
  Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
  Amp-In vals:  [0x00 0x00]
  Amp-Out caps: ofs=0x00, nsteps=0x00, stepsize=0x00, mute=1
  Amp-Out vals:  [0x00 0x00]
  Pincap 0x0001373e: IN OUT HP EAPD Detect Trigger
    Vref caps: HIZ 50 GRD 80 100
  EAPD 0x2: EAPD
  Pin Default 0x02214120: [Jack] HP Out at Ext Front
    Conn = 1/8, Color = Green
    DefAssociation = 0x2, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0xc0: OUT HP VREF_HIZ
  Unsolicited: tag=00, enabled=0
  Power states:  D0 D1 D2 D3 EPSS
  Power: setting=D0, actual=D0
  Connection: 5
     0x0c 0x0d 0x0e 0x0f 0x26*

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You received this bug notification because you are subscribed to the bug
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Title:
  no sound since upgrade to 13.04 [System Product Name, Realtek ALC892,
  Green Line Out, Rear] No sound at all

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1207364/+subscriptions

[Raymond (superquad-vortex2)]

Take a look at the computer chassis 's manual and motherboard 's manual

    Misc = NO_PRESENCE

this mean that your front audio panel hp and mic does not have jack detection

http://www.intel.com/support/motherboards/desktop/sb/cs-015851.htm

8. Front panel audio connector (10-1 pin AAFP)
• If you want to connect a high-definition front panel audio module to this connector, set the Front Panel Select item in the BIOS setup to [HD Audio]; if you want to connect an AC'97 front panel audio module to this connector, set the item to [AC 97]. By default, this connector is set to [HD].

Refer to 3.6.3 Onboard Devices Configuration

HDAudio Controller [Enabled]
Allows you to enable or disable the HD Audio controller.
Configuration options: [Disabled] [Enabled]
Front Panel Select [HD Audio]
Allows you to set the front panel audio connector (AAFP) mode to legacy AC’97 or high-definition audio depending on the audio standard that the front panel audio module supports.
[AC 97] Sets the front panel audio connector (AAFP) mode to legacy AC’97
[HD Audio] Sets the front panel audio connector (AAFP) mode to high definition audio.

[alcepeda (alcepeda)]

Hi Raymond,

It was al working fine before the upgrade. Even the front audio panel.  Does the new release not support my motherboard? I have been using this motherboard since Hardy.

________________________________
 From: Raymond <email address hidden>
To: <email address hidden>
Sent: Thursday, August 1, 2013 11:15 PM
Subject: [Bug 1207364] Re: no sound since upgrade to 13.04 [System Product Name, Realtek ALC892, Green Line Out, Rear] No sound at all

Take a look at the computer chassis 's manual and motherboard 's manual

    Misc = NO_PRESENCE

this mean that your front audio panel hp and mic does not have jack
detection

http://www.intel.com/support/motherboards/desktop/sb/cs-015851.htm

8. Front panel audio connector (10-1 pin AAFP)
• If you want to connect a high-definition front panel audio module to this connector, set the Front Panel Select item in the BIOS setup to [HD Audio]; if you want to connect an AC'97 front panel audio module to this connector, set the item to [AC 97]. By default, this connector is set to [HD].

Refer to 3.6.3 Onboard Devices Configuration

HDAudio Controller [Enabled]
Allows you to enable or disable the HD Audio controller.
Configuration options: [Disabled] [Enabled]
Front Panel Select [HD Audio]
Allows you to set the front panel audio connector (AAFP) mode to legacy AC’97 or high-definition audio depending on the audio standard that the front panel audio module supports.
[AC 97] Sets the front panel audio connector (AAFP) mode to legacy AC’97
[HD Audio] Sets the front panel audio connector (AAFP) mode to high definition audio.

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1207364

Title:
  no sound since upgrade to 13.04 [System Product Name, Realtek ALC892,
  Green Line Out, Rear] No sound at all

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1207364/+subscriptions

[Raymond (superquad-vortex2)]

you have plugged the speaker into the green jack at rear panel since the value of Line Out Front Jack is true

 control.38 {
  iface CARD
  name 'Line Out Front Jack'
  value true
  comment {
   access read
   type BOOLEAN
   count 1
  }
 }

All desktop with hda codec should be supported except some mothboard with alc880 does not set the pin default

if your computer chassis have HDA Front audio panel (with pin 4 connected) , you need to setup the front audio panel type to HDA in BIOS setup

please run alsamixer -c0 to check whether the playback switch is not muted and unmuted frequently

it is not clear that module-switch-on-port-available switch to which port when availabilty of line out jack and headout jack are unknown

[alcepeda (alcepeda)]

I have run the: alsamixer -c0 command
nothing is muted.
did something change in the upgrade? I did not have to go to bios to set up my sound in the previous release.
Is there a harware incompatibility here?

________________________________
 From: Raymond <email address hidden>
To: <email address hidden>
Sent: Wednesday, August 7, 2013 3:57 AM
Subject: [Bug 1207364] Re: no sound since upgrade to 13.04 [System Product Name, Realtek ALC892, Green Line Out, Rear] No sound at all

you have plugged the speaker into the green jack at rear panel  since
the value of Line Out Front Jack is true

    control.38 {
        iface CARD
        name 'Line Out Front Jack'
        value true
        comment {
            access read
            type BOOLEAN
            count 1
        }
    }

All desktop  with hda codec should be supported except some mothboard
with alc880 does not set the pin default

if your computer chassis have HDA Front audio panel (with pin 4
connected) , you need to setup the front audio panel type to HDA in BIOS
setup

please run alsamixer -c0  to check whether  the playback switch is not
muted and unmuted frequently

it is not clear that  module-switch-on-port-available switch to which port when availabilty of line out jack and headout jack are unknown

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1207364

Title:
  no sound since upgrade to 13.04 [System Product Name, Realtek ALC892,
  Green Line Out, Rear] No sound at all

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1207364/+subscriptions

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 13.04 (raring) reached end-of-life on January 27, 2014.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

[Launchpad Janitor (janitor)]

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]