microphone does not work HP ENVY DV4T-5300

[daniele rosa]

the mic does not work
here is the computer info

ubuntu 13.04

daniele@daniele-hpenvy:$ uname -a
Linux daniele-hpenvy 3.8.0-19-generic #30-Ubuntu SMP Wed May 1 16:35:23 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

daniele@daniele-hpenvy:$ lspci
00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 (rev c4)
00:1c.1 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 (rev c4)
00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 3 (rev c4)
00:1c.5 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 6 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation HM77 Express Chipset LPC Controller (rev 04)
00:1f.2 RAID bus controller: Intel Corporation 82801 Mobile SATA Controller [RAID mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller (rev 04)
02:00.0 Network controller: Intel Corporation Centrino Wireless-N 2230 (rev c4)
04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168 PCI Express Gigabit Ethernet controller (rev 06)

if necessary i can run some test and provide extra info

d

[daniele rosa (daniele-rosa-blogs)]

the status is incomplete
what information is missing?

[Raymond (superquad-vortex2)]

https://wiki.ubuntu.com/PulseAudio/Log

https://wiki.ubuntu.com/Audio/AlsaInfo

pactl list

[daniele rosa (daniele-rosa-blogs)]

this is what i get if i run

pactl list

now:

daniele@daniele-hpenvy:$ pactl list
Connection failure: Connection refused
pa_context_connect() failed: Connection refused

a few days ago i got what is in the attachment

[daniele rosa (daniele-rosa-blogs)]

Is it still incomplete?

[David Henningsson (diwic)]

Hi daniele,

Is it both internal mic and external mic (plugged into the jack) that is not working? If it's only internal, try the "Inverted internal mic" suggestion here:

http://voices.canonical.com/david.henningsson/2012/05/22/three-audio-bugs-in-12-04/

[daniele rosa (daniele-rosa-blogs)]

Hi David

i tested with pavucontrol and:

- the external mic works fine
- the "internal mic" does not work even if i mute a channel
- the internal mic position works when the external one is plugged in.
This is the external one that somehow is going through that channel
because the sound volume varies with the distance between the external
mic and my mouth while it is not changing if i get closer to the
computer mic. The quality of the sound is poorer, however

any idea?
best
daniele

On Fri, 2013-05-31 at 05:52 +0000, David Henningsson wrote:
> Hi daniele,
>
> Is it both internal mic and external mic (plugged into the jack) that is
> not working? If it's only internal, try the "Inverted internal mic"
> suggestion here:
>
> http://voices.canonical.com/david.henningsson/2012/05/22/three-audio-
> bugs-in-12-04/
>

[daniele rosa (daniele-rosa-blogs)]

David

also, the vumeter bar of the recording level in pavucontrol is all
orange (at the top) when the external mic is not plugged in

d

On Mon, 2013-06-03 at 11:47 -0700, Daniele Rosa wrote:
> Hi David
>
> i tested with pavucontrol and:
>
> - the external mic works fine
> - the "internal mic" does not work even if i mute a channel
> - the internal mic position works when the external one is plugged in.
> This is the external one that somehow is going through that channel
> because the sound volume varies with the distance between the external
> mic and my mouth while it is not changing if i get closer to the
> computer mic. The quality of the sound is poorer, however
>
> any idea?
> best
> daniele
>
> On Fri, 2013-05-31 at 05:52 +0000, David Henningsson wrote:
> > Hi daniele,
> >
> > Is it both internal mic and external mic (plugged into the jack) that is
> > not working? If it's only internal, try the "Inverted internal mic"
> > suggestion here:
> >
> > http://voices.canonical.com/david.henningsson/2012/05/22/three-audio-
> > bugs-in-12-04/
> >
>
>

[Raymond (superquad-vortex2)]

try latest alsa driver

https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS

http://www.idt.com/image/92hd91b-block-diagram

the capture volume control is at the audio selector(mix)

Codec: IDT 92HD91BXX
Address: 0
AFG Function Id: 0x1 (unsol 1)
Vendor Id: 0x111d76e0
Subsystem Id: 0x103c1836
Revision Id: 0x100102
No Modem Function Group found
Default PCM:
    rates [0x5e0]: 44100 48000 88200 96000 192000
    bits [0xe]: 16 20 24
    formats [0x1]: PCM

Default Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
Default Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x02, mute=1

Node 0x0c [Pin Complex] wcaps 0x400583: Stereo Amp-In
  Control: name="Mic Jack Mode", index=0, device=0
    ControlAmp: chs=0, dir=In, idx=0, ofs=0
  Control: name="Mic Capture Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Control: name="Mic Jack", index=0, device=0
  Amp-In caps: N/A
  Amp-In vals: [0x00 0x00]
  Pincap 0x00011734: IN OUT EAPD Detect
    Vref caps: HIZ 50 GRD 80
  EAPD 0x2: EAPD
  Pin Default 0x04a11020: [Jack] Mic at Ext Right
    Conn = 1/8, Color = Black
    DefAssociation = 0x2, Sequence = 0x0
  Pin-ctls: 0x24: IN VREF_80
  Unsolicited: tag=02, enabled=1
  Power states:
  Power: setting=D0, actual=D0
  Connection: 3
     0x13* 0x14 0x1c

Node 0x11 [Pin Complex] wcaps 0x400483: Stereo Amp-In
  Control: name="Internal Mic Capture Volume", index=0, device=0
    ControlAmp: chs=3, dir=In, idx=0, ofs=0
  Amp-In caps: N/A
  Amp-In vals: [0x03 0x03]
  Pincap 0x00000024: IN Detect
  Pin Default 0xd5a30130: [Both] Mic at Int Top
    Conn = ATAPI, Color = Unknown
    DefAssociation = 0x3, Sequence = 0x0
    Misc = NO_PRESENCE
  Pin-ctls: 0x20: IN
  Unsolicited: tag=00, enabled=0
  Power states:
  Power: setting=D0, actual=D0

Node 0x15 [Audio Input] wcaps 0x1d0541: Stereo
  Device: name="STAC92xx Analog", type="Audio", device=0
  Converter: stream=4, channel=0
  SDI-Select: 0
  Power states:
  Power: setting=D0, actual=D0
  Delay: 13 samples
  Connection: 1
     0x17
  Processing caps: benign=0, ncoeff=0
Node 0x16 [Audio Input] wcaps 0x1d0541: Stereo
  Converter: stream=0, channel=0
  SDI-Select: 0
  Power states:
  Power: setting=D0, actual=D0
  Delay: 13 samples
  Connection: 1
     0x18
  Processing caps: benign=0, ncoeff=0
Node 0x17 [Audio Selector] wcaps 0x300d0d: Stereo Amp-Out R/L
  Control: name="Capture Volume", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Control: name="Capture Switch", index=0, device=0
    ControlAmp: chs=3, dir=Out, idx=0, ofs=0
  Amp-Out caps: ofs=0x10, nsteps=0x2e, stepsize=0x03, mute=1
  Amp-Out vals: [0x2d 0x2d]
  Power states:
  Power: setting=D0, actual=D0
  Connection: 7
     0x1b 0x0a 0x0c 0x0e 0x0f 0x11* 0x12

[daniele rosa (daniele-rosa-blogs)]

I tried the latest alsa but no luck.
It still does not work.

I don't know how interpret the last part about the capture volume.

d

On Tue, 2013-06-04 at 07:12 +0000, Raymond wrote:
> try latest alsa driver
>
> https://wiki.ubuntu.com/Audio/UpgradingAlsa/DKMS
>
>
> http://www.idt.com/image/92hd91b-block-diagram
>
> the capture volume control is at the audio selector(mix)
>
> Codec: IDT 92HD91BXX
> Address: 0
> AFG Function Id: 0x1 (unsol 1)
> Vendor Id: 0x111d76e0
> Subsystem Id: 0x103c1836
> Revision Id: 0x100102
> No Modem Function Group found
> Default PCM:
> rates [0x5e0]: 44100 48000 88200 96000 192000
> bits [0xe]: 16 20 24
> formats [0x1]: PCM
>
>
> Default Amp-In caps: ofs=0x00, nsteps=0x03, stepsize=0x27, mute=0
> Default Amp-Out caps: ofs=0x7f, nsteps=0x7f, stepsize=0x02, mute=1
>
> Node 0x0c [Pin Complex] wcaps 0x400583: Stereo Amp-In
> Control: name="Mic Jack Mode", index=0, device=0
> ControlAmp: chs=0, dir=In, idx=0, ofs=0
> Control: name="Mic Capture Volume", index=0, device=0
> ControlAmp: chs=3, dir=In, idx=0, ofs=0
> Control: name="Mic Jack", index=0, device=0
> Amp-In caps: N/A
> Amp-In vals: [0x00 0x00]
> Pincap 0x00011734: IN OUT EAPD Detect
> Vref caps: HIZ 50 GRD 80
> EAPD 0x2: EAPD
> Pin Default 0x04a11020: [Jack] Mic at Ext Right
> Conn = 1/8, Color = Black
> DefAssociation = 0x2, Sequence = 0x0
> Pin-ctls: 0x24: IN VREF_80
> Unsolicited: tag=02, enabled=1
> Power states:
> Power: setting=D0, actual=D0
> Connection: 3
> 0x13* 0x14 0x1c
>
> Node 0x11 [Pin Complex] wcaps 0x400483: Stereo Amp-In
> Control: name="Internal Mic Capture Volume", index=0, device=0
> ControlAmp: chs=3, dir=In, idx=0, ofs=0
> Amp-In caps: N/A
> Amp-In vals: [0x03 0x03]
> Pincap 0x00000024: IN Detect
> Pin Default 0xd5a30130: [Both] Mic at Int Top
> Conn = ATAPI, Color = Unknown
> DefAssociation = 0x3, Sequence = 0x0
> Misc = NO_PRESENCE
> Pin-ctls: 0x20: IN
> Unsolicited: tag=00, enabled=0
> Power states:
> Power: setting=D0, actual=D0
>
> Node 0x15 [Audio Input] wcaps 0x1d0541: Stereo
> Device: name="STAC92xx Analog", type="Audio", device=0
> Converter: stream=4, channel=0
> SDI-Select: 0
> Power states:
> Power: setting=D0, actual=D0
> Delay: 13 samples
> Connection: 1
> 0x17
> Processing caps: benign=0, ncoeff=0
> Node 0x16 [Audio Input] wcaps 0x1d0541: Stereo
> Converter: stream=0, channel=0
> SDI-Select: 0
> Power states:
> Power: setting=D0, actual=D0
> Delay: 13 samples
> Connection: 1
> 0x18
> Processing caps: benign=0, ncoeff=0
> Node 0x17 [Audio Selector] wcaps 0x300d0d: Stereo Amp-Out R/L
> Control: name="Capture Volume", index=0, device=0
> ControlAmp: chs=3, dir=Out, idx=0, ofs=0
> Control: name="Capture Switch", index=0, device=0
> ControlAmp: chs=3, dir=Out, idx=0, ofs=0
> Amp-Out caps: ofs=0x10, nsteps=0x2e, stepsize=0x03, mute=1
> Amp-Out vals: [0x2d 0x2d]
> Power states:
> Power: setting=D0, actual=D0
> Connection: 7
> 0x1b 0x0a 0x0c 0x0e 0x0f 0x11* 0x12
>

[David Henningsson (diwic)]

> I tried the latest alsa but no luck. It still does not work.

Perhaps the hardware is broken? Have you tried it under Windows (and if so, it could be good to know if it required extra drivers to work)?

[daniele rosa (daniele-rosa-blogs)]

On Tue, 2013-06-04 at 10:03 +0000, David Henningsson wrote:
> > I tried the latest alsa but no luck. It still does not work.
>
> Perhaps the hardware is broken? Have you tried it under Windows (and if
> so, it could be good to know if it required extra drivers to work)?
>

I have not tried the windows side. I erased everything and put ubuntu on
the machine.

How likely is at this point that I could be a broken hardware?
I could do reinstall windows but it would be a huge deal because this is
the machine i work with.

by the way, if it turns out that the hardware is ok and pulseaudio
cannot support it just now, could i replace the hardware with a
different card that you know it is going to work fine?

Other tests i could run?

d

[David Henningsson (diwic)]

Is the problem that the recording is extremely noisy, or that it is completely silent? Or do you get error messages when trying to record?

In case it's noisy, maybe you can try going into alsamixer and reducing "Internal Mic" one or two steps and see if it makes a difference?

[Launchpad Janitor (janitor)]

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]