Ubuntu
pulseaudio package

Pulseaudio crash with AMD 7870 XT hdmi

Bug #1122975 reported by pnael on 2013-02-12

This bug affects 2 people

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pulseaudio (Ubuntu)

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Affecting:	pulseaudio (Ubuntu)
Filed here by:	pnael
When:	2013-02-12
Completed:	2017-07-12

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Status	Importance
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Bug Description

Since I installed the new 7870 XT card (Tahiti based) I had no more sound.

I use the beta AMD drivers for display (steam user).
nael@zeus-linux:~$ dpkg -l | grep fgl
ii fglrx-amdcccle-experimental-9 2:9.010-0ubuntu0.3 Catalyst Control Center for the AMD graphics accelerators
ii fglrx-experimental-9 2:9.010-0ubuntu0.3 Experimental AMD binary Xorg driver and kernel module

Pulseaudio is crashing when I log :

Feb 10 18:44:12 zeus-linux kernel: [ 28.660722] Process pulseaudio (pid: 2172, ti=ec8ca000 task=edb29960 task.ti=ec8ca000)
Feb 10 18:44:12 zeus-linux kernel: [ 28.660723] Stack:
Feb 10 18:44:12 zeus-linux kernel: [ 28.660724] f8a07b73 00000080 ee7cb438 edb4cac0 ee61ee2c ee7cb400 edadb900 ec8cbd88
Feb 10 18:44:12 zeus-linux kernel: [ 28.660728] 00000000 edb29960 ec8cbd54 f8a47fc3 ec8cbd48 edadb900 ee7a0600 00000000
Feb 10 18:44:12 zeus-linux kernel: [ 28.660732] ec8cbd98 f8a480aa ec8cbd88 00000000 00000000 ee7a06f4 ee855000 ee7a06e0
Feb 10 18:44:12 zeus-linux kernel: [ 28.660736] Call Trace:
Feb 10 18:44:12 zeus-linux kernel: [ 28.660740] [<f8a07b73>] ? azx_pcm_open+0x1d3/0x280 [snd_hda_intel]
Feb 10 18:44:12 zeus-linux kernel: [ 28.660746] [<f8a47fc3>] snd_pcm_open_substream+0x53/0x90 [snd_pcm]
Feb 10 18:44:12 zeus-linux kernel: [ 28.660749] [<f8a480aa>] snd_pcm_open+0xaa/0x250 [snd_pcm]
Feb 10 18:44:12 zeus-linux kernel: [ 28.660753] [<c1054130>] ? try_to_wake_up+0x190/0x190
Feb 10 18:44:12 zeus-linux kernel: [ 28.660758] [<f8936044>] ? snd_lookup_minor_data+0x44/0x70 [snd]
Feb 10 18:44:12 zeus-linux kernel: [ 28.660762] [<f8a48302>] snd_pcm_playback_open+0x42/0x60 [snd_pcm]
Feb 10 18:44:12 zeus-linux kernel: [ 28.660766] [<f8936554>] snd_open+0xd4/0x260 [snd]
Feb 10 18:44:12 zeus-linux kernel: [ 28.660769] [<c138857c>] ? kobj_lookup+0xfc/0x1a0
Feb 10 18:44:12 zeus-linux kernel: [ 28.660772] [<c1149175>] chrdev_open+0xb5/0x1e0
Feb 10 18:44:12 zeus-linux kernel: [ 28.660775] [<c114317e>] __dentry_open+0x25e/0x310
Feb 10 18:44:12 zeus-linux kernel: [ 28.660777] [<c11490c0>] ? cdev_put+0x20/0x20
Feb 10 18:44:12 zeus-linux kernel: [ 28.660779] [<c11436fa>] vfs_open+0x3a/0x50
Feb 10 18:44:12 zeus-linux kernel: [ 28.660781] [<c1144629>] nameidata_to_filp+0x39/0x40
Feb 10 18:44:12 zeus-linux kernel: [ 28.660784] [<c1151b57>] do_last+0x367/0x660
Feb 10 18:44:12 zeus-linux kernel: [ 28.660785] [<c1152e84>] path_openat+0xa4/0x350
Feb 10 18:44:12 zeus-linux kernel: [ 28.660789] [<c117cc04>] ? fsnotify_put_event+0x44/0x60
Feb 10 18:44:12 zeus-linux kernel: [ 28.660791] [<c117cc04>] ? fsnotify_put_event+0x44/0x60
Feb 10 18:44:12 zeus-linux kernel: [ 28.660793] [<c1153241>] do_filp_open+0x31/0x80
Feb 10 18:44:12 zeus-linux kernel: [ 28.660796] [<c12b8e68>] ? strncpy_from_user+0x38/0x70
Feb 10 18:44:12 zeus-linux kernel: [ 28.660798] [<c115e863>] ? alloc_fd+0xa3/0xe0
Feb 10 18:44:12 zeus-linux kernel: [ 28.660800] [<c114471d>] do_sys_open+0xed/0x210
Feb 10 18:44:12 zeus-linux kernel: [ 28.660804] [<f893b3c0>] ? snd_ctl_elem_add_user+0x70/0x70 [snd]
Feb 10 18:44:12 zeus-linux kernel: [ 28.660806] [<c114486e>] sys_open+0x2e/0x40
Feb 10 18:44:12 zeus-linux kernel: [ 28.660810] [<c15af55f>] sysenter_do_call+0x12/0x28
Feb 10 18:44:12 zeus-linux kernel: [ 28.660811] Code: Bad EIP value.
Feb 10 18:44:12 zeus-linux kernel: [ 28.660813] EIP: [<00000000>] 0x0 SS:ESP 0068:ec8cbd14
Feb 10 18:44:12 zeus-linux kernel: [ 28.660816] CR2: 0000000000000000
Feb 10 18:44:12 zeus-linux kernel: [ 28.660818] ---[ end trace 9f2b0942f6c31f6f ]---

The workaround I used is to disable to automatic module loading in /etc/pulse/default.pa.
It works now with the workaround.

nael@zeus-linux:/var/log$ lsb_release -rd
Description: Ubuntu 12.04.2 LTS
Release: 12.04

nael@zeus-linux:/var/log$ apt-cache policy pulseaudio
pulseaudio:
  Installé : 1:1.1-0ubuntu15.2
  Candidat : 1:1.1-0ubuntu15.2
Table de version :
*** 1:1.1-0ubuntu15.2 0
        500 http://mir2.ovh.net/ubuntu/ precise-updates/main i386 Packages
        100 /var/lib/dpkg/status
     1:1.1-0ubuntu15 0
        500 http://mir2.ovh.net/ubuntu/ precise/main i386 Packages
        500 http://archive.ubuntu.com/ubuntu/ precise/main i386 Packages

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: pulseaudio 1:1.1-0ubuntu15.2
ProcVersionSignature: Ubuntu 3.2.0-37.58-generic-pae 3.2.35
Uname: Linux 3.2.0-37-generic-pae i686
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.1
Architecture: i386
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D3p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D8p', '/dev/snd/pcmC1D9p', '/dev/snd/by-path', '/dev/snd/by-id', '/dev/snd/controlC2', '/dev/snd/pcmC2D0c', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D1p', '/dev/snd/pcmC0D2c', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Card0.Amixer.info:
Card hw:0 'Intel'/'HDA Intel at 0xfe8f8000 irq 43'
   Mixer name : 'Realtek ALC883'
   Components : 'HDA:10ec0883,1043829f,00100002'
   Controls : 45
   Simple ctrls : 21
Card1.Amixer.info:
Card hw:1 'Generic'/'HD-Audio Generic at 0xfe9fc000 irq 44'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100300'
   Controls : 0
   Simple ctrls : 0
Card1.Amixer.values:

Card2.Amixer.info:
Card hw:2 'Exchange'/'Guillemot Corporation Hercules Dualpix Exchange at usb-0000:00:1a.7-3, high spe'
   Mixer name : 'USB Mixer'
   Components : 'USB06f8:3005'
   Controls : 2
   Simple ctrls : 1
Card2.Amixer.values:
Simple mixer control 'Mic',0
   Capabilities: cvolume cvolume-joined cswitch cswitch-joined penum
   Capture channels: Mono
   Limits: Capture 0 - 3328
   Mono: Capture 0 [0%] [18.00dB] [on]
Date: Tue Feb 12 12:12:47 2013
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release i386 (20100429)
MarkForUpload: True
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=fr_FR.UTF-8
SHELL=/bin/bash
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to precise on 2012-05-01 (286 days ago)
dmi.bios.date: 10/14/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1201
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P5K
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1201:bd10/14/2008:svnSystemmanufacturer:pnP5K:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5K:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: P5K
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
modified.conffile..etc.pulse.default.pa: [modified]
mtime.conffile..etc.pulse.default.pa: 2013-02-12T11:57:02.065763

Tags: Edit Tag help

pnael (philippe-nael) wrote on 2013-02-12:

AlsaDevices.txt Edit (1.0 KiB, text/plain; charset="utf-8")
AplayDevices.txt Edit (709 bytes, text/plain; charset="utf-8")
ArecordDevices.txt Edit (395 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (56.8 KiB, text/plain; charset="utf-8")
Card0.Amixer.values.txt Edit (4.2 KiB, text/plain; charset="utf-8")
Card0.Codecs.codec.0.txt Edit (14.0 KiB, text/plain; charset="utf-8")
Card1.Codecs.codec.0.txt Edit (2.9 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.8 KiB, text/plain; charset="utf-8")
PciMultimedia.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.6 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (16.3 KiB, text/plain; charset="utf-8")

Raymond (superquad-vortex2) wrote on 2013-02-15:

Default sample spec: s16le 2ch 44100Hz
Default channel map: front-left,front-right
Default sink name: alsa_output.default
Default source name: alsa_input.hw_0_0

post the pulseaudio log

https://wiki.ubuntu.com/PulseAudio/Log

and

your modified default.pa

pnael (philippe-nael) wrote on 2013-02-16:

default.pa Edit (5.5 KiB, text/plain)

Please find he modified default.pa attached. Basically, I stopped automatic module loading.

pnael (philippe-nael) wrote on 2013-02-16:

pulseverbose.log Edit (31.3 KiB, text/plain)

Please find attached the pulseaudio log file.

Launchpad Janitor (janitor) wrote on 2013-04-23:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pulseaudio (Ubuntu):
status:	New → Confirmed

Raymond (superquad-vortex2) wrote on 2013-12-06:

[ 8.969179] Too many HDMI devices
[ 8.969181] Too many HDMI devices
[ 8.969182] Too many HDMI devices
[ 8.969183] Too many HDMI devices
[ 8.969184] Too many HDMI devices
[ 8.969184] Too many HDMI devices
[ 8.969185] Too many HDMI devices
[ 8.969186] Too many HDMI devices
[ 8.969276] hda-codec: out of range cmd 0:0:8c34:707:0
[ 8.969278] hda-codec: out of range cmd 0:0:8c34:708:85
[ 8.969517] hda-codec: out of range cmd 0:0:8c34:f00:c
[ 8.969518] hda-codec: out of range cmd 0:0:8c34:709:0
[ 8.969520] hda-codec: out of range cmd 0:0:8c34:f09:0
[ 8.969582] HDMI status: Codec=0 Pin=3 Presence_Detect=0 ELD_Valid=0
[ 8.969599] HDMI status: Codec=0 Pin=5 Presence_Detect=0 ELD_Valid=0
[ 8.969617] HDMI status: Codec=0 Pin=7 Presence_Detect=0 ELD_Valid=0
[ 8.969637] HDMI status: Codec=0 Pin=9 Presence_Detect=0 ELD_Valid=0
[ 8.969659] HDMI status: Codec=0 Pin=35892 Presence_Detect=1 ELD_Valid=1
[ 8.969660] hda-codec: out of range cmd 0:0:8c34:f2e:8
[ 8.969662] hda_codec: cannot build controls for #0 (error -16)

try latest alsa driver

Your Radeon HD 7870 have 6 hdmi convertors and pin complexes

madbiologist (me-again) wrote on 2014-04-20:

If you want to try the lates alsa driver as suggested in comment #7, get the package at the top of the list at https://launchpad.net/~ubuntu-audio-dev/+archive/alsa-daily/+packages?field.name_filter=&field.status_filter=published&field.series_filter=precise

Daniel van Vugt (vanvugt) wrote on 2017-05-12:

Thank you for reporting this bug to Ubuntu.
Ubuntu 12.04 (precise) reached end-of-life on April 28, 2017.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

Changed in pulseaudio (Ubuntu):
status:	Confirmed → Incomplete

Launchpad Janitor (janitor) wrote on 2017-07-12:

#10

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status:	Incomplete → Expired

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Pulseaudio crash with AMD 7870 XT hdmi

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