No sound for Logitech G930

[Jean-Francois Arseneau]

Release: Ubuntu 12.04 LTS

Package: pulseaudio:
  Installed: 1:2.0-0ubuntu1~precise2
  Candidate: 1:2.0-0ubuntu1~precise2
  Version table:
 *** 1:2.0-0ubuntu1~precise2 0
        500 http://ppa.launchpad.net/ubuntu-audio-dev/ppa/ubuntu/ precise/main i386 Packages
        100 /var/lib/dpkg/status
     1:1.1-0ubuntu15.1 0
        500 http://ca.archive.ubuntu.com/ubuntu/ precise-updates/main i386 Packages
     1:1.1-0ubuntu15 0
        500 http://ca.archive.ubuntu.com/ubuntu/ precise/main i386 Packages

Expected Behaviour:
Sound plays.

What happened instead:
No sound can be output.

Steps taken:
On a fresh install of Ubuntu 12.04 LTS, I have tried to get sound to output with my Logitech G930 and nothing happens.

I first tried to select the device in System Settings > Audio, but that locked up. The only way to get the Sound setting pane to open up is by killing the pulseaudio process. But this doesn't get me anywhere as the Sound setting pane is then empty.

I opened up alsamixer to see if the devices were detected, and they are indeed. I see HDA Intel, Logitech G930 Headset, and HD-Audio Generic. None are muted, and all seem fine (well, Logitech G930 is a bit minimalistic) but still nothing happens.

I then tried to type in aplay -l, which outputs "**** List of PLAYBACK Hardware Devices ****" but then it just locks up there. Additionally, trying to connect to the PulseAudio server using paman fails, but running pulseaudio in the console says:
E: [pulseaudio] pid.c: Daemon already running.
E: [pulseaudio] main.c: pa_pid_file_create() failed.

[Raymond (superquad-vortex2)]

post the output of alsa-info.sh

post the outlput related to g930 by lsusb -vvvv

and pulseaudio verbose log

https://wiki.ubuntu.com/PulseAudio/Log

[Daniel van Vugt (vanvugt)]

Thank you for reporting this bug to Ubuntu.
Ubuntu 12.04 (precise) reached end-of-life on April 28, 2017.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test.

[Launchpad Janitor (janitor)]

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]