Comment 16 for bug 990638

Michael, I have checked the binary packages for i386, 1md64, and armhf on Launchpad now and they all have the filter correctly placed in /usr/lib/cups/filter.

To find this out I went to

https://launchpad.net/ubuntu/+source/ptouch-driver/1.3-3ubuntu0.1

clicked on the architectures under "Builds" and on the page which appears then I downloaded the binary package via the links under "Built files". These packages I checked with

dpkg -L <package file name>

Please check on your system whether you have the correct version of the printer-driver-ptouch package installed. Please run the commands

dpkg -l | grep printer-driver-ptouch
dpkg -L printer-driver-ptouch
dpkg -S /usr/lib/i386-linux-gnu/cups/filter/rastertoptch

in a terminal window and post the output.

please also do

sudo rm /usr/lib/i386-linux-gnu/cups/filter/rastertoptch /usr/lib/cups/filter/rastertoptch
sudo apt-get install --reinstall printer-driver-ptouch

and check whether the filter gets placed correctly now.