Cannot print to cups server from Adobe Acrobat Reader on connected Windows XP machines: stopped "May not be a PDF file (continuing anyway)"

Bug #869163 reported by Andrew Somerville
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
CUPS
Invalid
Undecided
Unassigned
Poppler
Invalid
Undecided
Unassigned
poppler (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

We're using a CUPS print server running Ubuntu 10.04 in our lab with 11 Windows XP machines. None of the Windows XP machines can print any PDF file from Adobe Acrobat reader to the Lexmark E220 laser printer connected to the Ubuntu print server.

The CUPS error_log entries created by a windows machine attempting to print a PDF will be attached.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: libpoppler-glib4 0.12.4-0ubuntu5.2
ProcVersionSignature: Ubuntu 2.6.32-33.72-generic 2.6.32.41+drm33.18
Uname: Linux 2.6.32-33-generic x86_64
NonfreeKernelModules: nvidia
Architecture: amd64
Date: Thu Oct 6 10:19:52 2011
InstallationMedia: Ubuntu 10.04.3 LTS "Lucid Lynx" - Release amd64 (20110720.1)
ProcEnviron:
 PATH=(custom, user)
 LANG=en_CA.utf8
 SHELL=/bin/bash
SourcePackage: poppler

Revision history for this message
Andrew Somerville (andy16666) wrote :
Revision history for this message
Andrew Somerville (andy16666) wrote :
description: updated
Revision history for this message
Andrew Somerville (andy16666) wrote :

This bug seems very similar:

http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=558463

Exact same symptoms, but with a different version of poppler. It may be related.

Revision history for this message
Andrew Somerville (andy16666) wrote :

This is fixed in 12.04, and possibly earlier.

Revision history for this message
dino99 (9d9) wrote :

This version has expired long times ago, and so will never get support

Changed in poppler (Ubuntu):
status: New → Invalid
Changed in poppler:
status: New → Invalid
Changed in cups:
status: New → Invalid
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