can't display pdf

Bug #504398 reported by Marinko on 2010-01-07
14
This bug affects 2 people
Affects Status Importance Assigned to Milestone
poppler (Ubuntu)
Low
Unassigned

Bug Description

Binary package hint: evince

Open clear pdf page

ProblemType: Bug
Architecture: i386
Date: Thu Jan 7 19:29:18 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/evince
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: evince 2.28.1-0ubuntu1.2
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-16.53-generic
SourcePackage: evince
Uname: Linux 2.6.31-16-generic i686
XsessionErrors:
 (gnome-settings-daemon:1448): GLib-CRITICAL **: g_propagate_error: assertion `src != NULL' failed
 (nautilus:1510): Eel-CRITICAL **: eel_preferences_get_boolean: assertion `preferences_is_initialized ()' failed
 (polkit-gnome-authentication-agent-1:1520): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed

Marinko (marinko-covic) wrote :
Pedro Villavicencio (pedro) wrote :

thanks for the report, which pdf? could you attach it to the report? Thanks.

Changed in evince (Ubuntu):
assignee: nobody → Ubuntu Desktop Bugs (desktop-bugs)
importance: Undecided → Low
status: New → Incomplete

This ubuntu 9.10 is ??
Last good ubuntu is 10.8

Google eart crash x (must restart manualy)
Somtime wont start (maybe is my pc on the end of life, hd ?)
Display problem ati 9200 no prop, driver instaled maybe make problem ?
I crazy and now wont read pdf, also tray with xpdf wont.
Before 5 min update new kernel 17 no change, after reboot wont start,
start in recovery mode then startx
Regards !

Pedro Villavicencio wrote:
> thanks for the report, which pdf? could you attach it to the report?
> Thanks.
>
> ** Changed in: evince (Ubuntu)
> Importance: Undecided => Low
>
> ** Changed in: evince (Ubuntu)
> Status: New => Incomplete
>
> ** Changed in: evince (Ubuntu)
> Assignee: (unassigned) => Ubuntu Desktop Bugs (desktop-bugs)
>
>

I can open this file, but a blank page is displayed. If I select all, I can see the highlighting showing where the text should be, but there is still no reverse-video text.

Running evince from a command prompt produces the following errors in the terminal:

Error: Found a bad table definition on true type definition, trying to continue...
Error: Found a bad table definition on true type definition, trying to continue...
Error: Found a bad table definition on true type definition, trying to continue...
Error: Found a bad table definition on true type definition, trying to continue...
Error: Found a bad table definition on true type definition, trying to continue...
Error: Found a bad table definition on true type definition, trying to continue...
Error: failed to load truetype font

some font thing failed

This sequence is repeated many times.

Possibly a corrupt file? Can Adobe Reader display it, and does it show any errors?

I have attached the output of pdffonts.

On win adobe read o.k. but I have some others (on linux) pdf that wont
read and some work normal.

madbiologist wrote:
> I can open this file, but a blank page is displayed. If I select all, I
> can see the highlighting showing where the text should be, but there is
> still no reverse-video text.
>
> Running evince from a command prompt produces the following errors in
> the terminal:
>
> Error: Found a bad table definition on true type definition, trying to continue...
> Error: Found a bad table definition on true type definition, trying to continue...
> Error: Found a bad table definition on true type definition, trying to continue...
> Error: Found a bad table definition on true type definition, trying to continue...
> Error: Found a bad table definition on true type definition, trying to continue...
> Error: Found a bad table definition on true type definition, trying to continue...
> Error: failed to load truetype font
>
> some font thing failed
>
> This sequence is repeated many times.
>
> Possibly a corrupt file? Can Adobe Reader display it, and does it show
> any errors?
>
> I have attached the output of pdffonts.
>
> ** Attachment added: "pdffonts_output.txt"
> http://launchpadlibrarian.net/37630732/pdffonts_output.txt
>
>

seems to be a fonts issue

madbiologist (me-again) wrote :

@Marinko: You should probably open new bugs for your other pdf's that wont read on linux, unless they show the same errors in the terminal. If they do, there is no need to attach them here, but it would be useful to know if they all have the same creator and producer info as the file you attached, namely:

Creator: Output Management System of ROHA Software Support GmbH
Producer: SpoolMaster V5.1

If all of your problem files have this, it would suggest that there is a bug in the ROHA software's embedding of fonts (or a least truetype fonts) into PDF files.

Now I work on Mandriva (gnome) and is the same problem !

     But when I install adobe no problem, open all pdf files.

Regards

On 01/13/2010 01:45 PM, madbiologist wrote:
> @Marinko: You should probably open new bugs for your other pdf's that
> wont read on linux, unless they show the same errors in the terminal.
> If they do, there is no need to attach them here, but it would be useful
> to know if they all have the same creator and producer info as the file
> you attached, namely:
>
> Creator: Output Management System of ROHA Software Support GmbH
> Producer: SpoolMaster V5.1
>
> If all of your problem files have this, it would suggest that there is a
> bug in the ROHA software's embedding of fonts (or a least truetype
> fonts) into PDF files.
>
>

madbiologist (me-again) on 2010-05-24
Changed in evince (Ubuntu):
status: Incomplete → New

Thank you for taking the time to report this bug and helping to make Ubuntu better. A new version of Evince is available in both Lucid and Maverick and we are wondering if this is still reproducible in any of those versions, May you please test and give us of feedback about it? Thanks in advance.

Changed in evince (Ubuntu):
status: New → Incomplete
madbiologist (me-again) wrote :

Same behaviour as in comment #4 with Ubuntu 10.10 alpha 2 updated to the latest versions of poppler and Evince.

Uname: Linux 2.6.35-6-generic i686
Packages:
    evince 2.30.3-1ubuntu2
    poppler 0.14.1-0ubuntu1

madbiologist (me-again) wrote :

Same behaviour as in comment #4 with Ubuntu 10.10 "Maverick Meerkat" RC.

Uname: Linux 2.6.35-22-generic i686
Packages:
    evince 2.32.0-0ubuntu1
    poppler 0.14.3-0ubuntu1

I have poppler-data installed.

madbiologist (me-again) wrote :

Same behaviour as in comment #4 with Ubuntu 11.04 "Natty Narwhal" alpha 3.

Uname: Linux 2.6.38-5-generic i686
Packages:
       evince 2.32.0-0ubuntu10
       poppler 0.16.2-0ubuntu1

Changed in evince (Ubuntu):
status: Incomplete → New
affects: evince (Ubuntu) → poppler (Ubuntu)
Changed in poppler (Ubuntu):
assignee: Ubuntu Desktop Bugs (desktop-bugs) → nobody
status: New → Confirmed
madbiologist (me-again) wrote :

Same behaviour as in comment #4 with Ubuntu 11.10 "Oneiric Ocelot" beta 1.

Packages: evince 3.1.2-0ubuntu4
                libpoppler13 0.16.7-2ubuntu2
                libcairo2 1.10.2-6ubuntu3

madbiologist (me-again) on 2011-09-08
summary: - can't open pdf
+ can't display pdf
tags: added: karmic maverick natty
madbiologist (me-again) wrote :

The text in this PDF displays fine on Ubuntu 12.10 "Quantal Quetzal".

Pacakges: evince 3.6.0-0ubuntu2
              libpoppler26 0.20.1-1ubuntu1
              libcairo2 1.12.2-1ubuntu2.1

Changed in poppler (Ubuntu):
status: Confirmed → Fix Released
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