greek chars not displayed in mathcad example

Bug #319495 reported by Waluyo Adi Siswanto
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Poppler
Fix Released
Medium
poppler (Ubuntu)
Fix Released
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: evince

I created pdf of Mathcad documents with mathematical Greek variable and print pdf (using do pdf) in Windows. When I open using Document Viewer Evince in Ubuntu 8.04, all Greek characters are missing. When I print they are missing too.

Revision history for this message
Waluyo Adi Siswanto (was-wlk) wrote :

This is the example. If I see this file using Widows, I can see all Greek characters, but they are all missing in Ubuntu.

Revision history for this message
Pedro Villavicencio (pedro) wrote :

confirmed, errors i'm getting here are:
Error: Unknown character collection 'Softland-Identity'
Error: could not create truetype face

Changed in evince:
assignee: nobody → desktop-bugs
importance: Undecided → Low
status: New → Confirmed
Revision history for this message
Waluyo Adi Siswanto (was-wlk) wrote :

How can I read that file in Ubuntu. I have tried using another document viewer PDFedit 0.4.1, but it does not show all Greek characters, they are just missing.

Revision history for this message
Dimitrios Symeonidis (azimout) wrote :

does not open with evince or xpdf, but acroread (in linux) opens it fine...

Revision history for this message
Dimitrios Symeonidis (azimout) wrote :

the font in question (Mathcad-UniMath) seems to be embedded in the document (see attached screenshot from acroread)

Revision history for this message
In , Sebastien Bacher (seb128) wrote :

the bug has been opened on https://bugs.launchpad.net/bugs/319495

"I created pdf of Mathcad documents with mathematical Greek variable and print pdf (using do pdf) in Windows. When I open using Document Viewer Evince in Ubuntu 8.04, all Greek characters are missing. When I print they are missing too.

http://launchpadlibrarian.net/21496532/Mathcad-example_missing_greek_character.pdf

This is the example. If I see this file using Widows, I can see all Greek characters, but they are all missing in Ubuntu."

Revision history for this message
Sebastien Bacher (seb128) wrote :
Changed in poppler:
status: Confirmed → Triaged
Changed in poppler:
status: Unknown → Confirmed
Revision history for this message
In , Albert Astals Cid (aacid) wrote :

Confirmed that fails on the cairooutputdev on 0.10.x, works on splash both on 0.10.x and master, can't test cairooutputdev on master. Carlos can you please test?

Revision history for this message
In , Carlos Garcia Campos (carlosgc) wrote :

Yes, it fails with cairo, it even shows these error messages:

Error: Unknown character collection 'Softland-Identity'
Error: could not create truetype face

some font thing failed
Error: could not create truetype face

some font thing failed
Error: could not create truetype face

........

Revision history for this message
In , Adrian Johnson (ajohnson-redneon) wrote :

The PDF file is very broken. The font dictionary and font descriptor are setup for a TrueType font but the embedded font is a an OpenType/CFF font. It looks like the software that created this file only works with TrueType fonts but an OpenType/CFF font was supplied. The PDF writer embedded the font as if it were a TrueType font.

Revision history for this message
Sebastien Bacher (seb128) wrote :

new upstream comment

"The PDF file is very broken. The font dictionary and font descriptor are setup
for a TrueType font but the embedded font is a an OpenType/CFF font. It looks
like the software that created this file only works with TrueType fonts but an
OpenType/CFF font was supplied. The PDF writer embedded the font as if it were
a TrueType font."

Revision history for this message
Waluyo Adi Siswanto (was-wlk) wrote :

until today, on Jaunty 9.04 (document viewer 2.26.1, using poppler 0.10.5 (cairo)) I cannot see the greek characters.

Revision history for this message
In , Carlos Garcia Campos (carlosgc) wrote :

Created an attachment (id=28452)
Do not save the font file again into another temp file

I don't know why we save the font file again, but this patch fixes the problem.

Revision history for this message
In , Carlos Garcia Campos (carlosgc) wrote :

I've just applied the patch to git master.

Changed in poppler:
status: Confirmed → Fix Released
Revision history for this message
Dimitrios Symeonidis (azimout) wrote :

marked as fix committed, upstream is fixed

Changed in poppler (Ubuntu):
status: Triaged → Fix Committed
Revision history for this message
Sebastien Bacher (seb128) wrote :

the new version is in karmic now

Changed in poppler (Ubuntu):
status: Fix Committed → Fix Released
Changed in poppler:
importance: Unknown → Medium
Changed in poppler:
importance: Medium → Unknown
Changed in poppler:
importance: Unknown → Medium
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