Please don't change the version - it is the oldest version that we see the issue.
Also - the workflow works given our constraints so that's not changing unless a better workflow is proposed. If we are unable to reproduce we're going to close as WFM - it is then up to the user to follow up. Our devs cannot/will not spend their valuable time - if a QA team member cannot reproduce we close as WFM and then expect users to do their part if the bug is not fixed
Please don't change the version - it is the oldest version that we see the issue.
Also - the workflow works given our constraints so that's not changing unless a better workflow is proposed. If we are unable to reproduce we're going to close as WFM - it is then up to the user to follow up. Our devs cannot/will not spend their valuable time - if a QA team member cannot reproduce we close as WFM and then expect users to do their part if the bug is not fixed