'Unlock' button in admin utilities greyed out
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-system-tools (Ubuntu) |
New
|
Undecided
|
Unassigned | ||
policykit (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned | ||
policykit-gnome (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: gnome-system-tools
-$ lsb_release -rd
Description: Ubuntu 8.04
Release: 8.04
-$ apt-cache policy gnome-system-tools
gnome-system-tools:
Installed: 2.22.0-0ubuntu9
Candidate: 2.22.0-0ubuntu9
Version table:
*** 2.22.0-0ubuntu9 0
500 http://
100 /var/lib/
-$ apt-cache policy policykit
policykit:
Installed: 0.7-2ubuntu7
Candidate: 0.7-2ubuntu7
Version table:
*** 0.7-2ubuntu7 0
500 http://
100 /var/lib/
Ever since upgrading from Gutsy to Hardy, both 'users-admin' and 'network-admin' aren't working. They both print out the error message 'Unable to lookup session information for process' when starting, and the 'Unlock' button in both of them is greyed out. It doesn't matter if I use 'sudo' or not.
I've seen other reports of this bug here on Launchpad and on other sites, but apparently some people think it's fixed, and many others just gave up. It's certainly not fixed for me, and I'm getting frustrated trying to troubleshoot it for several days now, so I figured I'd start a new bug report and see what happens.
Let me know if you need any additional details - I'm very happy to provide whatever information is necessary.
Thanks,
Adam
If it matters: us.archive. ubuntu. com hardy/main Packages dpkg/status
-$ apt-cache policy policykit-gnome
policykit-gnome:
Installed: 0.7-2ubuntu1
Candidate: 0.7-2ubuntu1
Version table:
*** 0.7-2ubuntu1 0
500 http://
100 /var/lib/