Display won't wake up

Bug #468367 reported by Nostradamnit
36
This bug affects 7 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Low
Unassigned

Bug Description

Binary package hint: couchdb

System: Ubuntu 9.10 clean install
Video chipset info:
    product: 82915G/GV/910GL Integrated Graphics Controller
    vendor: Intel Corporation

Expected results:
Display turns back on via mouse or keyboard input after being turned off by the power management functionality.

Observed results:
After the system turns the monitor off after 30 minutes of inactivity, sometimes it won't come back on, neither by mouse nor keyboard input.

The power management values are pretty much the default; I checked the spin down drives option.
The screensaver is Feedback.

I have to physically power down and then back up to recover.

Please let me know if I can provide further assistance.

Sam

Revision history for this message
Nostradamnit (nostradamnit) wrote :

Reclassifying package

affects: couchdb (Ubuntu) → gnome-desktop (Ubuntu)
Revision history for this message
Martin Ohlin (martin-p-ohlin) wrote :

I have the same problem.

Video chipset is intel 855GM.

affects: gnome-desktop (Ubuntu) → ubuntu
Revision history for this message
mwchase (mwc) wrote :

I also have this problem -- exact symptoms and observations as above. It is a new computer, with a fresh new 9.10 installation (dual boots with Win 7). To assist, here's the system specs:

- GIGABYTE GA-MA770T-UD3P AM3 AMD 770 ATX AMD Motherboard
- AMD Phenom II X3 705e 2.5GHz Socket AM3 65W Triple-Core
- ZOTAC ZT-95TEK2P-FSL GeForce 9500 GT 1GB 128-bit GDDR2 PCI Express 2.0 x16
- 4 GB DDR3 RAM
- Intel X25-M Mainstream 2.5" 80GB SATA II MLC SSD (gen2)
- 2 DVD drives

I have the screen saver set to blank the screen after 15 minutes and have the power settings set to turn off the screen after 30 minutes. Obviously, there is no hard drive spin-down in mine case as I have an SSD, so that might be something that can be ruled out at least. I have no idea what would be causing this.

I also have to power down to recover, which I hate having to do. If there is some other known recovery method, that would be nice to know. In the mean time, I am going to disable the power saving options as my "solution".

Revision history for this message
mwchase (mwc) wrote :

Oh, I should also added that I am using restricted drivers from nVidia, and I'm running Compiz. If you need the full xorg.config, I can provide.

Revision history for this message
mwchase (mwc) wrote :

I want to follow up again adding that I am using 64-bit Ubuntu 9.10

Also, based on this post: http://ubuntuforums.org/archive/index.php/t-1307653.html I am suspecting the problem is with 185 driver. Maybe. If so, I guess it's an nVidia issue, but it may need to be confirmed.

Also, if anyone does get this "black screen of death" try doing a ctrl-alt-f1. That got me to the command prompt where I was able to at least run a sudo restart to reboot nicely.

Revision history for this message
jellono (jellono) wrote :

For what it is worth I have the same Problem 64-bit Ubuntu 9.10 fresh install (No non open source drivers ) Compiz enabled..

Here is the output from lspci:

00:02.0 VGA compatible controller: Intel Corporation 82G33/G31 Express Integrated Graphics Controller (rev 02)
 Subsystem: Hewlett-Packard Company Device 2a69
 Flags: bus master, fast devsel, latency 0, IRQ 24
 Memory at fea00000 (32-bit, non-prefetchable) [size=512K]
 I/O ports at cc00 [size=8]
 Memory at d0000000 (32-bit, prefetchable) [size=256M]
 Memory at fe900000 (32-bit, non-prefetchable) [size=1M]
 Capabilities: [90] Message Signalled Interrupts: Mask- 64bit- Queue=0/0 Enable+
 Capabilities: [d0] Power Management version 2
 Kernel driver in use: i915
 Kernel modules: i915

Revision history for this message
skakillers (skakillers) wrote :

I'm also experiencing this. My specs are:

ubuntu 9.10 x86_64
gigabyte EP45 UD3P w/ Core 2 Duo E8400
4 gb ram
radeon 4870 w/ the ATi restricted drivers
compiz enabled

for my power settings I had it set to put the display to sleep after 30 minutes. My current workaround is just to set it to not sleep the display, which isn't that desirable. If it's worth anything, my display is an HP 2159m.

Revision history for this message
skakillers (skakillers) wrote :

I should also add that I've experienced it not waking at all (i.e. moving the mouse and hitting keys on the keyboard and the computer not responding in any way) and I've also had it take 5 or 10 minutes to wake up.

Revision history for this message
Mike Meyer (mike1421) wrote :

I am also having the exact same issues as the original post. I am running:
Ubuntu 9.10 Karmic
Kernal Linux 2.6.31-20-generic
GNOME 2.28.1
on a Mac Mini with an Intel Core 2 duo 1.83 GHz

Revision history for this message
José Ernesto Dávila Pantoja (josernestodavila) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in pm-utils.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

affects: ubuntu → pm-utils (Ubuntu)
Changed in pm-utils (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Nostradamnit, thank you for reporting this bug to Ubuntu. Karmic reached EOL on April 30, 2011.
See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases

Is this reproducible in the latest release of Ubuntu via http://cdimage.ubuntu.com/daily-live/current/ ?

If so, please execute the following via a terminal in order for the necessary debugging information to be attached:
apport-collect 468367

affects: pm-utils (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
importance: Undecided → Low
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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