laptop powers off when headphones are pluged
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
pm-utils (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Every time I plug headphones to my laptop (while using battery) it immediately powers off. I can only recognize the window saying: "unknown audio device", and suggesting choice: "headphones", "headset" and "microphone". However it works fine, when laptop is plugged with AC adapter. But when I close laptop with both AC adapter and headphones plugged in, instead of going to sleepmode it powers off.
I have googled the solution to disable Intel Audio power saving mode by editing /usr/lib/
#INTEL_
INTEL_AUDIO_
But it didn't help. Laptop still powers off.
I have checked syslog for exact time when I plugged headphones, but didn't found any recordings.
I am using Ubuntu 16.04.
My laptop: Dell Inspiron 5559
My headphones: Sound Intone E6
update: It helped to disable TLP to get rid of this bug. So, now when I plug the headphones the laptop does not shut down. However, when I close my laptop instead of going to sleep mode it shuts down. So disabling TLP did not help to get rid of this bug completely.
Changed in pm-utils (Ubuntu): | |
assignee: | nobody → Siarhei Hladyshau (shladyshau) |
Changed in pm-utils (Ubuntu): | |
assignee: | Siarhei Hladyshau (shladyshau) → nobody |
description: | updated |