Ubuntu 10.04 Alternate Install CD on Intel D875PB2 system, hangs indefinitely on boot

Bug #555600 reported by MBeale
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
plymouth (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Binary package hint: debian-installer

Attempt to install Alternate Ubuntu 10.04 (Intel x86) on Intel D875PBZ motherboard.

Installer completes the installation process but hangs at the first Ubuntu logo screen indefinitely. No visible error messages or console output available, none of the other terminals accessible in order to diagnose problem further. Also no visible network activity either. Repeated process 5 times with alternate configurations but same results.

Note:
1. This system has on-board SATA raid, however no disks were connected for this test.
2. OS was installed on standard PATA port with a 40GB disk, system RAM 1.5GB.
3. Same problem appears with standard Ubuntu PC Desktop CD (Intel x86)
4. System has worked fine in past with Ubuntu 8.1 Jaunty which correctly installed on a 80GB raid1 mirror.

Revision history for this message
bbordwell (benbordwell) wrote :

This sounds like a plymouth bug, you can try pressing alt+sysrq+k to see if that will unlock the computer.

What type of graphics card do you have and how many displays do you have attached?

affects: debian-installer (Ubuntu) → plymouth (Ubuntu)
Changed in plymouth (Ubuntu):
status: New → Incomplete
Revision history for this message
Steve Langasek (vorlon) wrote :

Hi Malcolm,

Please also try dropping the 'splash' boot option and let us know whether the system boots to completion - or what it leaves on the screen when it hangs.

Revision history for this message
Bob (rfeltis) wrote :

Had same issues on DellPrecision 670 with nvidia quadro1400.
ctrl+sysreq+k unlocked it and allowed login.
Downloaded and installed current (173) nvidia driver and all is well!

Thanks BBoardwell, never used ctrl+sysreq+k before, but now in my tool box.

Revision history for this message
Steve Langasek (vorlon) wrote : Re: [Bug 555600] Re: Ubuntu 10.04 Alternate Install CD on Intel D875PB2 system, hangs indefinitely on boot

On Thu, Apr 08, 2010 at 03:57:22AM -0000, Bob wrote:
> Had same issues on DellPrecision 670 with nvidia quadro1400.
> ctrl+sysreq+k unlocked it and allowed login.
> Downloaded and installed current (173) nvidia driver and all is well!

No, that's not the same issue. You had bug #533135.

--
Steve Langasek Give me a lever long enough and a Free OS
Debian Developer to set it on, and I can move the world.
Ubuntu Developer http://www.debian.org/
<email address hidden> <email address hidden>

bbordwell (benbordwell)
Changed in plymouth (Ubuntu):
status: Incomplete → New
status: New → Incomplete
Revision history for this message
MBeale (malcolm-beale-yahoo) wrote :

Hi Bob,
Sorry for the delay.
Your analysis of dual video displays is correct, I was able to install Ubuntu 10.04 after disconnecting one of displays.
After completing installation and loading the Nvidia h/w driver was able to attach second display and configure it correctly. nvidia-settings running as sudo did complain when attempting to save xorg.conf but seemed to have made the changes correctly anyway on reboot.
I disabled the raid controller during Ubuntu installation, however the issue does not appear to be connected with this h/w as I was able to configure raid0 (stripe) after successful OS installation and the system recognized the drives properly.
Earlier when the system failed and I
 hit the reset button the following message was displayed on screen before shutdown, note - I've taken the liberty to abbreviate.
GLib - WARNING **: getpwuid_r(): failed due to unknown user id (0)..... lots of I/O error output ...
ThanksMalcolm

--- On Tue, 6/4/10, bbordwell <email address hidden> wrote:

From: bbordwell <email address hidden>
Subject: [Bug 555600] Re: Ubuntu 10.04 Alternate Install CD on Intel D875PB2 system, hangs indefinitely on boot
To: <email address hidden>
Received: Tuesday, 6 April, 2010, 3:37 AM

This sounds like a plymouth bug, you can try pressing alt+sysrq+k to see
if that will unlock the computer.

What type of graphics card do you have and how many displays
 do you have
attached?

** Package changed: debian-installer (Ubuntu) => plymouth (Ubuntu)

** Changed in: plymouth (Ubuntu)
       Status: New => Incomplete

--
Ubuntu 10.04 Alternate Install CD on Intel D875PB2 system, hangs indefinitely on boot
https://bugs.launchpad.net/bugs/555600
You received this bug notification because you are a direct subscriber
of the bug.

Status in “plymouth” package in Ubuntu: Incomplete

Bug description:
Binary package hint: debian-installer

Attempt to install Alternate Ubuntu 10.04 (Intel x86) on Intel D875PBZ motherboard.

Installer completes the installation process but hangs at the first Ubuntu logo screen indefinitely. No visible error messages or console output available, none of the other terminals accessible in order to diagnose problem further.
 Also no visible network activity either. Repeated process 5 times with alternate configurations but same results.

Note:
1. This system has on-board SATA raid, however no disks were connected for this test.
2. OS was installed on standard PATA port with a 40GB disk, system RAM 1.5GB.
3. Same problem appears with standard Ubuntu PC Desktop CD (Intel x86)
4. System has worked fine in past with Ubuntu 8.1 Jaunty which correctly installed on a 80GB raid1 mirror.

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Revision history for this message
Steve Langasek (vorlon) wrote :

ah, so your bug is also bug #533135. Marking as a duplicate.

Revision history for this message
Bob (bbrazie) wrote :

Bob, a newb question if I could.

Where/how did you find the driver and how do you install it?

Thanks in advance. Another Bob.

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