lucid beta won't install or run without install

Bug #543863 reported by Ryan
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
plymouth (Ubuntu)
New
Undecided
Unassigned

Bug Description

On Unbuntu 10.04 Desktop Beta 1 x64, the disk spins up and if I hit keys I get several options, test the disk, test ubuntu without install, install, etc. I've tested the CD. It's fine. And it doesn't matter if I choose to run just the CD without installing or attempt to install. After about a minute of the screen showing ubuntu with 5 dots changing from red to white, the disk stops spinning, and the dots are all red, and nothing happens. It just sits there. Have tried various combos, nothing works. I have a fairly simple disk configuration, one for system, tmp, etc. the other larger disk for storage. It doesn't ask me to install or where to install it just sits there. I expect the thing to install. Not sure what "Required input is missing." from my bug. So I'll wait for someone to point it out to me or tell me how to get the information when I can't get past the initial logo.
---
Architecture: amd64
DistroRelease: Ubuntu 10.04
LiveMediaBuild: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100318)
MachineType: MICRO-STAR INTERNATIONAL CO.,LTD MS-7512
Package: plymouth 0.8.0~-17
PackageArchitecture: amd64
ProcCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcEnviron:
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB:
 0 nouveaufb
 1 VGA16 VGA
ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
Tags: lucid
Uname: Linux 2.6.32-16-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 09/11/2008
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V1.4
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: MS-7512
dmi.board.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.board.version: 1.0
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MICRO-STAR INTERNATIONAL CO.,LTD
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV1.4:bd09/11/2008:svnMICRO-STARINTERNATIONALCO.,LTD:pnMS-7512:pvr1.0:rvnMICRO-STARINTERNATIONALCO.,LTD:rnMS-7512:rvr1.0:cvnMICRO-STARINTERNATIONALCO.,LTD:ct3:cvr1.0:
dmi.product.name: MS-7512
dmi.product.version: 1.0
dmi.sys.vendor: MICRO-STAR INTERNATIONAL CO.,LTD

Revision history for this message
bbordwell (benbordwell) wrote :

Something to try for a workaround would be alt+sysreq+k

It would also be helpful if you could run this command in a terminal "apport-collect 543863"

affects: ubuntu → plymouth (Ubuntu)
Revision history for this message
bbordwell (benbordwell) wrote :

Sorry i should have been more detailed, you should wait until plymouth freezes (the red dots stop moving) to hit alt+sysreq+k, if this works or you can somehow boot please run my command.

If you are not able to boot the system then please post here what type of video card you have (ati, nvidia, intel, other), and how many displays you have attached, i ask this because there is a know bug with nvidia+>1 display.

Revision history for this message
Ryan (rbrueske) wrote : BootDmesg.txt

apport information

tags: added: apport-collected
description: updated
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Ryan (rbrueske) wrote : CurrentDmesg.txt

apport information

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Ryan (rbrueske) wrote : Dependencies.txt

apport information

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Ryan (rbrueske) wrote : Lspci.txt

apport information

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Ryan (rbrueske) wrote : Lsusb.txt

apport information

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Ryan (rbrueske) wrote : ProcCpuinfo.txt

apport information

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Ryan (rbrueske) wrote : ProcInterrupts.txt

apport information

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Ryan (rbrueske) wrote : ProcModules.txt

apport information

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Ryan (rbrueske) wrote : UdevDb.txt

apport information

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Ryan (rbrueske) wrote : UdevLog.txt

apport information

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Ryan (rbrueske) wrote :
Download full text (3.4 KiB)

To preface, I have two monitors (Samsung 213T) and an nvidia graphics card.

Ok, here's what happened:

1. Once I got to the 5 solid red dots I pressed "Alt-SysRq-K" and then one of the monitors stopped receiving a signal. The other monitor (my right side monitor) showed 3 stripes of malformed display info in the top 10% of the screen. They reminded me of when looking at the lines on a CRT monitor set to the wrong resolution or refresh rate, but they were different. The first line showed a series of blocks of red dots equidistant from each other, each slightly different, looking something like braille. The second striped line showed a compressed word "ubuntu" white on purple background. The third line showed white dots somewhat similar to the first line. The rest of the screen was black.

2. I tried "Alt-SysRq-K" again, and this time the CD started to spin up again. The screens go black, then a white cursor appears on each screen, and the startup sound is played. No splash screen is displayed, it boots immediately to the desktop.

As for reporting the error, I had problems as well.

The first time I tried to go to a console and run the apport command, firefox startedup and then showed an "internal service error" on the login.launchpad.net site. I figured I needed to be logged in for this to work. So I logged in, tried again, and got to another page saying I was logged in. But then there was an additional button saying "sign me into edge environment", so I clicked that, and then on the next screen selected "change anything" and retried running the command and this time it worked. There were additional errors in the console:

----------------------------------------------------------
To run a command as administrator (user "root"), use "sudo <command>".
See "man sudo_root" for details.

ubuntu@ubuntu:~$ apport-collect 543863
The authorization page:
   (https://edge.launchpad.net/+authorize-token?oauth_token=BX5rKST0n37TXxWXxl9R&allow_permission=WRITE_PRIVATE)
should be opening in your browser. After you have authorized
this program to access Launchpad on your behalf you should come
back here and press <Enter> to finish the authentication process.

Error connecting to Launchpad:
You can reset the credentials by removing the file "/home/ubuntu/.cache/apport/launchpad.credentials"
ubuntu@ubuntu:~$ apport-collect 543863
The authorization page:
   (https://edge.launchpad.net/+authorize-token?oauth_token=4gGKvbx1KJ1TLdSd50km&allow_permission=WRITE_PRIVATE)
should be opening in your browser. After you have authorized
this program to access Launchpad on your behalf you should come
back here and press <Enter> to finish the authentication process.

Error connecting to Launchpad:
You can reset the credentials by removing the file "/home/ubuntu/.cache/apport/launchpad.credentials"
ubuntu@ubuntu:~$ apport-collect 543863
The authorization page:
   (https://edge.launchpad.net/+authorize-token?oauth_token=dVJpZ2SPJQX9rKKhPBjs&allow_permission=WRITE_PRIVATE)
should be opening in your browser. After you have authorized
this program to access Launchpad on your behalf you should come
back here and press <Enter> to finish the authentication process.

Gtk-Message...

Read more...

Revision history for this message
Steve Langasek (vorlon) wrote :

Thank you for taking the time to report this bug and help to improve Ubuntu.

This is bug #533135, which has already been reported. Marking as a duplicate.

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