Portrait monitor is not portrait during boot

Bug #1933452 reported by shehan
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
plymouth (Ubuntu)
Triaged
Low
Unassigned

Bug Description

I'm using Ubuntu 20.04 in my laptop. with that i'm using a secondary monitor which is portrait. these 2 works fine but in the boot menu, secondary monitor's screen is wrong. it's not portrait. please fix this issue.

Thank you.
Regards,
Shehan

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
Uname: Linux 5.4.0-54-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.04.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:04:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 390.138 Thu May 14 01:01:53 PDT 2020
 GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)
ApportVersion: 2.20.11-0ubuntu27.12
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Jun 24 15:49:32 2021
DistUpgraded: 2020-10-11 07:43:44,586 ERROR got error from PostInstallScript ./xorg_fix_proprietary.py (g-exec-error-quark: Failed to execute child process “./xorg_fix_proprietary.py” (No such file or directory) (8))
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 390.138, 5.4.0-53-generic, x86_64: installed
 nvidia, 390.138, 5.4.0-54-generic, x86_64: installed
 virtualbox, 6.1.10, 5.4.0-53-generic, x86_64: installed
 virtualbox, 6.1.10, 5.4.0-54-generic, x86_64: installed
DpkgLog:

ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Acer Incorporated [ALI] HD Graphics 5500 [1025:098a]
   Subsystem: Acer Incorporated [ALI] GM108M [GeForce 940M] [1025:098c]
InstallationDate: Installed on 2019-06-23 (731 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
MachineType: Acer Aspire E5-573G
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-54-generic root=UUID=2151ff19-8bcb-4ed7-aded-0cfb4745ec95 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to focal on 2020-10-11 (256 days ago)
dmi.bios.date: 03/17/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: ZORO_BH
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd03/17/2015:svnAcer:pnAspireE5-573G:pvrV3.72:rvnAcer:rnZORO_BH:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: BDW
dmi.product.name: Aspire E5-573G
dmi.product.sku: Aspire E5-573G_098A_1_07
dmi.product.version: V3.72
dmi.sys.vendor: Acer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~20.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.4
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
shehan (shaynecha) wrote :
affects: ubuntu → xorg (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

This is somewhat related to bug 1873164. In both cases they are landscape displays that just don't yet know which way is up.

Since we don't have access to the user monitor config (or know which user) during boot, it's not possible to find out that way. It is however sometimes possible to read from the monitor over i2s bus which way it is rotated. I've never seen that implemented in real software though.

affects: xorg (Ubuntu) → plymouth (Ubuntu)
summary: - secondary portrait monitor is not portrait during boot
+ Portrait monitor is not portrait during boot
Changed in plymouth (Ubuntu):
importance: Undecided → Low
status: New → Triaged
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

It sounds like this might be fixed in the next version:

https://gitlab.freedesktop.org/plymouth/plymouth/-/tags/22.02.122

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