[nvidia] Boot freeze - can't get to login screen without unplugging HDMI first

Bug #1890593 reported by Camelo
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gdm3 (Ubuntu)
Expired
Undecided
Unassigned
plymouth (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Just installed ubuntu 20.04 and I am stuck on ubuntu with a spining logo. If I go to other tty and unplug the HDMI screens I can get to the login screen, Otherwise I cant. I did checked the md5sum of the iso before installing and its was correct.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus.0000.02.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:02:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.100 Fri May 29 08:45:51 UTC 2020
 GCC version:
ApportVersion: 2.20.11-0ubuntu27.6
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Aug 6 14:29:04 2020
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus: virtualbox, 6.1.10, 5.4.0-42-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GpuHangFrequency: This is the first time
GraphicsCard:
 Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Lenovo ThinkPad T570 [17aa:2248]
   Subsystem: Lenovo GM108GLM [Quadro M520 Mobile] [17aa:2248]
InstallationDate: Installed on 2020-08-05 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: LENOVO 20HCS0660M
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=be1cbba6-c044-4d36-a6f4-fe872353a538 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/08/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N1VET49W (1.39 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20HCS0660M
dmi.board.vendor: LENOVO
dmi.board.version: SDK0K17763 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrN1VET49W(1.39):bd05/08/2019:svnLENOVO:pn20HCS0660M:pvrThinkPadP51s:rvnLENOVO:rn20HCS0660M:rvrSDK0K17763WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad THINKPAD P51S
dmi.product.name: 20HCS0660M
dmi.product.sku: LENOVO_MT_20HC_BU_Think_FM_ThinkPad THINKPAD P51S
dmi.product.version: ThinkPad P51s
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Camelo (guiacamelo) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

This sounds kind of like bug 1872159 or bug 1871641.

Can you please try editing /etc/default/grub and remove 'splash' then:

  sudo update-grub

and reboot.

tags: added: hybrid nvidia
summary: - Xorg freeze
+ [nvidia] Boot freeze - can't get to login screen without unplugging HDMI
+ first
affects: xorg (Ubuntu) → plymouth (Ubuntu)
Changed in plymouth (Ubuntu):
status: New → Incomplete
Changed in gdm3 (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for plymouth (Ubuntu) because there has been no activity for 60 days.]

Changed in plymouth (Ubuntu):
status: Incomplete → Expired
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gdm3 (Ubuntu) because there has been no activity for 60 days.]

Changed in gdm3 (Ubuntu):
status: Incomplete → Expired
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