Spinner is never seen on boot

[Seija K.]

When I was using CLion on my PC, CLion, Gnome, and then the entire PC froze, during which I pressed Control-Alt-Fn-F1. Minutes later, a black screen appeared, and I found myself on the login screen. I then logged back on, finding all my previous programs closed. I then rebooted the PC.

After the reboot, when the machine was booting up, only the Dell and Ubuntu logo appeared. Plymouth was absent, and even when I pushed the down button on my PC, the Dell and Ubuntu logo remained on the static screen until Gnome booted up.

Plymouth was supposed to appear, and when I push the down button, the boot process was supposed to show as well, but it did not.

I sent this report the moment after I logged back in.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: plymouth 0.9.4git20200323-0ubuntu6
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Uname: Linux 5.4.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
Date: Tue Apr 28 12:32:40 2020
DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
InstallationDate: Installed on 2020-04-26 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications
 Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 002: ID 0c45:6a06 Microdia Integrated_Webcam_HD
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 5570
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
SourcePackage: plymouth
TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/15/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.3
dmi.board.name: 09YTN7
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.3:bd05/15/2019:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn09YTN7:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5570
dmi.product.sku: 0810
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-26 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications
 Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 002: ID 0c45:6a06 Microdia Integrated_Webcam_HD
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 5570
Package: plymouth 0.9.4git20200323-0ubuntu6
PackageArchitecture: amd64
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Tags: focal
TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
Uname: Linux 5.4.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 05/15/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.3
dmi.board.name: 09YTN7
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.3:bd05/15/2019:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn09YTN7:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5570
dmi.product.sku: 0810
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-26 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0cf3:e009 Qualcomm Atheros Communications
 Bus 001 Device 003: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
 Bus 001 Device 002: ID 0c45:6a06 Microdia Integrated_Webcam_HD
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 5570
Package: plymouth 0.9.4git20200323-0ubuntu6
PackageArchitecture: amd64
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-26-generic root=UUID=d6d3e13f-ad59-49e9-a5c7-055147c9065b ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-26.30-generic 5.4.30
Tags: focal
TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
Uname: Linux 5.4.0-26-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

_MarkForUpload: True
dmi.bios.date: 05/15/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.2.3
dmi.board.name: 09YTN7
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.2.3:bd05/15/2019:svnDellInc.:pnInspiron5570:pvr:rvnDellInc.:rn09YTN7:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5570
dmi.product.sku: 0810
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.apport.crashdb.conf: 2020-04-27T10:14:04.511031

[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Seija K. (rose128)]

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[Sebastien Bacher (seb128)]

Thank you for your bug report, could you add the journalctl log from the faulty start?

The issue doesn't seem to be a plymouth one though, it sounds like the system frozen/hit and issue and maybe something got corrupted or in a buggy state

[Daniel van Vugt (vanvugt)]

> After the reboot, when the machine was booting up, only the Dell and Ubuntu logo appeared. Plymouth was absent

The Ubuntu logo _is_ Plymouth so it's unclear to me what you think is missing. Is it just the spinner that's missing? If so then that's normal for systems that don't need to run Plymouth for very long.

To clarify what the problem is, please attach a video or photo of it in action.

[Seija K. (rose128)]

yes the spinner is missing. entirely

[Daniel van Vugt (vanvugt)]

There is some threshold below which the spinner doesn't appear, by design. So it's unclear if there is any bug at all here...

1. Please tell us exactly how long you see the Ubuntu logo on bootup.

2. Please report the issue to the Plymouth developers at:

   https://gitlab.freedesktop.org/groups/plymouth/-/issues

   and then tell us the new issue ID.

[Launchpad Janitor (janitor)]

[Expired for plymouth (Ubuntu) because there has been no activity for 60 days.]