Activity log for bug #147775

Date Who What changed Old value New value Message
2007-10-01 18:30:43 Yousifnet bug added bug
2007-10-01 18:31:36 Yousifnet bug added attachment 'dmesg.log' (dmesg dump)
2007-10-01 18:32:54 Yousifnet bug added attachment 'syslog.log' (syslog dump)
2007-10-01 18:36:37 Yousifnet description This bug can only be replicated on recent Acer Desktops. The installer successfully completes the installation on other system setups. Run conditions: * Using gutsy gibbon's daily alternate cd image (downloaded yesterday 1st October 2007) * Recent Acer Desktop PC.(Intel dual core 2.0GHz, 512MB RAM, 80GB SATA HD, DVD/CD-RW Drive) Steps to reproduce: * Start the text-based installer. * Add normal setup information and manually setup partitions. * Continue with the prompts until the installer completes configuring and installing all the default packages in the CD. Expected Result: * The installer continues to the next step which is installing GRUB. Observed Result: * The installer appears none responsive and waits indefinitely when done installing the last package (which is "tomboy"). Probable root cause: * The DVD/CD-RW drive may have entered into some sort of power-conserving sleep mode and must be awakened before requesting further data? Workaround: * Restart the PC and manually install GRUB. Attachments: * dmesg dump * syslog dump This bug can only be replicated on recent Acer Desktops. The installer successfully completes the installation on other system setups. Run conditions: * Using gutsy gibbon's daily alternate cd image (downloaded yesterday 1st October 2007) * Recent Acer Desktop PC.(Intel dual core 2.0GHz, 512MB RAM, 80GB SATA HD, DVD/CD-RW Drive) Steps to reproduce: * Start the text-based installer. * Add normal setup information and manually setup partitions. * Continue with the prompts until the installer completes configuring and installing all the default packages in the CD. Expected Result: * The installer continues to the next step which is installing GRUB. Observed Result: * The installer appears none responsive and waits indefinitely when done installing the last package (which is "tomboy"). Probable root cause: * The Hard-disk drive or DVD/CD-RW drive may have entered into some sort of power-conserving sleep mode and must be awakened before requesting further data? Workaround: * Restart the PC and manually install GRUB. Attachments: * dmesg dump * syslog dump
2007-10-01 23:27:23 Brian Murray None: importance Undecided Medium
2007-10-01 23:27:23 Brian Murray None: status New Triaged
2007-10-02 11:31:03 Colin Watson description This bug can only be replicated on recent Acer Desktops. The installer successfully completes the installation on other system setups. Run conditions: * Using gutsy gibbon's daily alternate cd image (downloaded yesterday 1st October 2007) * Recent Acer Desktop PC.(Intel dual core 2.0GHz, 512MB RAM, 80GB SATA HD, DVD/CD-RW Drive) Steps to reproduce: * Start the text-based installer. * Add normal setup information and manually setup partitions. * Continue with the prompts until the installer completes configuring and installing all the default packages in the CD. Expected Result: * The installer continues to the next step which is installing GRUB. Observed Result: * The installer appears none responsive and waits indefinitely when done installing the last package (which is "tomboy"). Probable root cause: * The Hard-disk drive or DVD/CD-RW drive may have entered into some sort of power-conserving sleep mode and must be awakened before requesting further data? Workaround: * Restart the PC and manually install GRUB. Attachments: * dmesg dump * syslog dump This bug can only be replicated on recent Acer Desktops. The installer successfully completes the installation on other system setups. Run conditions: * Using gutsy gibbon's daily alternate cd image (downloaded yesterday 1st October 2007) * Recent Acer Desktop PC.(Intel dual core 2.0GHz, 512MB RAM, 80GB SATA HD, DVD/CD-RW Drive) Steps to reproduce: * Start the text-based installer. * Add normal setup information and manually setup partitions. * Continue with the prompts until the installer completes configuring and installing all the default packages in the CD. Expected Result: * The installer continues to the next step which is installing GRUB. Observed Result: * The installer appears none responsive and waits indefinitely when done installing the last package (which is "tomboy"). Workaround: * Restart the PC and manually install GRUB. Attachments: * dmesg dump * syslog dump