No sound from Woofer speaker of Asus Zephyrus G14 2023

[Mohammad Ikhsan]

On Asus Zephyrus G14 2023, sound only comes out of the pair of tweeter speaker. The woofer speaker does not produce any sound at all on either on Analog Stereo, Analog Surround 4.0, or 2.1 configurations

1)
┌─[surfer@M5-RGV]-[~]
└──╼ $lsb_release -rd
No LSB modules are available.
Description: Ubuntu 23.04
Release: 23.04
)
2)
┌─[surfer@M5-RGV]-[~]
└──╼ $apt-cache policy pipewire
pipewire:
  Installed: 0.3.65-3
  Candidate: 0.3.65-3
  Version table:
 *** 0.3.65-3 500
        500 http://id.archive.ubuntu.com/ubuntu lunar/main amd64 Packages
        100 /var/lib/dpkg/status

3) The Woofer/rear speaker should produce sound

4) Sound only comes from the pair of tweeter speaker

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: pipewire 0.3.65-3
Uname: Linux 6.3.5-060305-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: GNOME
Date: Mon Jun 5 12:33:02 2023
InstallationDate: Installed on 2023-05-31 (4 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
ProcEnviron:
 LANG=en_US.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 XDG_RUNTIME_DIR=<set>
SourcePackage: pipewire
UpgradeStatus: No upgrade log present (probably fresh install)

[Mohammad Ikhsan (demonspeedster)]

Here's a link to an issue on alsa about an older version of the notebook with the same arrangement of speaker set
https://bugzilla.kernel.org/show_bug.cgi?id=210359

Comment 10 and 13 mentioned about speaker connection and routing. I am under impression that the same issue applies to the 2023 version of G14

[cattin (philippe-cattin)]

I have exactly the same issue with only the tweeters outputting sound. I am also using the 2023 model of the G14 (the model with the RTX4090). In contrast, I use Kubuntu 23.04 as the OS and also installed pipewire (not pulse audio) in the hopes it does solve my problem.

The command given in comment 10 of the link above did, however, not solve my problem. Did it help in your case?

[Mohammad Ikhsan (demonspeedster)]

They did not. To my understanding, one that case, the sound are coming off both the tweeter and bass speakers, but the master volume control does not lower the bass speaker volume, so it's a different problem than what we are facing

[sascha arthur (sarthur)]

can confirm the issues here.

Seems to be related to _DSD in the BIOS firmware and some more stuff which needs to be fixed..

https://forums.linuxmint.com/viewtopic.php?p=2315415#p2315415

Sadly i did not get this tutorial running on mine, due to the fact im not able to ressamble the dsdt.dsl file with "iasl -sa dsdt.dsl". (even without modification i get a lot of error im not able to solve :D).

If someone knows how to fix that, please help me out.. running on latest firmware (313)

[Yan Love (yannesbox)]

I had this problem, and updating to Kernel 6.7.5 fixed it for me. I used the "Mainline kernel tool" to install the latest Kernel manually, it was easy and quick.

AMD Ryzen 9 7940HS w/ Radeon 780M Graphics × 8
NVIDIA Corporation AD106M [GeForce RTX 4070 Max-Q / Mobile]

Ubuntu 23.10 Mantic Minotaur (x86-64) Cinnamon version 5.8.4

Kernel 6.7.5-060705-generic
( Kernel 6.7.6 seems to work also, just upgraded and tested it)

Much Love to all! Thanks :)

[Yan Love (yannesbox)]

Here's the link for kernel update instructions and the Mainline tool:
https://9to5linux.com/you-can-now-install-linux-kernel-6-7-on-ubuntu-heres-how

[Yan Love (yannesbox)]

The sweet-spot now for me is Kernel 6.7.0 and Nvidia Metapackage driver 535 (proprietary)
With this combo Blender sees the GPU correctly and can use the CUDA and Opti-X cores for rendering, and the sound works... The only thing that doesn't work like it should is screen brightness adjustment, so I use a code in the terminal window: $ xrandr --output eDP-1 --brightness 0.7 Where eDP-1 is the main monitor in use, you can check it easily by opening the display settings, and the red box will appear in the upper left corner of the screen with the name of your display. 0.7 is the level of brightness 01 is 10% 0.7 is 70% and 1 is 100%... So this works well for me, as always perfection takes time, and updates come with delay, but eventually there will be a big update that works even with a new super laptop like Zephyrus, I hate Windows, so I rip it out of my laptop as soon as I get my hands on it, like a bad plague hahahah :D and then I just find the best Linux distro... This is a Linux forum right? I already forgot where I'm typing this, so better go back to rendering and system monitoring... Blender 4.1 will be awesome, just beta testing it now... Good work all.. Much love and hugs to all... :)