Ubuntu
pidgin package

Pidgin doesn't connect at start-up

Bug #710857 reported by BlueLight
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Linux Mint
Triaged
Undecided
Unassigned
pidgin (Ubuntu)
New
Undecided
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Bug Description

Pidgin doesn't connect at start-up. It tries with message "connecting" but doesn't or after 15 mins establishes the connection.
Welcome to Linux Mint
Release: 1 (debian)
Edition: Debian 32-bit
Pidgin 2.7.3 (libpurple 2.7.3)
The problem is reproducible any time
When I call the accounts menu and remove the check-marks before the accounts and set them Pidgin connects immediately.
The Pidgin version on Lucid responds without this behavior.

user@rolling ~ $ pidgin -d

(00:57:26) prefs: Reading /home/user/.purple/prefs.xml

(00:57:26) prefs: Finished reading /home/user/.purple/prefs.xml

(00:57:26) dbus: okkk

(00:57:26) plugins: probing /usr/lib/pidgin/sendbutton.so

(00:57:26) plugins: probing /usr/lib/pidgin/convcolors.so

(00:57:26) plugins: probing /usr/lib/pidgin/timestamp_format.so

(00:57:26) plugins: probing /usr/lib/pidgin/history.so

(00:57:26) plugins: probing /usr/lib/pidgin/ticker.so

(00:57:26) plugins: probing /usr/lib/pidgin/cap.so

(00:57:26) plugins: probing /usr/lib/pidgin/musicmessaging.so

(00:57:26) plugins: probing /usr/lib/pidgin/iconaway.so

(00:57:26) plugins: probing /usr/lib/pidgin/themeedit.so

(00:57:26) plugins: probing /usr/lib/pidgin/gtkbuddynote.so

(00:57:27) plugins: probing /usr/lib/pidgin/timestamp.so

(00:57:27) plugins: probing /usr/lib/pidgin/pidginrc.so

(00:57:27) plugins: probing /usr/lib/pidgin/extplacement.so

(00:57:27) plugins: probing /usr/lib/pidgin/markerline.so

(00:57:27) plugins: probing /usr/lib/pidgin/vvconfig.so

(00:57:27) plugins: probing /usr/lib/pidgin/notify.so

(00:57:27) plugins: probing /usr/lib/pidgin/gestures.so

(00:57:27) plugins: probing /usr/lib/pidgin/xmppconsole.so

(00:57:27) plugins: probing /usr/lib/pidgin/xmppdisco.so

(00:57:27) plugins: probing /usr/lib/pidgin/spellchk.so

(00:57:27) plugins: probing /usr/lib/purple-2/psychic.so

(00:57:27) plugins: probing /usr/lib/purple-2/ssl.so

(00:57:27) plugins: probing /usr/lib/purple-2/idle.so

(00:57:27) plugins: probing /usr/lib/purple-2/libirc.so

(00:57:27) plugins: probing /usr/lib/purple-2/libbonjour.so

(00:57:27) plugins: probing /usr/lib/purple-2/buddynote.so

(00:57:27) plugins: probing /usr/lib/purple-2/libmyspace.so

(00:57:27) plugins: probing /usr/lib/purple-2/libicq.so

(00:57:27) plugins: probing /usr/lib/purple-2/libzephyr.so

(00:57:27) plugins: probing /usr/lib/purple-2/libaim.so

(00:57:27) plugins: probing /usr/lib/purple-2/libsimple.so

(00:57:27) plugins: probing /usr/lib/purple-2/statenotify.so

(00:57:27) plugins: probing /usr/lib/purple-2/libyahoojp.so

(00:57:27) plugins: probing /usr/lib/purple-2/dbus-example.so

(00:57:27) plugins: probing /usr/lib/purple-2/libymsg.so

(00:57:27) plugins: /usr/lib/purple-2/libymsg.so is not usable because the 'purple_init_plugin' symbol could not be found. Does the plugin call the PURPLE_INIT_PLUGIN() macro?

(00:57:27) plugins: probing /usr/lib/purple-2/libfacebook.so

(00:57:27) plugins: probing /usr/lib/purple-2/libjabber.so

(00:57:27) plugins: /usr/lib/purple-2/libjabber.so is not usable because the 'purple_init_plugin' symbol could not be found. Does the plugin call the PURPLE_INIT_PLUGIN() macro?

(00:57:27) plugins: probing /usr/lib/purple-2/libmxit.so

(00:57:27) prpl-loubserp-mxit: Loading MXit libPurple plugin...

(00:57:27) plugins: probing /usr/lib/purple-2/joinpart.so

(00:57:27) plugins: probing /usr/lib/purple-2/libxmpp.so

(00:57:27) plugins: probing /usr/lib/purple-2/libgg.so

(00:57:27) plugins: probing /usr/lib/purple-2/log_reader.so

(00:57:27) plugins: probing /usr/lib/purple-2/perl.so

(00:57:27) plugins: probing /usr/lib/purple-2/libnovell.so

(00:57:27) plugins: probing /usr/lib/purple-2/libsilcpurple.so

(00:57:27) plugins: probing /usr/lib/purple-2/ssl-nss.so

(00:57:27) plugins: probing /usr/lib/purple-2/libsametime.so

(00:57:27) plugins: /usr/lib/purple-2/libsametime.so has a prefs_info, but is a prpl. This is no longer supported.

(00:57:27) plugins: probing /usr/lib/purple-2/offlinemsg.so

(00:57:27) plugins: probing /usr/lib/purple-2/liboscar.so

(00:57:27) plugins: /usr/lib/purple-2/liboscar.so is not usable because the 'purple_init_plugin' symbol could not be found. Does the plugin call the PURPLE_INIT_PLUGIN() macro?

(00:57:27) plugins: probing /usr/lib/purple-2/newline.so

(00:57:27) plugins: probing /usr/lib/purple-2/tcl.so

(00:57:27) plugins: /usr/lib/purple-2/tcl.so is not loadable: libtk8.4.so.0: cannot open shared object file: No such file or directory

(00:57:27) plugins: probing /usr/lib/purple-2/libmsn.so

(00:57:27) plugins: probing /usr/lib/purple-2/autoaccept.so

(00:57:27) plugins: probing /usr/lib/purple-2/libyahoo.so

(00:57:27) plugins: probing /usr/lib/purple-2/libqq.so

(00:57:27) util: Reading file xmpp-caps.xml from directory /home/user/.purple

(00:57:27) jabber: creating hash tables for data objects

(00:57:27) prefs: /purple/status/scores/offline changed, scheduling save.

(00:57:27) prefs: /purple/status/scores/available changed, scheduling save.

(00:57:27) prefs: /purple/status/scores/invisible changed, scheduling save.

(00:57:27) prefs: /purple/status/scores/away changed, scheduling save.

(00:57:27) prefs: /purple/status/scores/extended_away changed, scheduling save.

(00:57:27) prefs: /purple/status/scores/idle changed, scheduling save.

(00:57:27) prefs: /purple/status/scores/offline_msg changed, scheduling save.

(00:57:27) util: Reading file accounts.xml from directory /home/user/.purple

(00:57:27) util: Reading file status.xml from directory /home/user/.purple

(00:57:27) certificate: CertificateVerifier x509, singleuse requested but not found.

(00:57:27) certificate: CertificateVerifier singleuse registered

(00:57:27) certificate: CertificatePool x509, ca requested but not found.

(00:57:27) certificate: CertificateScheme x509 requested but not found.

(00:57:27) certificate/x509/ca: Lazy init failed because an X.509 Scheme is not yet registered. Maybe it will be better later.

(00:57:27) certificate/x509/ca: Init failed, probably because a dependency is not yet registered. It has been deferred to later.

(00:57:27) certificate: CertificatePool ca registered

(00:57:27) certificate: CertificatePool x509, tls_peers requested but not found.

(00:57:27) certificate: CertificatePool tls_peers registered

(00:57:27) certificate: CertificateVerifier x509, tls_cached requested but not found.

(00:57:27) certificate: CertificateVerifier tls_cached registered

(00:57:27) prefs: /purple/logging/format changed, scheduling save.

(00:57:27) prefs: /purple/logging/format changed, scheduling save.

(00:57:27) prefs: /purple/proxy/type changed, scheduling save.

(00:57:27) prefs: /purple/proxy/host changed, scheduling save.

(00:57:27) prefs: /purple/proxy/port changed, scheduling save.

(00:57:27) prefs: /purple/proxy/username changed, scheduling save.

(00:57:27) prefs: /purple/proxy/password changed, scheduling save.

(00:57:27) certificate: CertificateScheme x509 requested but not found.

(00:57:27) certificate: CertificateScheme x509 registered

(00:57:27) util: Reading file smileys.xml from directory /home/user/.purple

(00:57:27) smileys: Wrote cache file: /home/user/.purple/custom_smiley/81a05f0862ff65e41db285af3d7a3175338e51d3.gif

(00:57:27) smileys: Wrote cache file: /home/user/.purple/custom_smiley/5c2543835b74df3655a1b03d71b68176aeba09c5.gif

(00:57:27) smileys: Wrote cache file: /home/user/.purple/custom_smiley/a0cbc0314f85f91b032b18995178b7b09882d3d8.gif

(00:57:27) smileys: Wrote cache file: /home/user/.purple/custom_smiley/e50fbe22d7376c8097163df662f2ceac3d7f3b8c.gif

(00:57:27) smileys: Wrote cache file: /home/user/.purple/custom_smiley/487f783827aceb1339100cc0330173bdcc43fe36.gif

(00:57:27) smileys: Wrote cache file: /home/user/.purple/custom_smiley/4547dd33db11b7d60b2a2e2229ed7c640f2dc5d4.gif

(00:57:27) stun: using server

(00:57:27) sound: Initializing sound output drivers.

(00:57:27) prefs: /pidgin/conversations/placement changed, scheduling save.

(00:57:27) gtkblist: added visibility manager: 1

(00:57:27) docklet: GTK+ created

(00:57:27) gtksmiley: adding hola to gtk_smileys

(00:57:27) gtksmiley: adding it's all good to gtk_smileys

(00:57:27) gtksmiley: adding honeyfish to gtk_smileys

(00:57:27) gtksmiley: adding money to gtk_smileys

(00:57:27) gtksmiley: adding Happy Birthday to gtk_smileys

(00:57:27) gtksmiley: adding beautifulthing to gtk_smileys

(00:57:27) gtkmedia: Registering media element types

(00:57:27) util: Reading file blist.xml from directory /home/user/.purple

(00:57:27) g_log: purple_presence_set_status_active: assertion `status != NULL' failed

(00:57:27) g_log: purple_presence_set_status_active: assertion `status != NULL' failed

(00:57:27) g_log: purple_presence_set_status_active: assertion `status != NULL' failed

(00:57:27) g_log: purple_presence_set_status_active: assertion `status != NULL' failed

(00:57:27) g_log: purple_presence_set_status_active: assertion `status != NULL' failed

(00:57:27) g_log: purple_presence_set_status_active: assertion `status != NULL' failed

(00:57:27) g_log: purple_presence_set_status_active: assertion `status != NULL' failed

(00:57:27) g_log: purple_presence_set_status_active: assertion `status != NULL' failed

(00:57:27) plugins: Loading saved plugin /usr/lib/pidgin/notify.so

(00:57:27) plugins: Loading saved plugin /usr/lib/purple-2/ssl-nss.so

(00:57:27) plugins: Loading saved plugin /usr/lib/purple-2/newline.so

(00:57:27) plugins: Loading saved plugin /usr/lib/purple-2/ssl.so

(00:57:27) plugins: Loading saved plugin /usr/lib/pidgin/vvconfig.so

(00:57:27) gtkmedia: Registering media element types

(00:57:27) pounce: Error reading pounces: Failed to open file '/home/user/.purple/pounces.xml': No such file or directory

(00:57:27) Session Management: ICE initialized.

(00:57:27) Session Management: Connecting with no previous ID

(00:57:27) Session Management: Handling new ICE connection...

(00:57:27) done.

(00:57:27) Session Management: Connected to manager (gnome-session) with client ID 109116ac2cfcbef429129650204738972500000019220046

(00:57:27) Session Management: Using pidgin as command

(00:57:27) account: Network not connected; skipping reconnect

(00:57:27) util: requesting to fetch a URL

(00:57:27) dns: DNS query for '192.168.100.1' queued

(00:57:27) Session Management: Received first save_yourself

(00:57:27) Session Management: Received save_complete

(00:57:27) dnsquery: IP resolved for 192.168.100.1

(00:57:27) proxy: Attempting connection to 192.168.100.1

(00:57:27) proxy: Connecting to 192.168.100.1:5431 with no proxy

(00:57:27) proxy: Connection in progress

(00:57:27) proxy: Connecting to 192.168.100.1:5431.

(00:57:27) proxy: Connected to 192.168.100.1:5431.

(00:57:27) util: request constructed

(00:57:27) util: Response headers: 'HTTP/1.0 200 OK

SERVER: LINUX/2.4 UPnP/1.0 BRCM400/1.0

DATE: Tue, 01 Feb 2011 01:28:46 GMT

CONTENT-TYPE: application/octet-stream

Cache-Control: max-age=1

PRAGMA: no-cache

Connection: Close

'

(00:57:27) util: requesting to fetch a URL

(00:57:27) dns: DNS query for '192.168.100.1' queued

(00:57:27) dns: DNS query for '192.168.100.1' queued

(00:57:27) dnsquery: IP resolved for 192.168.100.1

(00:57:27) proxy: Attempting connection to 192.168.100.1

(00:57:27) proxy: Connecting to 192.168.100.1:5431 with no proxy

(00:57:27) proxy: Connection in progress

(00:57:27) dnsquery: IP resolved for 192.168.100.1

(00:57:27) proxy: Attempting connection to 192.168.100.1

(00:57:27) proxy: Connecting to 192.168.100.1:5431 with no proxy

(00:57:27) proxy: Connection in progress

(00:57:27) proxy: Connecting to 192.168.100.1:5431.

(00:57:27) proxy: Connected to 192.168.100.1:5431.

(00:57:27) util: request constructed

(00:57:27) proxy: Connecting to 192.168.100.1:5431.

(00:57:27) proxy: Connected to 192.168.100.1:5431.

(00:57:27) upnp: Local IP: 192.168.100.5

(00:57:27) util: Response headers: 'HTTP/1.1 200 OK

DATE: Tue, 01 Feb 2011 01:28:46 GMT

Connection: Keep-Alive

Server: LINUX/2.4 UPnP/1.0 BRCM400/1.0

Content-Length: 357

Content-Type: text/xml; charset="utf-8"

EXT:

'

(00:57:27) util: parsed 357

(00:57:32) util: Writing file prefs.xml to directory /home/user/.purple

(00:57:32) util: Writing file /home/user/.purple/prefs.xml

(00:57:32) util: Writing file accounts.xml to directory /home/user/.purple

(00:57:32) util: Writing file /home/user/.purple/accounts.xml

(00:57:32) util: Writing file smileys.xml to directory /home/user/.purple

(00:57:32) util: Writing file /home/user/.purple/smileys.xml

(00:57:32) util: Writing file blist.xml to directory /home/user/.purple

(00:57:32) util: Writing file /home/user/.purple/blist.xml

(00:57:51) upnp: NAT Returned IP: 10.11.13.12

Revision history for this message
BlueLight (bluelight-auroville) wrote :
Download full text (3.9 KiB)

This and much more is the output after I remove and reset the check-mark of one of the accounts:

(01:03:10) util: Writing file /home/user/.purple/icons/727a0ea600117a7f81e5c35bad9204cfe8621517.png
(01:03:10) util: Writing file /home/user/.purple/icons/a7908ff7bcb9b3b4b5a75e7e8bbb4e72343ca4cc.png
(01:03:10) util: Writing file /home/user/.purple/icons/353eaeca3e522bc42fbe532defa86b115885727e.png
(01:03:13) account: Connecting to account <email address hidden>/home.
(01:03:13) connection: Connecting. gc = 0x8574e28
(01:03:13) dns: DNS query for 'sampleserver.org' queued
(01:03:13) dns: Created new DNS child 3862, there are now 1 children.
(01:03:13) dns: Successfully sent DNS request to child 3862
(01:03:13) dns: Got response for 'sampleserver.org'
(01:03:13) dnsquery: IP resolved for sampleserver.org
(01:03:13) proxy: Attempting connection to ........ (some IP address)
(01:03:13) proxy: Connecting to sampleserver.org:5222 with no proxy
(01:03:13) proxy: Connection in progress
(01:03:13) proxy: Connecting to sampleserver.org:5222.
(01:03:13) proxy: Connected to sampleserver.org:5222.
(01:03:13) jabber: Sending (<email address hidden>/home): <?xml version='1.0' ?>
(01:03:13) jabber: Sending (<email address hidden>/home): <stream:stream to='sample.org' xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' version='1.0'>
(01:03:14) jabber: Recv (186): <?xml version='1.0' encoding='UTF-8'?><stream:stream xmlns:stream="http://etherx.jabber.org/streams" xmlns="jabber:client" from="sample.org" id="18030155" xml:lang="en" version="1.0">
(01:03:14) jabber: Recv (305): <stream:features><starttls xmlns="urn:ietf:params:xml:ns:xmpp-tls"><required/></starttls><mechanisms xmlns="urn:ietf:params:xml:ns:xmpp-sasl"><mechanism>DIGEST-MD5</mechanism><mechanism>JIVE-SHAREDSECRET</mechanism><mechanism>PLAIN</mechanism><mechanism>CRAM-MD5</mechanism></mechanisms></stream:features>
(01:03:14) jabber: Sending (<email address hidden>/home): <starttls xmlns='urn:ietf:params:xml:ns:xmpp-tls'/>
(01:03:15) jabber: Recv (50): <proceed xmlns="urn:ietf:params:xml:ns:xmpp-tls"/>
(01:03:15) nss: subject=CN=sampleserver.org issuer=CN=sampleserver.org
(01:03:15) certificate/x509/tls_cached: Starting verify for sampleserver.org
(01:03:15) certificate/x509/tls_cached: Checking for cached cert...
(01:03:15) certificate/x509/tls_cached: ...Found cached cert
(01:03:15) nss/x509: Loading certificate from /home/user/.purple/certificates/x509/tls_peers/sampleserver.org
(01:03:15) certificate/x509/tls_cached: Peer cert matched cached
(01:03:15) nss/x509: Exporting certificate to /home/user/.purple/certificates/x509/tls_peers/sampleserver.org
(01:03:15) util: Writing file /home/user/.purple/certificates/x509/tls_peers/sampleserver.org
(01:03:16) certificate: Successfully verified certificate for sampleserver.org
(01:03:16) jabber: Sending (ssl) (<email address hidden>/home): <stream:stream to='sample.org' xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams' version='1.0'>
(01:03:16) util: Writing file accounts.xml to directory /home/user/.purple
(01:03:16) util: Writing file /home/user/.purple/accounts.xml
(01:03:16) jabber: Recv (ssl)(619): <?xml version='1.0' encoding='UTF-8'?><stream:stre...

Read more...

Revision history for this message
BlueLight (bluelight-auroville) wrote :

Problem persists after upgrade

Pidgin 2.7.9 (libpurple 2.7.9)
135a53aebba44356ee4229f6f8a8ae67f4e6744f

Build Information
  Arguments to ./configure: '--build=i486-linux-gnu' '--prefix=/usr' '--includedir=${prefix}/include' '--mandir=${prefix}/share/man' '--infodir=${prefix}/share/info' '--sysconfdir=/etc' '--localstatedir=/var' '--libexecdir=${prefix}/lib/pidgin' '--disable-maintainer-mode' '--disable-dependency-tracking' '--disable-silent-rules' '--disable-gevolution' '--enable-cap' '--with-system-ssl-certs=/etc/ssl/certs' '--enable-perl' '--with-zephyr=/usr' '--enable-dbus' '--enable-gnutls=no' '--enable-nss=yes' '--enable-cyrus-sasl' '--enable-vv' '--enable-farsight' '--enable-tcl' '--enable-tk' 'build_alias=i486-linux-gnu' 'CFLAGS=-g -O2 -g -Wall -O2' 'LDFLAGS=-Wl,--as-needed' 'CPPFLAGS='
  Print debugging messages: No
  Plugins: Enabled
  SSL: SSL support is present.

  Library Support
    Cyrus SASL: Enabled
    D-Bus: Enabled
    Evolution Addressbook: Disabled
    Gadu-Gadu library (libgadu): Enabled
    GtkSpell: Enabled
    GnuTLS: Disabled
    GStreamer: Enabled
    Mono: Disabled
    NetworkManager: Enabled
    Network Security Services (NSS): Enabled
    Perl: Enabled
    Startup Notification: Enabled
    Tcl: Disabled
    Tk: Disabled
    UTF-8 DNS (IDN): Enabled
    Voice and Video: Enabled
    X Session Management: Enabled
    XScreenSaver: Enabled
    Zephyr library (libzephyr): External
    Zephyr uses Kerberos: No

Justin Krehel (jkrehel)
Changed in linuxmint:
status: New → Triaged
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Marius B. Kotsbak (mariusko)
affects: ubuntu → pidgin (Ubuntu)
Launchpad Janitor (janitor)
Changed in pidgin (Ubuntu):
status: New → Confirmed
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