pidgins appears multiple times in applications tab of sounds preferences

[Greg A]

Binary package hint: pidgin

See attachment.

ProblemType: Bug
Architecture: amd64
Date: Wed Jul 29 15:35:46 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: nvidia
Package: pidgin 1:2.5.8-1ubuntu2
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-4.23-generic
SourcePackage: pidgin
Uname: Linux 2.6.31-4-generic x86_64

[Chris Coulson (chrisccoulson)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will help us to find and resolve the problem.

[Greg A (etulfetulf)]

Definitely reproduceable.

1. Load pidgin.
2. Open Sound Preferences. (System->Preferences->Sound)
3. Open the applications tab of Sound Preferences.
4. Watch Pidgin appear multiple times, as pidgin produces sounds (e.g. on arrival of messages)

[Sebastien Bacher (seb128)]

You can also trigger it by previewing several sounds quicly in the pidgin preference dialog, doesn't seem really a bug just different actions

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Do you get the same with Lucid or Maverick? Thanks in advance.

[Greg A (etulfetulf)]

I can still reproduce this with the steps described above. I don't get lots that don't disappear as in my initial screenshot however.

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release - Oneiric Ocelot. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your help.

[Launchpad Janitor (janitor)]

[Expired for pidgin (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for gnome-media (Ubuntu) because there has been no activity for 60 days.]

[Greg A (etulfetulf)]

Sorry for the delay in responding to this, but I can still reproduce this with Oneiric.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[thijs van severen (thijsvanseveren)]

running 10.4, pidgin 2.6.6 (audio method set to Auto)

whenever i watch a youtube video (in chrome) and pidgin generates a sound during that movie i dont hear the pidgin sound until after i close the youtube movie (or better, close the chrome tab the video was playing in)
once i close the youtube tab it seems that all the pidgin sounds get played all at the same time (like they have been queued but had to wait for the youtube video to stop first)

when i open the sound preference - application tab (while i am watching the youtube vid) i can see the number of instances of pidgin increasing (probably with every sound pidgin generates)

this issue also frequently mutes the sound of a video when i start it (it does not mute the sound once the vid is playing)
to fix this i need to rewind the vid a couple of times and then the video starts with sound

[thijs van severen (thijsvanseveren)]

ok, setting the Pidgin audio method to ALSA seems to fix the problem
i'll test some more and confirm (or not)

[thijs van severen (thijsvanseveren)]

yep, setting Pidging audio method to ALSA is a reliable workaround for this problem

could it be that the Auto methode defaults to OSS ?