pidgin icon does not appear in the System Tray on kde 5

Bug #1455711 reported by Abel N. Decaroli
86
This bug affects 24 people
Affects Status Importance Assigned to Milestone
pidgin (Ubuntu)
Medium
Unassigned

Bug Description

Since upgrading to Ubuntu 15.04 pidgin does not appear in the System Tray area. As additional information I can say that is not the only, but applications such as skype or dropbox neither do.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: pidgin 1:2.10.9-0ubuntu8
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
Uname: Linux 3.19.0-16-generic x86_64
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CurrentDesktop: KDE
Date: Sat May 16 00:19:41 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-05-16 (0 days ago)
InstallationMedia: Kubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
SourcePackage: pidgin
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Abel N. Decaroli (wd40mp) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pidgin (Ubuntu):
status: New → Confirmed
Revision history for this message
Janky Jay, III (ek-8) wrote :

Affects me too. Same problem. No systray icon so must leave the contacts window "open" at all times otherwise it will exit the application.

Revision history for this message
emanaton (9-launchpad-emanaton-com) wrote :

Same here. Just did a fresh install of Kubuntu 15.04 and installed pidgin. It launches and runs fine, but doesn't not dock to systray no matter what settings are set in Tools->Preferences->Interface.

Revision history for this message
emanaton (9-launchpad-emanaton-com) wrote :

FYI, a suboptimal but effective workaround in the mean time is to install and enable the "pidgin-libnotify" plugin. After doing so, you can close the buddy window and the chat window(s) stay open; the downside is that it's still not in the systray, and if you need to get back to the buddy window, you have to "re-launch" pidgin (which appears to detect the current running instance and switches you to it).

Changed in pidgin (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Elias Probst (eliasp) wrote :

This is not so much a KDE Plasma 5 issue, but more an issue of legacy applications still not supporting a reasonable systray protocol (SNI).
There are workarounds like [sni-qt](https://launchpad.net/sni-qt), but this won't help with crippled/statically linked applications like Skype.

For more details on what's going on here, see this blog post by KDE's kwin developer Martin Gräßlin: http://blog.martin-graesslin.com/blog/2014/06/where-are-my-systray-icons/

I'm undecided whether distributions should really put effort in workarounds for legacy apps or instead should put pressure on the upstream of those projects to finally adopt SNI.
- In one case, the user experience might suffer when a user expects an application to continue to work as "it always did"
- In the other case, it keeps the whole ecosystem from finally adopting modern best practices and communicates to upstream projects "it's fine to use outdated technologies".

Revision history for this message
Gabriele Tozzi (gabriele-tozzi) wrote :

I think for me and most users having something that works on am old sub-optimal protocol is better than having a shining modern protocol that nobody yet adopted.

Please fix this.

Revision history for this message
ernieg92 (ernieg92) wrote :

I would love to see this fixed as well. I have found this workaround:
While the buddy list is open, right-click on the task in the Task Manager panel. There should be an option that says "Show a launcher when not running" which I have selected. I launch Pidgin once per session, then keep it in the quick launch area. New chats pop up a notification--in the system tray--which I then open up. YMMV.

Revision history for this message
eridal (eridal) wrote :

Searching the web I've found they all talk about whitelisting 'all' using different approaches, but haven't work on my fresh ubuntu 15.10.

Is there any know workaround?

Revision history for this message
Igor (4eppelin) wrote :

This article describes how to install ubuntu-specific pidgin plugin for tray icon:

http://www.webupd8.org/2014/01/pidgin-indicator-ubuntu-appindicator.html

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