Comment 10 for bug 315507

Revision history for this message
Jonathan Marsden (jmarsden) wrote : Re: Unable to remove Suhosin patch

To those who are experiencing this issue, and would like it fixed:

PLEASE provide more specific detail on exactly how to reproduce this issue.

So far, we do not even seem to have information on which release of Ubuntu is involved, much less which versions of apache2 and php5 and Joomla. Clear and informative bug reports are essential. Without a clear set of steps show in detail how to reproduce this issue, it is highly unlikely any further progress can be made. A complete bug report should include:

 * The specific version of Ubuntu that the reporter is running (example: Ubuntu Server 9.04 Jaunty on amd64)
 * The specific version of the package(s) the reporter is using (use dpkg-query -W PACKAGENAME for this)
 * The actions taken to produce the problem (including any relevant changes to configuration files, full details of any software installed "by hand" or from non-Ubuntu package repositories) and what the web browser user does to trigger the bug, if we are dealing with a web application)
 * Whether or not it is possible for the reporter to reproduce the bug (by following these actions)
 * The expected result of these actions
 * The actual result of these actions (including all relevant log file entries)

If you are experiencing this reported issue, please provide as many of the above items of information as you possibly can.

Thanks!