[SRU] photoprint needs rebuild against changed libphotoprint2

[Sergey Rudchenko]

[SRU Request for Precise Pangolin]

[IMPACT]

When I try to run the photoprint program I get this:
$ photoprint
photoprint: error while loading shared libraries: libgutenprint.so.2: cannot open shared object file: No such file or directory

Though libgutenprint2 package is installed:
$ dpkg --get-selections | grep gutenprint
libgutenprint2 install

This is due to an error in the gutenprint buildsystem that introduced a new soname, but the Ubuntu package maintainer forgot to update the packaging and request a rebuild of all it's rdepends. This has since been corrected (see http://packages.qa.debian.org/g/gutenprint/news/20120709T224733Z.html) and the fixed upstream version is in Quantal and later - as it turns out, the soname was wrongfully bumped.

For Precise, the easiest solution would be a rebuild of photoprint to pick up the new soname.

[TEST CASE]

1. Install photoprint in Ubuntu Precise
2. Start photoprint
3. Observe error message: error while loading shared libraries: libgutenprint.so.2

4. Rebuild and install the rebuilt photoprint
5. Observe photoprint starting as normal

[REGRESSION POTENTIAL]

Slim to none, photoprint has no reverse dependencies.

[Sergey Rudchenko (sergey.rudchenko)]

Doh... sorry
Kubuntu Intrepid amd64

[Jonathan Thomas (echidnaman)]

I can confirm this.

[Fabián Rodríguez (magicfab)]

Can't reproduce this in Hardy (8.04.1).

[wizard10000 (wizard10000)]

Confirmed in 32-bit Intrepid as well. libgutenprint.so.2 is missing from the archive and the version from Hardy causes a segfault in Intrepid's photoprint.

[Klaus Doblmann (moviemaniac)]

Confirmed in Intrepid too.

[Daniel Nylander (yeager)]

Confirmed on Ubuntu 8.10 AMD64 too

[mrufino1 (157audio)]

Same here, ubunto 8.10 32 bit on IBM t41.

[Klaus Doblmann (moviemaniac)]

Okay, so I just compiled the new upstream version (0.3.9) of photoprint - worked like a charm and the program now runs. I'm currently working on figuring out how to build a deb-package (all that's left for me to do is to figure out the dependencies for the control-file...) once I get that to work I'll upload it.

[Klaus Doblmann (moviemaniac)]

Okay, so I finally built the .deb-file of the 0.3.9 upstream-version (i386 only, sorry) and so far everything seems to work on my machine. If you don't want to build it yourself (quite a lot of dependencies here) you can try my attached file (no warranty, no support). Please report back whether it works or not :).

[Thomas Perl (thp)]

Please provide a source .dsc file if you want us to try it out. Thanks!

[Klaus Doblmann (moviemaniac)]

Attached the .dsc-file as requested :)

[mrufino1 (157audio)]

The deb package installed and the program starts now. Thanks!!

[DemonCcC (demonccc)]

Hello Ubunteros.
Other thing what you can do is:

#apt-get install libgutenprint2

#ln -s /usr/lib/libgutenprint.so.1 /usr/lib/libgutenprint.so.2

And vuala, now photoprint should working.

[Daniel J Blueman (danielblueman)]

This bug-report should be of importance 'major/critical', since photoprint plain won't work after the users installs it. Worse, the average user can't do anything about this and installs Microsoft Vista to print their photos 'easily'...

Can someone tweak the bug importance please?

OK - this is the easiest bug on Launchpad to fix...a simple rebuild fixes it:

$ sudo apt-get build-dep photoprint
$ apt-get source photoprint
$ (cd photoprint-0.3.8b && debuild -us -uc)
$ dpg -i photoprint_0.3.8b-2_amd64.deb
$ photoprint
<voila!>

Can someone authorised do this please?

[Raval Seojattan (underpressure)]

This command insantly fixed the problem for me in 8.10: #ln -s /usr/lib/libgutenprint.so.1 /usr/lib/libgutenprint.so.2

[eitch (eitch)]

Setting the soft link only works to start the application, but when trying to print the application immediately crashes.

Recompiling from the source solved the problem

[Daniel T Chen (crimsun)]

awaiting resolution of bug 304857

[Patrice Vetsel (vetsel-patrice)]

This bug should be fixed and an updated package should be available in intrepid-proposed !

[Vanostaajen (tvodeslimme)]

I can confirm bug in uibuntu 8.10.

And please, someone fix this, because I don't want to be seen on a vista pc printing photos because I can't on my ubuntu.

[Andreas Moog (ampelbein)]

This is fixed in jaunty and karmic, please follow https://wiki.ubuntu.com/StableReleaseUpdates#Procedure to request an update in Intrepid.

[Alex Valavanis (valavanisalex)]

Intrepid Ibex reached end-of-life on 30 April 2010 so I am closing the report. The bug has been fixed in newer releases of Ubuntu.

[Miguelángel León (migueleonm)]

This bug is still present in precise pangolin 12.04

[Unkraut (unkraut2)]

I can confirm: This bug is still present in precise pangolin 12.04

[JC Hulce (soaringsky)]

Ubuntu Intrepid is End-of-life and no longer supported. I am closing the bug task for Intrepid (it is still open for other versions of Ubuntu).

[LanceHaverkamp (lance-thehaverkamps)]

This says "Fix Released." That's great, but where is that fix? It's not coming down the 12.04 pipe as an upgrade, or it would be launching without error. Please explain.

Thanks!
Lance

[LanceHaverkamp (lance-thehaverkamps)]

OK Here's a fix:
Search for the directory on your system containing libgutenprint.so.3
Open a terminal there, then enter the command:
sudo ln -s libgutenprint.so.3 libgutenprint.so.2

What I don't understand is why a corrected photoprint.deb hasn't been pushed-out as an update for all currently "supported" versions.

[doclist (dclist)]

This bug needs to be re-opened since, I assume. it currently isn't flagged as an open bug against precise anywhere and therefore is unlikely to get fixed.

[marcus905 (marcus90)]

It's still affecting me on 12.04

Please patch it (or tell me how to submit a patch and I'll do it)

[markusj (markusj)]

Workaround: sudo ln -s /usr/lib/x86_64-linux-gnu/libgutenprint.so.3 /usr/lib/x86_64-linux-gnu/libgutenprint.so.2
(Yes, it is an ugly hack, but it works)

[Norman Perry (perry-n1)]

Thank you Markusj for what, to me, is a beautifully simple (and effective) solution.

[NoOp (glgxg)]

This bug is a regression. photoprint works fine in 11.04, but does not work in 12.04. It needs to be reopened:

$ apt-cache policy photoprint
photoprint:
  Installed: 0.4.2~pre2-2
  Candidate: 0.4.2~pre2-2
  Version table:
 *** 0.4.2~pre2-2 0
        500 http://archive.ubuntu.com/ubuntu/ precise/universe i386 Packages
        100 /var/lib/dpkg/status

$ photoprint
photoprint: error while loading shared libraries: libgutenprint.so.2: cannot open shared object file: No such file or directory

Suggested workaround of #29 does not work as I've no libgutenprint.so.2 on my system, so there is noplace to ln to.

There is however:
$ locate libgutenprint.so.
/usr/lib/i386-linux-gnu/libgutenprint.so.3
/usr/lib/i386-linux-gnu/libgutenprint.so.3.0.0

[NoOp (glgxg)]

Workaround suggested here works:
<http://ubuntuforums.org/showthread.php?t=2028997>

sudo ln -s /usr/lib/i386-linux-gnu/libgutenprint.so.3 /usr/lib/i386-linux-gnu/libgutenprint.so.2

However I wonder if doing so will have any affect on any other applications requiring /usr/lib/i386-linux-gnu/libgutenprint.so.3 proper?

[shankao (shankao)]

Setting intrepid as invalid as it's already EOL.

As this bug is marked as fix released, the better is that somebody that still experiences it in a supported Ubuntu version creates a new bug for it. Then, he/she can link there to this bug report for extra completeness. Thanks.

[shankao (shankao)]

Intrepid reached EOL on April 30, 2010

[Andrew King (aking1012-com)]

I can confirm that this bug still evidences when installed from binary packages.

I can also confirm that when built from source the bug does not evidence.

As a stop-gap until the build system issue is resolved, I would recommend triggering a build either manually or with a junk commit.

Reference: http://chat.stackexchange.com/transcript/message/8047931#8047931

[Jorge Castro (jorge)]

I'm flipping this back to Confirmed, if in the future you find that many people are having a problem with a bug and no one has permissions to flip it back to confirmed please feel free to contact the bug squad directly:

https://wiki.ubuntu.com/BugSquad/Contacts

[Mechanical snail (replicator-snail)]

Reported the build system issue as bug #1120870.

[William Grant (wgrant)]

The only bug here is that libgutenprint2 5.2.8 in precise provides libgutenprint.so.3 rather than libgutenprint.so.2. This is a bug in gutenprint 5.2.8. From the upstream 5.2.9 changelog:

"""
* Changes from 5.2.8

  1) This release fixes an inappropriate change to the internal
     library version number (.soname or equivalent) made in 5.2.8.
     All distributors should immediately apply this update to their
     distributions to avoid other software linking against
     libgutenprint breaking.
"""

There is no build system issue.

[Mechanical snail (replicator-snail)]

Discussions in Ask Ubuntu chat:

* http://chat.stackexchange.com/rooms/201/conversation/bug-1120870
* http://chat.stackexchange.com/rooms/201/conversation/more-bug-discussion

[Andreas Moog (ampelbein)]

There are 2 possibilities to fix this in Precise (quantal and later are not affected, they ship with a corrected gutenprint package):

1. Rebuild photoprint to pick up the "wrong" soname .3
2. Pull http://anonscm.debian.org/gitweb/?p=collab-maint/gutenprint.git;a=blob_plain;f=debian/patches/0001-debian-Correct-library-versioning-and-linking.patch;h=0c7e39701a57556f612dd31b4844b897dcc6d675;hb=da0ca33e70d298c4baf2842416635bbff8d3a1df from Debian's gutenprint package and rebuild that to provide libgutenprint2.so and rebuild photoprint against the corrected version.

1) Is the easiest solution and should work without breaking things.

[Brian Murray (brian-murray)]

Hello Sergey, or anyone else affected,

Accepted photoprint into precise-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source/photoprint/0.4.2~pre2-2ubuntu0.1 in a few hours, and then in the -proposed repository.

Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users.

If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision.

Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance!

[Andreas Moog (ampelbein)]

andreas@incubator:~$ photoprint --version
photoprint: error while loading shared libraries: libgutenprint.so.2: cannot open shared object file: No such file or directory
andreas@incubator:~$ sudo apt-get install -t precise-proposed photoprint
[...]
Setting up photoprint (0.4.2~pre2-2ubuntu0.1) ...
andreas@incubator:~$ photoprint --version
photoprint 0.4.2-pre2

Photoprint now works as expected on Ubuntu Precise.

[Scott Kitterman (kitterman)]

The verification of this Stable Release Update has completed successfully and the package has now been released to -updates. Subsequently, the Ubuntu Stable Release Updates Team is being unsubscribed and will not receive messages about this bug report. In the event that you encounter a regression using the package from -updates please report a new bug using ubuntu-bug and tag the bug report regression-update so we can easily find any regresssions.

[Launchpad Janitor (janitor)]

This bug was fixed in the package photoprint - 0.4.2~pre2-2ubuntu0.1

---------------
photoprint (0.4.2~pre2-2ubuntu0.1) precise-proposed; urgency=low

  * No-change rebuild to pick up changed soname from libgutenprint
    (LP: #260849)
 -- Andreas Moog <email address hidden> Fri, 09 Aug 2013 00:25:05 +0200