unable to mount external USB hard drive

[Smaran]

My Seagate 1TB USB external hard disk works correctly in LUbuntu 22.04 and Windows 10.
I can access it perfectly.

But in LUbuntu 23.10 it is not possible to mount.

Boot message:
usb 5-2: device descriptor read/64, error -110

error msg when mounting via PCManFM-Qt (version 1.3.0)
Error mounting /dev/sdc1 at /media/rodolfo/Expansion Drive: mount(2) system call failed: No such file or directory

error msg when mounting via Disks (https://wiki.gnome.org/Apps/Disks):
Error mounting /dev/sdc1 at /media/rodolfo/Expansion Drive: mount(2) system call failed: No such file or directory (udisks-error-quark, 0)

===========================
lsb_release -rd:
No LSB modules are available.
Description: Ubuntu 23.10
Release: 23.10

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: pcmanfm-qt 1.3.0-0ubuntu1
ProcVersionSignature: Ubuntu 6.5.0-10.10-generic 6.5.3
Uname: Linux 6.5.0-10-generic x86_64
ApportVersion: 2.27.0-0ubuntu5
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: LXQt
Date: Sun Nov 5 16:29:57 2023
InstallationDate: Installed on 2023-11-03 (3 days ago)
InstallationMedia: Lubuntu 23.10 "Mantic Minotaur" - Release amd64 (20231010)
SourcePackage: pcmanfm-qt
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.apport.crashdb.conf: 2023-11-05T16:21:42.949873