Activity log for bug #1309951

Date Who What changed Old value New value Message
2014-04-19 13:08:46 Ratchanan Srirattanamet bug added bug
2014-04-19 13:11:04 Ratchanan Srirattanamet description I use Xubuntu 14.04. When I try to open a video file, Parole pops up a dialog box, say that "Gstreamer backend error, could not initialise supporting library". This is the output from the terminal, with gst debug level = 2: somporn@somporn-P4M900T-M2:~$ parole --gst-debug-level=2 SomeVideo.webm Cannot connect to server socket err = No such file or directory Cannot connect to server request channel jack server is not running or cannot be started 0:00:00.756042853 10578 0x7fc9ae233700 WARN jackclient gstjackaudioclient.c:359:gst_jack_audio_get_connection: could not create connection 0:00:00.756305455 10578 0x7fc9ae233700 WARN jacksink gstjackaudiosink.c:359:gst_jack_ring_buffer_open_device:<audio-actual-sink-jackaudio> error: Jack server not found 0:00:00.756380823 10578 0x7fc9ae233700 WARN jacksink gstjackaudiosink.c:359:gst_jack_ring_buffer_open_device:<audio-actual-sink-jackaudio> error: Cannot connect to the Jack server (status 17) 0:00:00.758265641 10578 0x7fc9ae233700 WARN default oss4-property-probe.c:376:gst_oss4_property_probe_get_values:<audio-actual-sink-oss4> Can't open file descriptor to probe available devices: No such file or directory 0:00:00.758452068 10578 0x7fc9ae233700 WARN oss4sink oss4-sink.c:516:gst_oss4_sink_open:<audio-actual-sink-oss4> error: Could not open audio device for playback. 0:00:00.758515932 10578 0x7fc9ae233700 WARN oss4sink oss4-sink.c:516:gst_oss4_sink_open:<audio-actual-sink-oss4> error: system error: No such file or directory 0:00:00.759750439 10578 0x7fc9ae233700 WARN oss gstosssink.c:399:gst_oss_sink_open:<audio-actual-sink-oss> error: Could not open audio device for playback. 0:00:00.759963397 10578 0x7fc9ae233700 WARN oss gstosssink.c:399:gst_oss_sink_open:<audio-actual-sink-oss> error: system error: No such file or directory 0:00:00.760421367 10578 0x7fc9ae233700 WARN autodetect gstautoaudiosink.c:373:gst_auto_audio_sink_detect:<audio> error: Failed to find a supported audio sink 0:00:00.760646274 10578 0x7fc9ae233700 ERROR playbin gstplaybin2.c:5136:activate_group:<player> failed to activate sinks You'll notice that it doesn't try to use pulseaudio, cause gst to failed to find a supported audio sink. The workaround is to install "gstreamer1.0-pulseaudio" manually. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: parole 0.6.1-0ubuntu3 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CurrentDesktop: XFCE Date: Sat Apr 19 19:57:41 2014 InstallationDate: Installed on 2014-04-19 (0 days ago) InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2) SourcePackage: parole UpgradeStatus: No upgrade log present (probably fresh install) I use newly installed Xubuntu 14.04. When I try to open a video file, Parole pops up a dialog box, say that "Gstreamer backend error, could not initialise supporting library". This is the output from the terminal, with gst debug level = 2: somporn@somporn-P4M900T-M2:~$ parole --gst-debug-level=2 SomeVideo.webm Cannot connect to server socket err = No such file or directory Cannot connect to server request channel jack server is not running or cannot be started 0:00:00.756042853 10578 0x7fc9ae233700 WARN jackclient gstjackaudioclient.c:359:gst_jack_audio_get_connection: could not create connection 0:00:00.756305455 10578 0x7fc9ae233700 WARN jacksink gstjackaudiosink.c:359:gst_jack_ring_buffer_open_device:<audio-actual-sink-jackaudio> error: Jack server not found 0:00:00.756380823 10578 0x7fc9ae233700 WARN jacksink gstjackaudiosink.c:359:gst_jack_ring_buffer_open_device:<audio-actual-sink-jackaudio> error: Cannot connect to the Jack server (status 17) 0:00:00.758265641 10578 0x7fc9ae233700 WARN default oss4-property-probe.c:376:gst_oss4_property_probe_get_values:<audio-actual-sink-oss4> Can't open file descriptor to probe available devices: No such file or directory 0:00:00.758452068 10578 0x7fc9ae233700 WARN oss4sink oss4-sink.c:516:gst_oss4_sink_open:<audio-actual-sink-oss4> error: Could not open audio device for playback. 0:00:00.758515932 10578 0x7fc9ae233700 WARN oss4sink oss4-sink.c:516:gst_oss4_sink_open:<audio-actual-sink-oss4> error: system error: No such file or directory 0:00:00.759750439 10578 0x7fc9ae233700 WARN oss gstosssink.c:399:gst_oss_sink_open:<audio-actual-sink-oss> error: Could not open audio device for playback. 0:00:00.759963397 10578 0x7fc9ae233700 WARN oss gstosssink.c:399:gst_oss_sink_open:<audio-actual-sink-oss> error: system error: No such file or directory 0:00:00.760421367 10578 0x7fc9ae233700 WARN autodetect gstautoaudiosink.c:373:gst_auto_audio_sink_detect:<audio> error: Failed to find a supported audio sink 0:00:00.760646274 10578 0x7fc9ae233700 ERROR playbin gstplaybin2.c:5136:activate_group:<player> failed to activate sinks You'll notice that it doesn't try to use pulseaudio, cause gst to failed to find a supported audio sink. The workaround is to install "gstreamer1.0-pulseaudio" manually. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: parole 0.6.1-0ubuntu3 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CurrentDesktop: XFCE Date: Sat Apr 19 19:57:41 2014 InstallationDate: Installed on 2014-04-19 (0 days ago) InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2) SourcePackage: parole UpgradeStatus: No upgrade log present (probably fresh install)
2014-04-20 01:37:04 Launchpad Janitor parole (Ubuntu): status New Confirmed
2014-04-20 01:37:42 Will Fong bug added subscriber Will Fong
2014-04-21 02:30:39 Sean Davis branch linked lp:~smd-seandavis/ubuntu/trusty/parole/gstreamer1.0-pulseaudio
2014-04-21 02:51:10 Sean Davis description I use newly installed Xubuntu 14.04. When I try to open a video file, Parole pops up a dialog box, say that "Gstreamer backend error, could not initialise supporting library". This is the output from the terminal, with gst debug level = 2: somporn@somporn-P4M900T-M2:~$ parole --gst-debug-level=2 SomeVideo.webm Cannot connect to server socket err = No such file or directory Cannot connect to server request channel jack server is not running or cannot be started 0:00:00.756042853 10578 0x7fc9ae233700 WARN jackclient gstjackaudioclient.c:359:gst_jack_audio_get_connection: could not create connection 0:00:00.756305455 10578 0x7fc9ae233700 WARN jacksink gstjackaudiosink.c:359:gst_jack_ring_buffer_open_device:<audio-actual-sink-jackaudio> error: Jack server not found 0:00:00.756380823 10578 0x7fc9ae233700 WARN jacksink gstjackaudiosink.c:359:gst_jack_ring_buffer_open_device:<audio-actual-sink-jackaudio> error: Cannot connect to the Jack server (status 17) 0:00:00.758265641 10578 0x7fc9ae233700 WARN default oss4-property-probe.c:376:gst_oss4_property_probe_get_values:<audio-actual-sink-oss4> Can't open file descriptor to probe available devices: No such file or directory 0:00:00.758452068 10578 0x7fc9ae233700 WARN oss4sink oss4-sink.c:516:gst_oss4_sink_open:<audio-actual-sink-oss4> error: Could not open audio device for playback. 0:00:00.758515932 10578 0x7fc9ae233700 WARN oss4sink oss4-sink.c:516:gst_oss4_sink_open:<audio-actual-sink-oss4> error: system error: No such file or directory 0:00:00.759750439 10578 0x7fc9ae233700 WARN oss gstosssink.c:399:gst_oss_sink_open:<audio-actual-sink-oss> error: Could not open audio device for playback. 0:00:00.759963397 10578 0x7fc9ae233700 WARN oss gstosssink.c:399:gst_oss_sink_open:<audio-actual-sink-oss> error: system error: No such file or directory 0:00:00.760421367 10578 0x7fc9ae233700 WARN autodetect gstautoaudiosink.c:373:gst_auto_audio_sink_detect:<audio> error: Failed to find a supported audio sink 0:00:00.760646274 10578 0x7fc9ae233700 ERROR playbin gstplaybin2.c:5136:activate_group:<player> failed to activate sinks You'll notice that it doesn't try to use pulseaudio, cause gst to failed to find a supported audio sink. The workaround is to install "gstreamer1.0-pulseaudio" manually. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: parole 0.6.1-0ubuntu3 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CurrentDesktop: XFCE Date: Sat Apr 19 19:57:41 2014 InstallationDate: Installed on 2014-04-19 (0 days ago) InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2) SourcePackage: parole UpgradeStatus: No upgrade log present (probably fresh install) [Impact] * Some users are unable to use parole because the pulseaudio backend cannot be opened. * The upload fixes this issue by adding gstreamer1.0-pulseaudio to recommends. Most (all?) ubuntu distributions use pulseaudio as a backend, so this can help future users as well. [Test Case] * On a clean system, run parole and try to open a video file. * The error "Gstreamer backend error, could not initialise supporting library" may be displayed, preventing the user from viewing their media. [Regression Potential] * This upload adds a single gstreamer1.0 backend to recommends, so the risk of regression is slim to none. [Original Bug Details] I use newly installed Xubuntu 14.04. When I try to open a video file, Parole pops up a dialog box, say that "Gstreamer backend error, could not initialise supporting library". This is the output from the terminal, with gst debug level = 2: somporn@somporn-P4M900T-M2:~$ parole --gst-debug-level=2 SomeVideo.webm Cannot connect to server socket err = No such file or directory Cannot connect to server request channel jack server is not running or cannot be started 0:00:00.756042853 10578 0x7fc9ae233700 WARN jackclient gstjackaudioclient.c:359:gst_jack_audio_get_connection: could not create connection 0:00:00.756305455 10578 0x7fc9ae233700 WARN jacksink gstjackaudiosink.c:359:gst_jack_ring_buffer_open_device:<audio-actual-sink-jackaudio> error: Jack server not found 0:00:00.756380823 10578 0x7fc9ae233700 WARN jacksink gstjackaudiosink.c:359:gst_jack_ring_buffer_open_device:<audio-actual-sink-jackaudio> error: Cannot connect to the Jack server (status 17) 0:00:00.758265641 10578 0x7fc9ae233700 WARN default oss4-property-probe.c:376:gst_oss4_property_probe_get_values:<audio-actual-sink-oss4> Can't open file descriptor to probe available devices: No such file or directory 0:00:00.758452068 10578 0x7fc9ae233700 WARN oss4sink oss4-sink.c:516:gst_oss4_sink_open:<audio-actual-sink-oss4> error: Could not open audio device for playback. 0:00:00.758515932 10578 0x7fc9ae233700 WARN oss4sink oss4-sink.c:516:gst_oss4_sink_open:<audio-actual-sink-oss4> error: system error: No such file or directory 0:00:00.759750439 10578 0x7fc9ae233700 WARN oss gstosssink.c:399:gst_oss_sink_open:<audio-actual-sink-oss> error: Could not open audio device for playback. 0:00:00.759963397 10578 0x7fc9ae233700 WARN oss gstosssink.c:399:gst_oss_sink_open:<audio-actual-sink-oss> error: system error: No such file or directory 0:00:00.760421367 10578 0x7fc9ae233700 WARN autodetect gstautoaudiosink.c:373:gst_auto_audio_sink_detect:<audio> error: Failed to find a supported audio sink 0:00:00.760646274 10578 0x7fc9ae233700 ERROR playbin gstplaybin2.c:5136:activate_group:<player> failed to activate sinks You'll notice that it doesn't try to use pulseaudio, cause gst to failed to find a supported audio sink. The workaround is to install "gstreamer1.0-pulseaudio" manually. ProblemType: Bug DistroRelease: Ubuntu 14.04 Package: parole 0.6.1-0ubuntu3 ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9 Uname: Linux 3.13.0-24-generic x86_64 ApportVersion: 2.14.1-0ubuntu3 Architecture: amd64 CurrentDesktop: XFCE Date: Sat Apr 19 19:57:41 2014 InstallationDate: Installed on 2014-04-19 (0 days ago) InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2) SourcePackage: parole UpgradeStatus: No upgrade log present (probably fresh install)
2014-04-21 02:57:20 Sean Davis tags amd64 apport-bug trusty amd64 apport-bug trusty verification-needed
2014-04-21 15:09:01 Gunnar Hjalmarsson nominated for series Ubuntu Trusty
2014-04-21 17:23:30 Daniel Letzeisen bug added subscriber Daniel Letzeisen
2014-04-21 23:01:59 Brian Murray bug task added parole (Ubuntu Trusty)
2014-04-22 07:42:47 Adolfo Jayme Barrientos parole (Ubuntu Trusty): importance Undecided Medium
2014-05-05 19:51:55 Fiona Klute bug added subscriber Thomas Klute
2014-05-06 00:20:01 Logan Rosen bug added subscriber Logan Rosen
2014-05-06 00:20:51 Logan Rosen tags amd64 apport-bug trusty verification-needed amd64 apport-bug trusty
2014-05-06 00:41:12 Launchpad Janitor branch linked lp:~ubuntu-branches/ubuntu/utopic/parole/utopic-proposed
2014-05-06 01:09:44 Launchpad Janitor parole (Ubuntu): status Confirmed Fix Released
2014-05-09 21:24:27 Logan Rosen parole (Ubuntu Trusty): status Confirmed In Progress
2014-05-09 21:24:29 Logan Rosen parole (Ubuntu Trusty): assignee Logan Rosen (logan)
2014-05-09 23:24:38 Brian Murray parole (Ubuntu Trusty): status In Progress Fix Committed
2014-05-09 23:24:41 Brian Murray bug added subscriber Ubuntu Stable Release Updates Team
2014-05-09 23:24:45 Brian Murray bug added subscriber SRU Verification
2014-05-09 23:24:48 Brian Murray tags amd64 apport-bug trusty amd64 apport-bug trusty verification-needed
2014-05-09 23:44:21 Launchpad Janitor branch linked lp:ubuntu/trusty-proposed/parole
2014-05-10 17:33:15 Daniel Letzeisen tags amd64 apport-bug trusty verification-needed amd64 apport-bug trusty verification-done
2014-05-19 09:17:13 Launchpad Janitor parole (Ubuntu Trusty): status Fix Committed Fix Released
2014-05-19 09:17:18 Colin Watson removed subscriber Ubuntu Stable Release Updates Team