unix_chkpwd abnormal exit: 11; unlock only works on second attempt and switch user

Bug #625836 reported by jonobarel
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
One Hundred Papercuts
Invalid
Undecided
Unassigned
Unity
New
Undecided
Unassigned
pam (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

This only happens on my Netbook, running UNR 9.10 and 10.04:

Whenever the screen gets locked (timeout, return from standby, manual lock), I try to unlock it but the system rejects my login attempt.

I'm running a dual-language system, but I checked the input language, and it's the right one. In fact, I have several systems running multiple languages, and this ONLY happens on the netbook.

I've checked the logs, and seen the following info in /var/log/auth.log:

Aug 13 16:15:19 jonathan-computer gnome-screensaver-dialog: pam_winbind(gnome-screensaver:auth): request wbcLogonUser failed: WBC_ERR_AUTH_ERROR, PAM error: PAM_USER_UNKNOWN (10), NTSTATUS: NT_STATUS_NO_SUCH_USER, Error message was: No such user
Aug 13 16:15:21 jonathan-computer gnome-screensaver-dialog: pam_unix(gnome-screensaver:auth): unix_chkpwd abnormal exit: 11
Aug 13 16:15:25 jonathan-computer gdm-session-worker[31679]: pam_succeed_if(gdm:auth): requirement "user ingroup nopasswdlogin" not met by user "jonathan"

The only workaround seems to be to click the Switch User button, and then login to my active session again.

Revision history for this message
Chris Wilson (notgary-deactivatedaccount) wrote :

I believe this is a bug rather than a papercut. The definition of a papercut has two key points:

 - A papercut must be a usability bug that is encountered by an average user regularly during their day-to-day computing habits ie browsing the web, checking email, IMing, etc.
- It should be fixable by one developer in one day.

This bug does not fulfil first of these criteria in my opinion, so I am marking it as invalid. An average user is unlikely to be using a multiple monitor setup. This sounds more like a bug in Unity/UNE since it only happens on 9.10 and 10.04. I have marked this bug as affecting Unity.

Changed in hundredpapercuts:
status: New → Invalid
Paul Sladen (sladen)
summary: - Can't unlock screen (login rejected)
+ unix_chkpwd abnormal exit: 11; unlock only works on second attempt and
+ switch user
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pam (Ubuntu):
status: New → Confirmed
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