Error message using easy-codec-install (gstreamer1.0-packagekit) is not useful & confusing

Bug #1716137 reported by Doug McMahon
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
packagekit (Ubuntu)
Fix Released
Low
Matthias Klumpp

Bug Description

See attached screen

Test case:
On a fresh install or if on existing make sure the gst bad, ugly, libav & vaapi plugins aren't installed.
Try to open a h.264 video or .mp3, .m4a in totem
When prompted click on the find in Software button
Error message will appear at top of Software window

ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: gstreamer1.0-packagekit 1.1.6-2
ProcVersionSignature: Ubuntu 4.12.0-12.13-generic 4.12.8
Uname: Linux 4.12.0-12-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.7-0ubuntu1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 9 10:56:17 2017
InstallationDate: Installed on 2017-09-07 (1 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Alpha amd64 (20170906)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: packagekit
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Doug McMahon (mc3man) wrote :
Revision history for this message
Matthias Klumpp (ximion) wrote :

I think the message is even wrong... You shouldn't need the app-install-data package for this to work. I guess maybe this happens because the app-install-data package contains .desktop files indicating mimetypes, and PK/AppStream gets confused by that.
There is definitely no hardcoding of this message in PackageKit though, and AFAIK also not in GNOME Software.

Revision history for this message
Doug McMahon (mc3man) wrote :

Description updated because for whatever reason I searched apt-install-data instead of app-install-data..

description: updated
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks, could you describe what you do exactly though/what steps you take to trigger the action?

Changed in packagekit (Ubuntu):
importance: Undecided → Low
Revision history for this message
Doug McMahon (mc3man) wrote : Re: [Bug 1716137] Re: Error message using easy-codec-install (gstreamer1.0-packagekit) is not useful & confusing

On 09/18/2017 08:40 AM, Sebastien Bacher wrote:
> Thanks, could you describe what you do exactly though/what steps you
> take to trigger the action?
>
> ** Changed in: packagekit (Ubuntu)
> Importance: Undecided => Low
>
Updated description on how..

description: updated
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in packagekit (Ubuntu):
status: New → Confirmed
Revision history for this message
Matthias Klumpp (ximion) wrote :
Changed in packagekit (Ubuntu):
assignee: nobody → Matthias Klumpp (ximion)
status: Confirmed → Fix Committed
Changed in packagekit (Ubuntu):
status: Fix Committed → Fix Released
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