this fixed my problem

On 5 August 2017 at 22:39, Sandra Viktoria Mueller <email address hidden>
wrote:

> I run the dpkg -l | awk '/^iH/ { print $2 }' command. He doesn't give me
> any result.
> But the problem remains. The update for the operating system stops at the
> half way.
>
> And I've got another update for software 3.20.5 which not even starts. Any
> idea what I could try?
>
> Thank you
>
> Sandra
>
>
> 2017-08-04 21:55 GMT+02:00 Jeremy Gabriel <email address hidden>:
>
> > Did you run the dpkg -l | awk '/^iH/ { print $2 }' command that Seth
> posted
> > earlier in the thread? If so, you need to run the reinstall line for any
> > package listed.
> >
> > Unfortunately that's the limit to what I will be able to help with. Good
> > luck
> >
> >
> > On Fri, Aug 4, 2017 at 10:07 AM, Sandra Viktoria Mueller <
> > <email address hidden>>
> > wrote:
> >
> > > Hi Jeremy,
> > >
> > > Thank you very much. I tried your command. I've put the result you in
> the
> > > attachment. Unfortunately it is in part in italian, but maybe you could
> > > understand something. Please let me know.
> > >
> > > Sandra
> > >
> > > 2017-08-04 17:59 GMT+02:00 Jeremy Gabriel <email address hidden>:
> > >
> > > > Hi Sandra,
> > > > I had to use
> > > >
> > > > sudo apt-get install --reinstall libssl1.0.0:i386
> > > >
> > > > Hope this helps,
> > > > Jeremy
> > > >
> > > > On Thu, Jul 27, 2017 at 2:28 AM, Sandra Viktoria Mueller <
> > > > <email address hidden>>
> > > > wrote:
> > > >
> > > > > I wrote in the terminal this: sudo apt-get install --reinstall
> > > > > libssl-dev:amd64
> > > > > 1.0.2g-1ubuntu11.2
> > > > > Unfortunately it doesn't work. The problem remains.
> > > > >
> > > > > Please If you have another command which I can try? Thank you
> > > > >
> > > > > Sandra
> > > > >
> > > > > 2017-07-25 0:09 GMT+02:00 Seth Arnold <<email address hidden>
> >:
> > > > >
> > > > > > ** Changed in: dpkg (Ubuntu)
> > > > > >        Status: Fix Released => Confirmed
> > > > > >
> > > > > > ** Changed in: openssl (Ubuntu)
> > > > > >        Status: Fix Released => Confirmed
> > > > > >
> > > > > > --
> > > > > > You received this bug notification because you are subscribed to
> > the
> > > > bug
> > > > > > report.
> > > > > > https://bugs.launchpad.net/bugs/1692981
> > > > > >
> > > > > > Title:
> > > > > >   package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to
> > > > install/upgrade:
> > > > > >   package is in a very bad inconsistent state; you should
> > reinstall
> > > it
> > > > > >   before attempting configuration
> > > > > >
> > > > > > Status in dpkg package in Ubuntu:
> > > > > >   Confirmed
> > > > > > Status in openssl package in Ubuntu:
> > > > > >   Confirmed
> > > > > >
> > > > > > Bug description:
> > > > > >   package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to
> > > > install/upgrade:
> > > > > >   package is in a very bad inconsistent state; you should
> > reinstall
> > > it
> > > > > >   before attempting configuration
> > > > > >
> > > > > >   ProblemType: Package
> > > > > >   DistroRelease: Ubuntu 17.04
> > > > > >   Package: libssl-dev:amd64 1.0.2g-1ubuntu11.2
> > > > > >   ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
> > > > > >   Uname: Linux 4.10.0-21-generic x86_64
> > > > > >   ApportVersion: 2.20.4-0ubuntu4.1
> > > > > >   AptOrdering:
> > > > > >    libssl1.0.0:amd64: Install
> > > > > >    NULL: ConfigurePending
> > > > > >   Architecture: amd64
> > > > > >   Date: Tue May 23 21:47:55 2017
> > > > > >   DuplicateSignature:
> > > > > >    package:libssl-dev:amd64:1.0.2g-1ubuntu11.2
> > > > > >    Setting up libssl1.0.0:amd64 (1.0.2g-1ubuntu11.2) ...
> > > > > >    dpkg: error processing package libssl-dev:amd64 (--configure):
> > > > > >     package is in a very bad inconsistent state; you should
> > > > > >   ErrorMessage: package is in a very bad inconsistent state; you
> > > should
> > > > > > reinstall it before attempting configuration
> > > > > >   InstallationDate: Installed on 2017-05-15 (7 days ago)
> > > > > >   InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64
> > > > > (20170412)
> > > > > >   RelatedPackageVersions:
> > > > > >    dpkg 1.18.10ubuntu2
> > > > > >    apt  1.4
> > > > > >   SourcePackage: openssl
> > > > > >   Title: package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to
> > > > > > install/upgrade: package is in a very bad inconsistent state; you
> > > > should
> > > > > > reinstall it before attempting configuration
> > > > > >   UpgradeStatus: No upgrade log present (probably fresh install)
> > > > > >
> > > > > > To manage notifications about this bug go to:
> > > > > > https://bugs.launchpad.net/ubuntu/+source/dpkg/+bug/
> > > > > 1692981/+subscriptions
> > > > > >
> > > > >
> > > > > --
> > > > > You received this bug notification because you are subscribed to a
> > > > > duplicate bug report (1696799).
> > > > > https://bugs.launchpad.net/bugs/1692981
> > > > >
> > > > > Title:
> > > > >   package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to
> > > install/upgrade:
> > > > >   package is in a very bad inconsistent state; you should
> reinstall
> > it
> > > > >   before attempting configuration
> > > > >
> > > > > Status in dpkg package in Ubuntu:
> > > > >   Confirmed
> > > > > Status in openssl package in Ubuntu:
> > > > >   Confirmed
> > > > >
> > > > > Bug description:
> > > > >   package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to
> > > install/upgrade:
> > > > >   package is in a very bad inconsistent state; you should
> reinstall
> > it
> > > > >   before attempting configuration
> > > > >
> > > > >   ProblemType: Package
> > > > >   DistroRelease: Ubuntu 17.04
> > > > >   Package: libssl-dev:amd64 1.0.2g-1ubuntu11.2
> > > > >   ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
> > > > >   Uname: Linux 4.10.0-21-generic x86_64
> > > > >   ApportVersion: 2.20.4-0ubuntu4.1
> > > > >   AptOrdering:
> > > > >    libssl1.0.0:amd64: Install
> > > > >    NULL: ConfigurePending
> > > > >   Architecture: amd64
> > > > >   Date: Tue May 23 21:47:55 2017
> > > > >   DuplicateSignature:
> > > > >    package:libssl-dev:amd64:1.0.2g-1ubuntu11.2
> > > > >    Setting up libssl1.0.0:amd64 (1.0.2g-1ubuntu11.2) ...
> > > > >    dpkg: error processing package libssl-dev:amd64 (--configure):
> > > > >     package is in a very bad inconsistent state; you should
> > > > >   ErrorMessage: package is in a very bad inconsistent state; you
> > should
> > > > > reinstall it before attempting configuration
> > > > >   InstallationDate: Installed on 2017-05-15 (7 days ago)
> > > > >   InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64
> > > > (20170412)
> > > > >   RelatedPackageVersions:
> > > > >    dpkg 1.18.10ubuntu2
> > > > >    apt  1.4
> > > > >   SourcePackage: openssl
> > > > >   Title: package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to
> > > > > install/upgrade: package is in a very bad inconsistent state; you
> > > should
> > > > > reinstall it before attempting configuration
> > > > >   UpgradeStatus: No upgrade log present (probably fresh install)
> > > > >
> > > > > To manage notifications about this bug go to:
> > > > > https://bugs.launchpad.net/ubuntu/+source/dpkg/+bug/
> > > > 1692981/+subscriptions
> > > > >
> > > >
> > > > --
> > > > You received this bug notification because you are subscribed to the
> > bug
> > > > report.
> > > > https://bugs.launchpad.net/bugs/1692981
> > > >
> > > > Title:
> > > >   package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to
> > install/upgrade:
> > > >   package is in a very bad inconsistent state; you should  reinstall
> it
> > > >   before attempting configuration
> > > >
> > > > Status in dpkg package in Ubuntu:
> > > >   Confirmed
> > > > Status in openssl package in Ubuntu:
> > > >   Confirmed
> > > >
> > > > Bug description:
> > > >   package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to
> > install/upgrade:
> > > >   package is in a very bad inconsistent state; you should  reinstall
> it
> > > >   before attempting configuration
> > > >
> > > >   ProblemType: Package
> > > >   DistroRelease: Ubuntu 17.04
> > > >   Package: libssl-dev:amd64 1.0.2g-1ubuntu11.2
> > > >   ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
> > > >   Uname: Linux 4.10.0-21-generic x86_64
> > > >   ApportVersion: 2.20.4-0ubuntu4.1
> > > >   AptOrdering:
> > > >    libssl1.0.0:amd64: Install
> > > >    NULL: ConfigurePending
> > > >   Architecture: amd64
> > > >   Date: Tue May 23 21:47:55 2017
> > > >   DuplicateSignature:
> > > >    package:libssl-dev:amd64:1.0.2g-1ubuntu11.2
> > > >    Setting up libssl1.0.0:amd64 (1.0.2g-1ubuntu11.2) ...
> > > >    dpkg: error processing package libssl-dev:amd64 (--configure):
> > > >     package is in a very bad inconsistent state; you should
> > > >   ErrorMessage: package is in a very bad inconsistent state; you
> should
> > > > reinstall it before attempting configuration
> > > >   InstallationDate: Installed on 2017-05-15 (7 days ago)
> > > >   InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64
> > > (20170412)
> > > >   RelatedPackageVersions:
> > > >    dpkg 1.18.10ubuntu2
> > > >    apt  1.4
> > > >   SourcePackage: openssl
> > > >   Title: package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to
> > > > install/upgrade: package is in a very bad inconsistent state; you
> > should
> > > > reinstall it before attempting configuration
> > > >   UpgradeStatus: No upgrade log present (probably fresh install)
> > > >
> > > > To manage notifications about this bug go to:
> > > > https://bugs.launchpad.net/ubuntu/+source/dpkg/+bug/
> > > 1692981/+subscriptions
> > > >
> > >
> > >
> > > ** Attachment added: "result-command.png"
> > >    https://bugs.launchpad.net/bugs/1692981/+attachment/
> > > 4927156/+files/result-command.png
> > >
> > > --
> > > You received this bug notification because you are subscribed to a
> > > duplicate bug report (1696799).
> > > https://bugs.launchpad.net/bugs/1692981
> > >
> > > Title:
> > >   package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to
> install/upgrade:
> > >   package is in a very bad inconsistent state; you should  reinstall it
> > >   before attempting configuration
> > >
> > > Status in dpkg package in Ubuntu:
> > >   Confirmed
> > > Status in openssl package in Ubuntu:
> > >   Confirmed
> > >
> > > Bug description:
> > >   package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to
> install/upgrade:
> > >   package is in a very bad inconsistent state; you should  reinstall it
> > >   before attempting configuration
> > >
> > >   ProblemType: Package
> > >   DistroRelease: Ubuntu 17.04
> > >   Package: libssl-dev:amd64 1.0.2g-1ubuntu11.2
> > >   ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
> > >   Uname: Linux 4.10.0-21-generic x86_64
> > >   ApportVersion: 2.20.4-0ubuntu4.1
> > >   AptOrdering:
> > >    libssl1.0.0:amd64: Install
> > >    NULL: ConfigurePending
> > >   Architecture: amd64
> > >   Date: Tue May 23 21:47:55 2017
> > >   DuplicateSignature:
> > >    package:libssl-dev:amd64:1.0.2g-1ubuntu11.2
> > >    Setting up libssl1.0.0:amd64 (1.0.2g-1ubuntu11.2) ...
> > >    dpkg: error processing package libssl-dev:amd64 (--configure):
> > >     package is in a very bad inconsistent state; you should
> > >   ErrorMessage: package is in a very bad inconsistent state; you should
> > > reinstall it before attempting configuration
> > >   InstallationDate: Installed on 2017-05-15 (7 days ago)
> > >   InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64
> > (20170412)
> > >   RelatedPackageVersions:
> > >    dpkg 1.18.10ubuntu2
> > >    apt  1.4
> > >   SourcePackage: openssl
> > >   Title: package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to
> > > install/upgrade: package is in a very bad inconsistent state; you
> should
> > > reinstall it before attempting configuration
> > >   UpgradeStatus: No upgrade log present (probably fresh install)
> > >
> > > To manage notifications about this bug go to:
> > > https://bugs.launchpad.net/ubuntu/+source/dpkg/+bug/
> > 1692981/+subscriptions
> > >
> >
> > --
> > You received this bug notification because you are subscribed to the bug
> > report.
> > https://bugs.launchpad.net/bugs/1692981
> >
> > Title:
> >   package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to install/upgrade:
> >   package is in a very bad inconsistent state; you should  reinstall it
> >   before attempting configuration
> >
> > Status in dpkg package in Ubuntu:
> >   Confirmed
> > Status in openssl package in Ubuntu:
> >   Confirmed
> >
> > Bug description:
> >   package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to install/upgrade:
> >   package is in a very bad inconsistent state; you should  reinstall it
> >   before attempting configuration
> >
> >   ProblemType: Package
> >   DistroRelease: Ubuntu 17.04
> >   Package: libssl-dev:amd64 1.0.2g-1ubuntu11.2
> >   ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
> >   Uname: Linux 4.10.0-21-generic x86_64
> >   ApportVersion: 2.20.4-0ubuntu4.1
> >   AptOrdering:
> >    libssl1.0.0:amd64: Install
> >    NULL: ConfigurePending
> >   Architecture: amd64
> >   Date: Tue May 23 21:47:55 2017
> >   DuplicateSignature:
> >    package:libssl-dev:amd64:1.0.2g-1ubuntu11.2
> >    Setting up libssl1.0.0:amd64 (1.0.2g-1ubuntu11.2) ...
> >    dpkg: error processing package libssl-dev:amd64 (--configure):
> >     package is in a very bad inconsistent state; you should
> >   ErrorMessage: package is in a very bad inconsistent state; you should
> > reinstall it before attempting configuration
> >   InstallationDate: Installed on 2017-05-15 (7 days ago)
> >   InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64
> (20170412)
> >   RelatedPackageVersions:
> >    dpkg 1.18.10ubuntu2
> >    apt  1.4
> >   SourcePackage: openssl
> >   Title: package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to
> > install/upgrade: package is in a very bad inconsistent state; you should
> > reinstall it before attempting configuration
> >   UpgradeStatus: No upgrade log present (probably fresh install)
> >
> > To manage notifications about this bug go to:
> > https://bugs.launchpad.net/ubuntu/+source/dpkg/+bug/
> 1692981/+subscriptions
> >
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1702474).
> https://bugs.launchpad.net/bugs/1692981
>
> Title:
>   package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to install/upgrade:
>   package is in a very bad inconsistent state; you should  reinstall it
>   before attempting configuration
>
> Status in dpkg package in Ubuntu:
>   Confirmed
> Status in openssl package in Ubuntu:
>   Confirmed
>
> Bug description:
>   package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to install/upgrade:
>   package is in a very bad inconsistent state; you should  reinstall it
>   before attempting configuration
>
>   ProblemType: Package
>   DistroRelease: Ubuntu 17.04
>   Package: libssl-dev:amd64 1.0.2g-1ubuntu11.2
>   ProcVersionSignature: Ubuntu 4.10.0-21.23-generic 4.10.11
>   Uname: Linux 4.10.0-21-generic x86_64
>   ApportVersion: 2.20.4-0ubuntu4.1
>   AptOrdering:
>    libssl1.0.0:amd64: Install
>    NULL: ConfigurePending
>   Architecture: amd64
>   Date: Tue May 23 21:47:55 2017
>   DuplicateSignature:
>    package:libssl-dev:amd64:1.0.2g-1ubuntu11.2
>    Setting up libssl1.0.0:amd64 (1.0.2g-1ubuntu11.2) ...
>    dpkg: error processing package libssl-dev:amd64 (--configure):
>     package is in a very bad inconsistent state; you should
>   ErrorMessage: package is in a very bad inconsistent state; you should
> reinstall it before attempting configuration
>   InstallationDate: Installed on 2017-05-15 (7 days ago)
>   InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
>   RelatedPackageVersions:
>    dpkg 1.18.10ubuntu2
>    apt  1.4
>   SourcePackage: openssl
>   Title: package libssl-dev:amd64 1.0.2g-1ubuntu11.2 failed to
> install/upgrade: package is in a very bad inconsistent state; you should
> reinstall it before attempting configuration
>   UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/dpkg/+bug/1692981/+subscriptions
>