Shutdown fails to shutdown completely

Bug #1957456 reported by David L Hendricks
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
opensbi (Ubuntu)
Undecided
Unassigned

Bug Description

Description: Ubuntu 20.04.3 LTS
Release: 20.04

HP All-in-One-24 Desktop machine
AMD® A9-9425 radeon r5, 5 compute cores 2c+3g × 2

During shutdown everything turns off except fan runs quietly and the power light never goes out.
I have to manually hold down power button to get it to completely shutdown

During Reboot it gets to above state and never reboots.

The above problem started in early December 2021.

Revision history for this message
David L Hendricks (bgdav298) wrote :

from sudo journalctl -b -1 -e

Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: snap-snapd-14295.mount: Succeeded.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: Unmounted Mount unit for snapd, revision 142>
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: snap-spotify-53.mount: Succeeded.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: Unmounted Mount unit for spotify, revision 5>
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: snap-spotify-56.mount: Succeeded.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: Unmounted Mount unit for spotify, revision 5>
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: snap-wethr-56.mount: Succeeded.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: Unmounted Mount unit for wethr, revision 56.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: snap-zoom\x2dclient-166.mount: Succeeded.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: Unmounted Mount unit for zoom-client, revisi>
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: snap-zoom\x2dclient-167.mount: Succeeded.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: Unmounted Mount unit for zoom-client, revisi>
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: Stopped target Local File Systems (Pre).
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: Reached target Unmount All Filesystems.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: systemd-tmpfiles-setup-dev.service: Succeede>
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: Stopped Create Static Device Nodes in /dev.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: systemd-sysusers.service: Succeeded.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: Stopped Create System Users.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: systemd-remount-fs.service: Succeeded.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: Stopped Remount Root and Kernel File Systems.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: Reached target Shutdown.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: Reached target Final Step.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: systemd-poweroff.service: Succeeded.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: Finished Power-Off.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: Reached target Power-Off.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd[1]: Shutting down.
Jan 11 15:57:26 dave-HP-All-in-One-24-f0xx systemd-shutdown[1]: Syncing filesystems and block devic>
Jan 11 15:57:29 dave-HP-All-in-One-24-f0xx systemd-shutdown[1]: Sending SIGTERM to remaining proces>
Jan 11 15:57:29 dave-HP-All-in-One-24-f0xx systemd-journald[255]: Journal stopped

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