Crash when saving a file

[Vincent Untz]

Binary package hint: openoffice.org

Using up-to-date edgy.

1. Launch oowrite
2. Type anything in the document
3. Click on the save button in the toolbar
4. See the crash
5. Wonder how you'll write your document

[Vincent Untz (vuntz)]

Confirmed by some other people on IRC.

[Matthias Klose (doko)]

workaround: set in preferences: "use the OOo dialogs"

[Simon Law (sfllaw)]

Hello Vincent,

Could you please provide a backtrace by following the instructions
under https://wiki.ubuntu.com/DebuggingProgramCrash?

Thanks.

[mvandeg (mvandegiessen)]

I can confirm this crash. The 'open' dialog also crashes openoffice.

[Vincent Untz (vuntz)]

Simon: I'm sorry, but I won't be able to build a debug version of OOo. Can one be uploaded somewhere?

[Felix Braun (felix-braun)]

Actually OOo crashes whenever it opens a GTK+ File Dialog. Open Document, Save As, Insert Image from File are all affected.

[Simon Law (sfllaw)]

If it's crashing inside the file dialog, perhaps it's enough to install libgtk2.0-0-dbg.

Could someone please generate a backtrace?

[Michael B. Trausch (mtrausch)]

You may want to take a look at bug 58492 which talks about this bug but in the AMD64 distribution. However, it is the same bug. They have found that there is a workaround (do not use GTK+ dialogs) and it is a linking problem, as well-- rebuilding and pushing an update should fix it. Bug 58492 has more detail.

[Bryan Forbes (bryanforbes)]

I just installed libgtk2.0-0-dbg and I'm attaching the backtrace I got.

[Eric Jones (jonesy-gmail)]

I've tried twice now to compile per the instructions at https://wiki.ubuntu.com/DebugginProgramCrash and it has failed both times. Errors both occurred in "Building project qadevOOo". I've attached the compile error.

[Bryan Forbes (bryanforbes)]

I've found that if you run the oo* commands with LD_PRELOAD=/usr/lib/libdbus-1.so.3 before them, like so:

LD_PRELOAD=/usr/lib/libdbus-1.so.3 oowriter

it fixes the crashes. Not sure if this helps, but it allows me to use OpenOffice w/o the crashing.

[Allison Karlitskaya (desrt)]

The problem is solved. See bug 58492 for the fix and a temporary workaround.