can't open openoffice files from network after upgrading to 10.04

Bug #582287 reported by hilaire
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: openoffice.org

Hi,
After upgrading to lucid from karmic, some (not all) openoffice documents (either odp, ods or odt) can not be opened anymore from cifs network drive, while they can be opened if copied on a local hard drive.
Openoffice crashed at startup with the following message

OpenOffice.org Document Recovery
Due to an unexpected error, OpenOffice.org crashed. All the files you were working on will now be saved.
The next time OpenOffice.org is launched, your files will be recovered automatically.
The following files will be recovered:

The problem occurs with both openoffice from the official repository and debs from www.openoffice.org.

My network drives are mounted using fstab
//filer/epbx/ /media/Euros_EPBX cifs credentials=/root/.smbcredentials,uid=1000,gid=100,rw,iocharset=utf8 0 0

If a problematic file is converted in xls, it is correctly opened by openoffice.
Moreover, by sliglhtly modifying (deleting a graph, and/or a column and/or other things) problematic files on the local drive, and then copying back to the network (with same permissions and owner), I can open them again, but I was not able to find any systematic requirement.

I enclose three files:
notopened.ods: a ods file that I can't open from the network whereas it can be opened on my local drive
opened.xls: the same file converted in xls which is successfully opened from the network
opened.ods: the same file in which I delete the first column, and that can open from the network

This bug has already be mentionned there http://ubuntuforums.org/showthread.php?t=1477983 and there http://forum.ubuntu-fr.org/viewtopic.php?pid=3487233#p3487233 without any solution.

I stay at your disposal for any further information.

Yours truly

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: openoffice.org 1:3.2.0-7ubuntu4
ProcVersionSignature: Ubuntu 2.6.32-22.33-generic 2.6.32.11+drm33.2
Uname: Linux 2.6.32-22-generic i686
NonfreeKernelModules: nvidia
Architecture: i386
Date: Tue May 18 16:17:24 2010
ProcEnviron:
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org

Revision history for this message
hilaire (hilaire-drouineau) wrote :
Revision history for this message
Anton (ws-sfr) wrote :

Same here on an amd64 system.
I have this bug since I upgraded to lucid about three month ago. I use pyNeighborhood with the command
    sudo mount.cifs
and the parameters
    iocharset=utf8,uid=1000,gid=1000

There is no additional output when starting OpenOffice via command line.

Best regards.

Revision history for this message
hilaire (hilaire-drouineau) wrote :

The bug seems similar to this one under debian:
http://osdir.com/ml/debian-bugs-dist/2010-03/msg05182.html
Cheers

Revision history for this message
hilaire (hilaire-drouineau) wrote :

Hi,
I am not convinced at all that this bug is a duplicate of bug #486443 since:
*openoffice and OOo version are different
*error messages are totally different
*bug #486443 seems to affect only KDE

Cheers

Revision history for this message
hilaire (hilaire-drouineau) wrote :

Moreover,
In my case, I can save to cifs drives but can't open, so I think the two bugs are definitely different.
Yours truly

Revision history for this message
Chris Cheney (ccheney) wrote :

Does your cifs mount have the 'mand' option when you run 'mount'? If so does removing that option help or setting option nomand?

Revision history for this message
hilaire (hilaire-drouineau) wrote :

Hi Chris,
No I don't have this option in my fstab. I try to had nomand to be sure, but it does not solve the problem.
Thanks for your help.

Revision history for this message
hilaire (hilaire-drouineau) wrote :

Hi Chris,
My bug seems to be a duplicate of this one:
https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/578402

Revision history for this message
DaveHowes (howesda) wrote : Re: [Bug 582287] Re: can't open openoffice files from network after upgrading to 10.04

I'm not by my machine at the moment, and can't remember how I mount it.
Having said that, I'm pretty sure that the problem also arises if I use
dolphin to navigate to the samba share. I don't know how that mounts the
disc.

I'll try to get more info this evening

Dave

On 19 May 2010 14:45, "Chris Cheney" <email address hidden> wrote:

*** This bug is a duplicate of bug 486443 ***
https://bugs.launchpad.net/bugs/486443
Does your cifs mount have the 'mand' option when you run 'mount'? If so
does removing that option help or setting option nomand?

--
can't open openoffice files from network after upgrading to 10.04
https://bugs.launchpad.net/b...

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