OpenOffice.org quickstart keeps logging out/shutting down/rebooting

[kittenlover]

Binary package hint: ubuntu-docs

On 9.04, OpenOffice.org Spreadsheet keeps shutting down and losing all my information I entered if I hadn't saved it yet!

[kittenlover (kittencatlover24)]

grrrrrrr!

[Chris Cheney (ccheney)]

[This is an automatic notification.]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command, as it will automatically gather debugging information, in a terminal:

apport-collect 538318

This will help us to find and resolve the problem. Bear in mind that you may need to install the python-launchpadlib package from the universe repository. Additionally, when prompted to give apport-collect permissions for Launchpad you will need to give it at least the ability to "Change Non-Private" data as it will be adding information to your bug report. Thanks in advance!

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[kittenlover (kittencatlover24)]

Architecture: i386
DistroRelease: Ubuntu 9.04
Package: openoffice.org 1:3.0.1-9ubuntu3.2
PackageArchitecture: i386
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
Uname: Linux 2.6.28-18-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[kittenlover (kittencatlover24)]

I tried to do as instructed but when when I was prompted to give apport-collect
permissions for Launchpad the ability  to "Change Non-Private" data I did, then went back to the terminal and it stated this - Error connecting to Launchpad: HTTP Error 500: Internal Server Error
You have to allow "Change anything" privileges.  Now I can't get back into it to change the privileges.  What do I do now?

--- On Thu, 5/20/10, Chris Cheney <email address hidden> wrote:

From: Chris Cheney <email address hidden>
Subject: [Bug 538318] Re: OpenOffice.org quickstart keeps logging out/shutting down/rebooting
To: <email address hidden>
Date: Thursday, May 20, 2010, 1:55 AM

[This is an automatic notification.]

Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command, as it will
automatically gather debugging information, in a terminal:

apport-collect 538318

This will help us to find and resolve the problem. Bear in mind that you
may need to install the python-launchpadlib package from the universe
repository.  Additionally, when prompted to give apport-collect
permissions for Launchpad you will need to give it at least the ability
to "Change Non-Private" data as it will be adding information to your
bug report.  Thanks in advance!

When reporting bugs in the future please use apport, either via the
appropriate application's "Help -> Report a Problem" menu or using
'ubuntu-bug' and the name of the package affected.  You can learn more
about this functionality at https://wiki.ubuntu.com/ReportingBugs.

** Changed in: openoffice.org (Ubuntu)
       Status: New => Incomplete

--
OpenOffice.org quickstart keeps logging out/shutting down/rebooting
https://bugs.launchpad.net/bugs/538318
You received this bug notification because you are a direct subscriber
of the bug.

Status in “openoffice.org” package in Ubuntu: Incomplete

Bug description:
Binary package hint: ubuntu-docs

On 9.04, OpenOffice.org Spreadsheet keeps shutting down and losing all my information I entered if I hadn't saved it yet!

To unsubscribe from this bug, go to:
https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/538318/+subscribe

[kittenlover (kittencatlover24)]

I tried to do as instructed but when when I was prompted to give apport-collect
permissions for Launchpad the ability to "Change Non-Private" data I did, then went back to the terminal and it stated this - Error connecting to Launchpad: HTTP Error 500: Internal Server Error
You have to allow "Change anything" privileges. Now I can't get back into it to change the privileges. It says - launchpadlib.errors.HTTPError: HTTP Error 401: Unauthorized What do I do now?

[Chris Cheney (ccheney)]

I'm not sure perhaps Launchpad was having problems at the time. Do you still have this quickstart problem with Ubuntu 10.04 LTS (Lucid)?

[Chris Cheney (ccheney)]

We're closing this bug since it is has been some time with no response from the original reporter. However, if the issue still exists please feel free to reopen with the requested information. Also, if you could, please test against the latest development version of Ubuntu, since this confirms the bug is one we may be able to pass upstream for help.