Ubuntu
openoffice.org package

package openoffice.org-emailmerge 1:3.1.1-5ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #526914 reported by Gabor Toth on 2010-02-24

This bug report is a duplicate of: Bug #450569: [Master] package openoffice.org-emailmerge 1:3.2.0-7ubuntu4.1 failed to install/upgrade:. Edit Remove

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	openoffice.org (Ubuntu)	New	Undecided	Unassigned

Bug Description

Binary package hint: openoffice.org

I was having a problem with OpenOffice pretty much since I have Installed UBUNTU 9.10. The bug was with the quickstart, as it kept crashing and once crashed OO writer too.
Now during security update while running the update manager it came up with a message that I need to close OO as otherwise it can not update. However OO was not open, nor the quickstarter. I have also checked in the system info/processes if anything is running from OO that I am not aware of but there was nothing. I clicked forward in the update process and then it alerted me later on that the emailmerge could not be updated. And voila: this is where we stand.

ProblemType: Package
Architecture: i386
Date: Wed Feb 24 10:05:56 2010
DistroRelease: Ubuntu 9.10
ErrorMessage: subprocess new pre-installation script returned error exit status 1
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: openoffice.org-emailmerge 1:3.1.1-5ubuntu1
PackageArchitecture: all
ProcVersionSignature: Ubuntu 2.6.31-20.57-generic
SourcePackage: openoffice.org
Title: package openoffice.org-emailmerge 1:3.1.1-5ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
Uname: Linux 2.6.31-20-generic i686

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Revision history for this message

Gabor Toth (gabor-me) wrote on 2010-02-24:

AptOrdering.txt Edit (1.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.2 KiB, text/plain; charset="utf-8")
Dmesg.txt Edit (45.5 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (409.5 KiB, text/plain; charset="utf-8")

Revision history for this message

Monkey (monkey-libre) wrote on 2010-02-24:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug #526876, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.