can't print anything

Bug #36560 reported by Sylvek
10
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

i use my network printer (Canon S200x) under samba and my server (debian unstable)

when i print a sample with gedit that works perfectly.. but when i want to print a doc (word) with openoffice2, i print a blank page

the cups job 72 is my test (gedit)
the others jobs are under openoffice 2 the document is only 1ko (it was wrong)

here the log of cups:
CanonS200-71 smbprn.00000076 Remote Downlevel Document BEAU Cindy viper 1k Complété à
Fri Mar 24 23:32:43 2006 Restart Job
 CanonS200-72 smbprn.00000077 Remote Downlevel Document viper 7k Complété à
Fri Mar 24 23:33:13 2006 Restart Job
 CanonS200-73 smbprn.00000078 Remote Downlevel Document BEAU Cindy viper 1k Complété à
Fri Mar 24 23:40:29 2006 Restart Job
 CanonS200-74 smbprn.00000079 Remote Downlevel Document BEAU Cindy viper 1k Complété à
Fri Mar 24 23:40:37 2006

Revision history for this message
Sitsofe Wheeler (sitsofe) wrote :

Sylvek:
If your print the document to a postscript file (File -> Print..., tick Print to file, click OK, select the Desktop as the Save in folder and call it test.ps) can you see if the file that is produced only has empty pages when viewied in evince (which is a postscript viewer)?

Revision history for this message
Sylvek (smaucourt-deactivatedaccount) wrote :

i make the test and my test.ps was not empty ... there was my document inside... :-/

Revision history for this message
Phil Bull (philbull) wrote :

Thanks for the report Sylvek, could you provide some more information please?

* What version of Ubuntu are you running?
* What version of the OpenOffice.org and samba packages do you have installed?
* Could you attach a small test .ps file and the document you printed it from?

Thanks again

Changed in openoffice.org:
status: Unconfirmed → Needs Info
Revision history for this message
Sylvek (smaucourt-deactivatedaccount) wrote :

- i work under an ubuntu dapper preversion (upgrade every nights)
- OpenOffice package : 2.0.2-2ubuntu5
- samba package : 3.0.22-1ubuntu1

presently my printer don't work :-s
my server is under debian unstable and i use guttenprint driver for my Canon S200x under Samban via Cups .. but i can't print a test page under Cups this morning -???-

:-(

Revision history for this message
Phil Bull (philbull) wrote :

Do you get any error messages?

Revision history for this message
Sylvek (smaucourt-deactivatedaccount) wrote : Re: [Bug 36560] Re: can't print anything

yes.. watch my bug *43978

:-/
*
On 5/10/06, Phil Bull <email address hidden> wrote:
>
> Do you get any error messages?
>
> --
> can't print anything
> https://launchpad.net/bugs/36560
>

Revision history for this message
Sylvek (smaucourt-deactivatedaccount) wrote :

yes.. watch my bug 43978

:-/

Revision history for this message
Till Kamppeter (till-kamppeter) wrote :

Original poster re-opened the bug as

https://launchpad.net/distros/ubuntu/+source/cupsys/+bug/43978

Closing here.

Changed in openoffice.org:
status: Needs Info → Rejected
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