OO 3.0.1 Locks Up as Soon as the Save from Menu or Toolbar is Clicked

Bug #319834 reported by Justin
2
Affects Status Importance Assigned to Milestone
openoffice.org (Ubuntu)
Triaged
Low
Chris Cheney

Bug Description

Binary package hint: openoffice.org

Sounds a lot like Bug #58508 from a few years ago but this is on a different release of OO and Kubuntu.

I can get around the problem if I go into the OO options > General > check "Use OpenOffice.org dialogs"

If this is un-checked then I can't save any files or insert pictures in any OO document. OO just locks up hard, often holding the mouse hostage. I can alt+tab to a previously open xterm and do a kill on the OO PID.

The problem just came up after the last set of updates in the last week or two that I applied.

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=8.04
DISTRIB_CODENAME=hardy
DISTRIB_DESCRIPTION="Ubuntu 8.04.2"

Running OO with strace shows the following at the time it locks up if this is helpful to anyone:

===================================================
....
write(50, "appendFilter \"Microsoft Word 200"..., 54) = 54
write(50, "appendFilter \"OpenDocument Text "..., 61) = 61
write(50, "appendFilter \"Pocket Word (.psw)"..., 42) = 42
write(50, "appendFilter \"Unified Office For"..., 57) = 57
access("/home/jbw", F_OK) = 0
lstat64("/home/jbw", {st_mode=S_IFDIR|0755, st_size=20480, ...}) = 0
write(50, "setDefaultName \"Documents\"\n", 27) = 27
write(50, "setDirectory \"file:///home/jbw/\""..., 33) = 33
write(50, "setValue 100 noAction true\n", 27) = 27
write(50, "setCurrentFilter \"ODF Text Docum"..., 44) = 44
write(50, "getValue 100 noAction\n", 22) = 22
futex(0x8f0117c, 0x80 /* FUTEX_??? */, 1) = ? ERESTARTSYS (To be restarted)
--- SIGCHLD (Child exited) @ 0 (0) ---
write(10, "\0", 1) = 1
sigreturn() = ? (mask now [])
futex(0x8f0117c, 0x80 /* FUTEX_??? */, 1
===================================================

OO 3.0.1 Build 9376

ProblemType: Bug
Architecture: i386
Date: Wed Jan 21 19:11:09 2009
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: nvidia
Package: openoffice.org-core 1:3.0.1~rc1-2ubuntu2~hardy1
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/bin/X11:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.24-22-generic i686
UnreportableReason: This is not a genuine Ubuntu package

Tags: apport-bug
Revision history for this message
Justin (web-justinw) wrote :
Revision history for this message
Chris Cheney (ccheney) wrote :

This will be fixed with the next upload to the ppa next week.

Thanks,

Chris Cheney

Changed in openoffice.org:
assignee: nobody → ccheney
importance: Undecided → Low
milestone: none → jaunty-alpha-4
status: New → Triaged
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