CrashPlan GUI fails to open

[chris maslen]

CrashPlan GUI fails to open.
CrashPlan 3.0.1

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root@chris-desktop:/usr/local/crashplan/log# cat ui_output.log
[02.02.11 20:38:14.486 INFO main com.backup42.desktop.CPDesktop.init ] *************************************************************
[02.02.11 20:38:14.487 INFO main com.backup42.desktop.CPDesktop.init ] *************************************************************
[02.02.11 20:38:14.498 INFO main code42.swt.util.SWTPathUtil.addSwtToPath] Loading lib/swt.jar, exists=true
[02.02.11 20:38:14.500 INFO main com.code42.lang.ClassPathHacker.addFile ] [file:/usr/local/crashplan/lib/com.backup42.desktop.jar, file:/usr/local/crashplan/lang/, file:/usr/local/crashplan/skin/, file:/usr/local/crashplan/lib/swt.jar]
[02.02.11 20:38:14.505 INFO main com.backup42.desktop.CPDesktop.init ] STARTED CrashPlanDesktop
[02.02.11 20:38:14.513 INFO main com.backup42.desktop.CPDesktop.init ] CPVERSION = 3.0.1 - 1296150374530 (2011-01-27T17:46:14:530+0000)
[02.02.11 20:38:14.514 INFO main com.backup42.desktop.CPDesktop.init ] ARGS = [ ]
[02.02.11 20:38:14.518 INFO main com.backup42.desktop.CPDesktop.init ] LOCALE = English (United Kingdom)
[02.02.11 20:38:14.739 INFO main com.backup42.desktop.CpdFolders.init ] CpdFolders: appData = /usr/local/crashplan/
[02.02.11 20:38:14.751 INFO main 42.desktop.CpdFoldersDeprecated.moveFile] CpdFoldersMigrate: MOVED /home/chris/.crashplan/my.ui.properties TO /usr/local/crashplan/conf/ui_chris.properties
[02.02.11 20:38:14.752 INFO main sktop.CPDesktop.readLoggingConfiguration] Log file: /usr/local/crashplan/log/ui_chris.log
jtux Loaded.
34
#
# A fatal error has been detected by the Java Runtime Environment:
#
# SIGSEGV (0xb) at pc=0x0089db5f, pid=1926, tid=3079277424
#
# JRE version: 6.0_20-b20
# Java VM: OpenJDK Client VM (19.0-b09 mixed mode, sharing linux-x86 )
# Derivative: IcedTea6 1.9.4
# Distribution: Ubuntu 10.04.1 LTS, package 6b20-1.9.4-0ubuntu1~10.04.1
# Problematic frame:
# C [libgail.so+0x21b5f]
#
# An error report file with more information is saved as:
# /tmp/hs_err_pid1926.log
#
# If you would like to submit a bug report, please include
# instructions how to reproduce the bug and visit:
# https://bugs.launchpad.net/ubuntu/+source/openjdk-6/
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.

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/tmp/hs_err_pid1926.log is attached

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[chris maslen (christopher-maslen)]

Found a workaround that has removed the problem, enabling CrashPlanDesktop to work:-

I uninstalled the Synaptic Package libgail-common.
I remembered that I had experimented with the "screen reader" orca, which needs this package.
I don't need/like orca so no problem!

[Joe A (joeashcraft)]

@christopher-maslen:

That worked for me, too; Thanks for the tip!

Linux lenny 2.6.35-31-generic #63-Ubuntu SMP Mon Nov 28 19:23:11 UTC 2011 i686 GNU/Linux
with sun-java6-*